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Old Sep 4, 2017, 8:00 am
  #61  
 
Join Date: Dec 2013
Location: Cyprus
Programs: LH SEN, A3*G, TK*G E+, ALL/Accor Plat
Posts: 644
I have tried to use the new TK website at least 100 times without success. It is diabolically bad. No wonder the Americans invented the saying: 'if it ain't broke, don't fix it'.
johnirvine is offline  
Old Sep 4, 2017, 10:45 am
  #62  
 
Join Date: May 2000
Location: HFA
Posts: 1,712
It was broke...

Shuly
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shuly is offline  
Old Sep 5, 2017, 8:12 am
  #63  
 
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,763
Originally Posted by shuly
It was broke...

Shuly
We didn't realize how not-broke it was until they tried to fix it

I still revert to the old website every time I go to the website. It definitely sucks, but at least most of the features work as intended and the information is somewhat accurate and upto date.
PVDtoDEL is offline  
Old Oct 3, 2017, 10:53 am
  #64  
 
Join Date: Nov 2011
Location: San Francisco, CA
Programs: UA Gold, Hyatt Globalist
Posts: 68
Manage Booking

Originally Posted by CoweyB
Until the new website came I would send a Direct Message on Twitter to @TK_HelpDesk and they would select seats for me in a matter of an hour or two. I'm sure they could select special meal as well.
I have a TK award ticket booked through United. UA gave me the ticket number starting with 016, but not a TK booking reference number (only United confirmation #). I keep getting an error message when I try to access my reservation through the TK website. Is there a trick here that I am missing? Thanks for your help!
MillValleyMom is offline  
Old Oct 3, 2017, 11:47 am
  #65  
 
Join Date: Jul 2013
Posts: 636
Originally Posted by MillValleyMom
I have a TK award ticket booked through United. UA gave me the ticket number starting with 016, but not a TK booking reference number (only United confirmation #). I keep getting an error message when I try to access my reservation through the TK website. Is there a trick here that I am missing? Thanks for your help!
You need TK PNR to do manage booking on TK website. You can get it by contacting TK and give them your name, date of travel, flight number, and eTicket number. Most of TK agents will give TK PNR to you. A few will give UA PNR to you (so you will have to contact them again).
godsquare is offline  
Old Oct 3, 2017, 2:14 pm
  #66  
 
Join Date: Nov 2011
Location: San Francisco, CA
Programs: UA Gold, Hyatt Globalist
Posts: 68
Originally Posted by godsquare
You need TK PNR to do manage booking on TK website. You can get it by contacting TK and give them your name, date of travel, flight number, and eTicket number. Most of TK agents will give TK PNR to you. A few will give UA PNR to you (so you will have to contact them again).
Thanks! I did call and was given the number; however, I still was not able to pull up the reservation on the new website. I was able to do it when I switched over to the old version. Thanks again!
MillValleyMom is offline  
Old Jun 1, 2018, 11:11 am
  #67  
 
Join Date: Nov 2011
Programs: SPG PLT 100+, TK ELITE+
Posts: 58
Anyone knows if its possible to use old TK website? http://promotion.turkishairlines.com/ worked before but now it redirects to the new website which is slow and absolute pain to use!
hugovox is offline  
Old Jun 1, 2018, 2:01 pm
  #68  
 
Join Date: Sep 2017
Programs: TK E+, RJ S, AZ E
Posts: 1,869
Originally Posted by hugovox
Anyone knows if its possible to use old TK website? Book International Flights and Airline tickets | Turkish Airlines worked before but now it redirects to the new website which is slow and absolute pain to use!
It works for me.
flyerby is offline  
Old Jun 2, 2018, 12:05 am
  #69  
FlyerTalk Evangelist
 
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Originally Posted by flyerby

It works for me.

All the way? For me, i can go through a couple of screens before it reverts to the new site.
IAN-UK is offline  


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