Upgrade space availability
Dec 2, 2020, 2:03 am
#1
Original Poster
Join Date: Jan 2013
Location: Chicago, USA
Programs: TK Elite ...and blue, lots of blue...
Posts: 746
Upgrade space availability
I have booked an economy ticket for travel in summer 2021. I'm looking to upgrade to business but there is no availability. I can see that there is I (award) space and also space in Z.
Is there a way to somehow get upgrade award space opened up? I understand upgrade awards book into J? Can calling be of any help? As so many, my miles expire at the end of this year so I do not have much time to wait...
Thanks.
Is there a way to somehow get upgrade award space opened up? I understand upgrade awards book into J? Can calling be of any help? As so many, my miles expire at the end of this year so I do not have much time to wait...
Thanks.
Last edited by Ghentleman; Dec 2, 2020 at 2:29 am
Dec 2, 2020, 2:06 am
#2
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
I have booked an economy ticket for travel in summer 2021. I'm looking to upgrade to business but there is no availability. I can see that there is I (award) space and also space in Z.
Is there a way to somehow get award space opened up? I understand upgrade awards book into J? Can calling be of any help? As so many my miles expire at the end of this year so I do not have much time to wait...
Thanks.
Is there a way to somehow get award space opened up? I understand upgrade awards book into J? Can calling be of any help? As so many my miles expire at the end of this year so I do not have much time to wait...
Thanks.
You would need "J" fare class for upgrades unless you do it so at the airport counter during check-in.
You might try calling but most likely you would get a negative answer.
Dec 2, 2020, 6:32 am
#3
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
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If you are trying to upgrade using miles, and the upgrade isn't showing online, there's nothing that the call centre can/will do about it.
Dec 2, 2020, 10:36 am
#4
Join Date: Sep 2017
Programs: TK Elite Plus, AA Exec Platinum, Hyatt Globalist, United 1K
Posts: 311
Dec 2, 2020, 10:40 am
#5
FlyerTalk Evangelist
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Jan 3, 2021, 10:18 am
#6
Join Date: Feb 2007
Location: allaroundasia
Programs: LH SEN, SPG Plat.M&S E+
Posts: 222
Is the posibility back to upgrade an eco ticket in the future (here June2021)as soon as 'J' booking class shows availabiltiy ? I had some problems last year to do so, as different cc agents told me the upgrade is only possible shortly before departure (24h)? Would be very nice if the instant upgrade as a ELPL member (per voucher) is back.
Jan 3, 2021, 10:23 am
#7
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Is the posibility back to upgrade an eco ticket in the future (here June2021)as soon as 'J' booking class shows availabiltiy ? I had some problems last year to do so, as different cc agents told me the upgrade is only possible shortly before departure (24h)? Would be very nice if the instant upgrade as a ELPL member (per voucher) is back.
I am not sure if this is the case at the moment as I haven't tried using vouchers recently.
I hope that other members' experiences would help.
Jan 3, 2021, 12:05 pm
#9
Join Date: Feb 2007
Location: allaroundasia
Programs: LH SEN, SPG Plat.M&S E+
Posts: 222
.Or full flex y ticket and cancel last minute if not upgraded.
Jan 3, 2021, 12:48 pm
#10
Join Date: Jan 2011
Programs: oneworld, * Alliance, Marriott Bonvoy, HHonors, WoH
Posts: 2,120
This sounds not very good and at the end of the day you can end up at 'Y' for the long flight to DPS. BTW, I can also book a award with miles for my dates (I=4), but have to use the 2 vouchers till end of March .
Or full flex y ticket and cancel last minute if not upgraded.
.Or full flex y ticket and cancel last minute if not upgraded.
Jan 3, 2021, 2:04 pm
#11
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You or your friend could also go to a sales office ( visit in person ) and ask someone over there to handle the case.
A sales office would be able to directly call the dedicated department in the HQ and they might clear the ELPL vouchers on the spot.
By the way, if your friend bought a "Q" fare class ticket, he would not be unable to cancel the ticket without paying the cancellation fees.
A sales office would be able to directly call the dedicated department in the HQ and they might clear the ELPL vouchers on the spot.
By the way, if your friend bought a "Q" fare class ticket, he would not be unable to cancel the ticket without paying the cancellation fees.
Jan 3, 2021, 4:27 pm
#12
Join Date: Jan 2011
Programs: oneworld, * Alliance, Marriott Bonvoy, HHonors, WoH
Posts: 2,120
You or your friend could also go to a sales office ( visit in person ) and ask someone over there to handle the case.
A sales office would be able to directly call the dedicated department in the HQ and they might clear the ELPL vouchers on the spot.
By the way, if your friend bought a "Q" fare class ticket, he would not be unable to cancel the ticket without paying the cancellation fees.
A sales office would be able to directly call the dedicated department in the HQ and they might clear the ELPL vouchers on the spot.
By the way, if your friend bought a "Q" fare class ticket, he would not be unable to cancel the ticket without paying the cancellation fees.
Last edited by Jaenks; Jan 3, 2021 at 4:35 pm
Jan 3, 2021, 4:31 pm
#13
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Location: Istanbul, Turkey
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Thanks for your advise but wrong address, he will get it done. The presumption about not get it done was hypotetical because he is a corporate client and E+ member. The upgrade decision is stucked at HQ already as was in my case. The country manager dealing with his case, reason could be the holidays in Turkey. There are a different rules for corporate about the usual client about ticket prices, changes and cancellations.
Thanks for clarifying.
Jan 3, 2021, 4:38 pm
#14
Join Date: Jan 2011
Programs: oneworld, * Alliance, Marriott Bonvoy, HHonors, WoH
Posts: 2,120
Yes, he meant call center, my friend is corporate client. He do not call to call center, he deals directly with sales office through assigned person.
Jan 3, 2021, 4:46 pm
#15
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Another clarification that my advice was to visiting a sales office was to no_idea .
If he is a corporate client of TK, my point is invalid.
Not to your friend that you mentioned in post #8.
If he is a corporate client of TK, my point is invalid.
Not to your friend that you mentioned in post #8.