I can't confirm the new flight details
Nov 13, 2019, 2:57 pm
#31
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Same issue here. TK is telling me the new flight time changes need to be confirmed by my TA. Every time I've spoken to TA they've told me its been confirmed by them. Im going to the TK offices the day before flying. Does anybody know if this will be enough time for me to confirm the flight changes in person and then manage my booking again/check in online
You could also trying confirming the changes at check-in at the airport or you could visit a sales office beforehand. The risk of confirming the changes is in case of overbooking, with a UNCONFIRMED booking you could be bumped off the flight without any compensation and fly with the next available flight. Also, you could lose your seat assignment if you don't confirm the changes beforehand, at the airport, the agent would give you one of the remaining seats.
Nov 13, 2019, 3:07 pm
#33
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
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You would be %100 fine if you completed it before OLCI starts, and when you check-in online, %99,9+ you would be allowed to board the flight.
Nov 13, 2019, 3:14 pm
#34
Join Date: Nov 2019
Posts: 4
Thats great thank you for your advice. i'll be able to get to the sales office after the OLCI starts but only by a few hours over. Am I able to confirm the changes at the sales office even after the OLCI starts?
Last edited by q9pnu; Nov 13, 2019 at 3:45 pm
Nov 13, 2019, 4:01 pm
#35
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Yes, you could;
Also, a check-in agent could confirm the changes but as I've mentioned in the first post, if you wait until check-in, you may lose your seat assignments or you might be dumped off from a flight due to overbooking.
If you ask the load for your flight here, 2 days ago, I could give an estimate about the flight being overbooked or not.
Also, a check-in agent could confirm the changes but as I've mentioned in the first post, if you wait until check-in, you may lose your seat assignments or you might be dumped off from a flight due to overbooking.
If you ask the load for your flight here, 2 days ago, I could give an estimate about the flight being overbooked or not.
Nov 14, 2019, 8:04 am
#37
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Mar 21, 2020, 6:26 pm
#39
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
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If you select cancel flight for a 5-minute schedule change, the system would give you an error.
If you want to refund your ticket and if there is no waiver active for your destination, the refund would be processed by observing your original fare rules.
Mar 21, 2020, 6:29 pm
#40
Join Date: Mar 2020
Posts: 5
Hi, Seden and welcome to FlyerTalk!
If you select cancel flight for a 5-minute schedule change, the system would give you an error.
If you want to refund your ticket and if there is no waiver active for your destination, the refund would be processed by observing your original fare rules.
If you select cancel flight for a 5-minute schedule change, the system would give you an error.
If you want to refund your ticket and if there is no waiver active for your destination, the refund would be processed by observing your original fare rules.
Mar 22, 2020, 3:25 am
#41
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,848
A couple of days ago I cancelled in the TK app TK flights for July due to a schedule change of 20 min for the last leg. To be honest the schedule change was immaterial for me but I'm aware of the 15 min sch. change rule with TK and to cancel would be more convenient for me, so I proceeded with the cancel/refund function in the app. When checking the reservation in the app I was informed that I could accept the sch. change or cancel and get a full refund. Did the latter and I was also informed of the amount that I would be refunded. Now the TK flights are gone from the reservation so I expect the amount to be credited back to my CC at some stage. Really easy.
Mar 22, 2020, 10:56 am
#42
Join Date: Mar 2020
Posts: 5
A couple of days ago I cancelled in the TK app TK flights for July due to a schedule change of 20 min for the last leg. To be honest the schedule change was immaterial for me but I'm aware of the 15 min sch. change rule with TK and to cancel would be more convenient for me, so I proceeded with the cancel/refund function in the app. When checking the reservation in the app I was informed that I could accept the sch. change or cancel and get a full refund. Did the latter and I was also informed of the amount that I would be refunded. Now the TK flights are gone from the reservation so I expect the amount to be credited back to my CC at some stage. Really easy.