flieder

Sounds like I should not even bother to look at ITA...

milepig

I'm not sure "most of the time" is quite fair. ITA doesn't load availability in real time but I've often found the pricing/availability to be spot on.

The problem I have most often occurs when I'm shopping several places to find the best fare. In some cases you need to go all the way through to pricing to see the final cost, and by that time seats can be pulled out of inventory. Do this enough times and you've gobbled up all the seats. Happened to me recently looking for a UA fare for a far out flight that disappeared halfway through my search process. I know the odds of a whole bunch of seats being purchased in a short amount of time for flights months away I was mystified. I took a deep breath, logged out of everything, cleared my cache, waited a few minutes and the seats were again available when I went back in.

aa4ever

ITA Matrix is awful for TK. I was trying to book a TK flight earlier this year and was searching availability via ITA. At best, it would be $100 lower and at worst it would be several hundred lower on ITA.

When I asked my TA (Amex) about it, she said that this is a problem on certain airlines, usually smaller ones that don't update their availability as frequently. Apparently, she's seen it before on TK.

I know I've always gotten the exact same pricing on AA, DL, UA, BA, AF, etc and ITA Matrix, so I tend to wonder if she's right. Or maybe just TK's computer system is less advanced?

Unrelated, but flying TK for the first time in 14 years next month. Very much hoping that the supposedly excellent onboard product makes up for the terrible IT and strange/extremely restrictive change policies.

flieder

[QUOTE=Unrelated, but flying TK for the first time in 14 years next month. Very much hoping that the supposedly excellent onboard product makes up for the terrible IT and strange/extremely restrictive change policies.[/QUOTE]

It's one of best airlines you can fly in my opinion. The service, the aircraft, the food... I prefer TK over all airlines that operates from the US. Enjoy your trip!

G_G

IMO it's a ITA software issue because TK's availability is the same as KVS tool's

shuly

I found ITA to consistently show J class availability on TK flights that didn't have such seats available. This is also a problem with Orbitz, whose engine uses ITA technology: you see a great fare, go on to book it and find out it's suddenly unavailable. Only it wasn't there in the first place.

Shuly

KVS

Indeed, ITA has known issues with TK Availability.

skhoslaTO

I was wondering if anyone knows of an OTA that actually prices out tickets to match what ITA matrix finds.

Generally when I actually go to book the ticket, it tends to be $2-300 more than what ITA finds.

shuly

ITA does not have its own fares; it pulls TKs fares. But for some reason it has problems verifying the availability of certain booking classes on TK. In other words, ITA thinks that certain fares are available when in fact they aren't. No other entity will be able to sell those tickets to you, because they do not exist. This has been discussed here in the past, try the search facility.

Shuly

charms81

Wirelessly posted (Galaxy S3: Mozilla/5.0 (Linux; Android 4.4.2; Nexus 5 Build/KOT49H) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.99 Mobile Safari/537.36)

ITASoftware shows this itinerary but I've not found this bookable anywhere. Could any one please help? Thanks in advance for trying!



Tue, Dec 16
Chicago (ORD) to Mumbai (BOM)

Chicago (ORD) to Istanbul (IST)
10:00p - 4:45p (Dec 17) � 10h 45m
Turkish Airlines Inc. flight 6 � Airbus A330
Economy � Meal

Layover in Istanbul � 2h 50m

Istanbul (IST) to Mumbai (BOM)
7:35p - 5:10a (Dec 18) � 6h 5m
Turkish Airlines Inc. flight 720 � Airbus A330
Economy � Meal

-------
Mon, Jan 19
Mumbai (BOM) to Chicago (ORD)

Mumbai (BOM) to Istanbul (IST)
6:40a - 10:40a � 7h 30m
Turkish Airlines Inc. flight 721 � Airbus A330
Economy � Meal

Layover in Istanbul � 3h 0m

Istanbul (IST) to Chicago (ORD)
1:40p - 5:50p � 12h 10m
Turkish Airlines Inc. flight 5 � Airbus A330
Economy � Meal

-------
Passengers
one adult

-------
Pricing Summary

Cost per passenger: $895.07
for one adult

Total airfare and taxes: $895.07

-------
Pricing Details

Fare 1: $199.50
Carrier TK VLV3XPC CHI→BOM
Passenger type ADT
ROUND-TRIP fare
Booking code V covers:
ORD-IST
IST-BOM

Fare 2: $149.50
Carrier TK PLV3XPC CHI←BOM
Passenger type ADT
ROUND-TRIP fare
Booking code P covers:
BOM-IST
IST-ORD

Indian Development Fee (YM): $10.70
Indian Passenger Service Fee (WO): $3.65
Indian User Development Fee (IN): $11.42
TK YR surcharge (YR): $266.00
TK YR surcharge (YR): $181.20
Turkish Int'l Airport Service Charge (TR): $13.60
US Customs Fee (YC): $5.50
US Immigration Fee (XY): $7.00
US International Arrival Tax (US): $17.50
US International Departure Tax (US): $17.50
US Passenger Facility Charge (XF): $4.50
US September 11th Security Fee (AY): $2.50
USDA APHIS Fee (XA): $5.00

Total: $895.07

� This ticket is non-refundable.
� Changes to this ticket will incur a penalty fee.

Fare construction (can be useful to travel agents)
CHI TK X/IST TK BOM 199.50VLV3XPC TK X/IST TK CHI 149.50PLV3XPC NUC 349.00 END ROE 1.00 XT 5.50YC 7.00XY 5.00XA 35.00US 2.50AY 13.60TR 11.42IN 3.65WO 10.70YM 447.20YR 4.50XF ORD4.50

johhenrik

It is well known and has been posted many many times over here that ITA Matrix is not in sync regarding inventory for TK. You can try with a travel agent, but most likely it will fail. The inventory ITA Matrix uses is not real-time data.

hsk

Your dates are way too far out but amextravel.com will mirror the TK fares you see on ITA.

geirfugl

TK DO NOT UPDATE THEIR FARES,THAT IS WHY. BCS TK DO NOT CARE ABOUT THEIR COSTOMERS. That is why they do not update.
And,I am not saying that TK is so horible,TK is cheap,only today I have booked OSL-EZE for almost half of what Wold have had to With anybody else,I am a sort of old guy,20 years ago Aeroflot was cheap,now TK is cheap. Same thing,capis.

johhenrik

Aeroflot is still cheap.

Regarding TK: As long as they continue using their old Troya system, it will be like this. The booking engine is bit jurassic... But hey, their new hardware is good, so long haul on these are very nice I think.

nacho

I saw some good deal for TK fares on ITA Matrix, but somehow they are not on Expedia/Thy.com - is there a chance that I can contact TK ticket office to buy them?

Thanks in advance!