Family Miles (family account) [Master Thread]
Mar 19, 2018, 10:47 pm
#61
Join Date: Aug 2016
Location: Toulouse
Programs: TK*G
Posts: 283
Correct.
Me & husband have around 18k miles. When I requested the family account and then confirmed the miles moving, my husband 18k award miles were transferred to my account, while his status miles weren't unaffected. Beside, you can't move or spend status miles
I don't know about children age requirements.
Me & husband have around 18k miles. When I requested the family account and then confirmed the miles moving, my husband 18k award miles were transferred to my account, while his status miles weren't unaffected. Beside, you can't move or spend status miles
I don't know about children age requirements.
I will make the request now then.
Jun 4, 2018, 7:22 am
#62
Join Date: Nov 2017
Location: DXB
Programs: TK Elite Plus
Posts: 413
Quick question, cannot seem to find the answer on THY website.
If you make a family account and get your child's miles transferred to your account - what is the minimum age requirement for accumulating miles? 2 years? None? Going to be flying quite a bit with a toddler in the near future.
If you make a family account and get your child's miles transferred to your account - what is the minimum age requirement for accumulating miles? 2 years? None? Going to be flying quite a bit with a toddler in the near future.
Jun 4, 2018, 11:49 am
#63
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087
Quick question, cannot seem to find the answer on THY website.
If you make a family account and get your child's miles transferred to your account - what is the minimum age requirement for accumulating miles? 2 years? None? Going to be flying quite a bit with a toddler in the near future.
If you make a family account and get your child's miles transferred to your account - what is the minimum age requirement for accumulating miles? 2 years? None? Going to be flying quite a bit with a toddler in the near future.
If your kid is a little younger and in his/her own seat, I’d try to sign them up anyway.
Jun 18, 2018, 1:41 pm
#65
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087
data point for this:
- submitted the required documents (all PP copies, marriage certificate, membership numbers and signed request) via the feedback form
- received instant canned 'feedback received' form
- e-mail stating family accounts all 'relate' to mine now arrives less than three hours later
TK IT and CS get a lot of flak, and usually deserve it, but I gotta say I'm impressed. Maybe logging in as E+ helped?
- submitted the required documents (all PP copies, marriage certificate, membership numbers and signed request) via the feedback form
- received instant canned 'feedback received' form
- e-mail stating family accounts all 'relate' to mine now arrives less than three hours later
TK IT and CS get a lot of flak, and usually deserve it, but I gotta say I'm impressed. Maybe logging in as E+ helped?
Jul 11, 2018, 5:18 am
#66
Join Date: Mar 2015
Location: MUC
Programs: TK M&S Elite+, Qatar Platinum
Posts: 108
Same here: Once all requested documents were provided: Scans of both passports, marriage certificate in English and membership cards
I can see my wife in the my Companions area and in my wife's account she sees me as husband in her my Companions area.
Both entries are not editable like if you create a companion yourself. That is the only difference that I noticed in the Account area.
I can see my wife in the my Companions area and in my wife's account she sees me as husband in her my Companions area.
Both entries are not editable like if you create a companion yourself. That is the only difference that I noticed in the Account area.
Jul 14, 2018, 7:09 am
#67
Join Date: May 2017
Location: Germany
Programs: TK Elite; IB+ Oro; Hilton Diamond
Posts: 28
Same here: Once all requested documents were provided: Scans of both passports, marriage certificate in English and membership cards
I can see my wife in the my Companions area and in my wife's account she sees me as husband in her my Companions area.
Both entries are not editable like if you create a companion yourself. That is the only difference that I noticed in the Account area.
I can see my wife in the my Companions area and in my wife's account she sees me as husband in her my Companions area.
Both entries are not editable like if you create a companion yourself. That is the only difference that I noticed in the Account area.
How long did it take TK to merge the accounts?
Jul 14, 2018, 3:43 pm
#68
Join Date: May 2017
Location: Germany
Programs: TK Elite; IB+ Oro; Hilton Diamond
Posts: 28
Data point:
Sent in the family account request today (saturday) while logged in as an Elite member.
The family account has been confirmed within less than 4 hours. However the merge of all miles into one account had been initially requested but needs to be requested through the "previous feedback" form again.Let's see how long this will take to have all miles in one bowl.
Sent in the family account request today (saturday) while logged in as an Elite member.
The family account has been confirmed within less than 4 hours. However the merge of all miles into one account had been initially requested but needs to be requested through the "previous feedback" form again.Let's see how long this will take to have all miles in one bowl.
Jul 16, 2018, 1:23 am
#69
Join Date: Mar 2015
Location: MUC
Programs: TK M&S Elite+, Qatar Platinum
Posts: 108
Jul 16, 2018, 5:07 pm
#70
Join Date: May 2017
Location: Germany
Programs: TK Elite; IB+ Oro; Hilton Diamond
Posts: 28
Data point:
Sent in the family account request today (saturday) while logged in as an Elite member.
The family account has been confirmed within less than 4 hours. However the merge of all miles into one account had been initially requested but needs to be requested through the "previous feedback" form again.Let's see how long this will take to have all miles in one bowl.
Sent in the family account request today (saturday) while logged in as an Elite member.
The family account has been confirmed within less than 4 hours. However the merge of all miles into one account had been initially requested but needs to be requested through the "previous feedback" form again.Let's see how long this will take to have all miles in one bowl.
All forms have been submitted while logged in as Elite member.
Dec 1, 2018, 6:14 pm
#71
Join Date: Aug 2010
Location: BKK
Programs: QR-G, TK-E , WY-G
Posts: 142
As Elite member, on Saturday all requested scanned documents submitted through the support form; after few hours, I received an email "As requested,a family membership for you to use together with your other family member has been created". Logged into the website,in the personal details menu, my family members are now appearing under my companions.Quite impressed^
Dec 1, 2018, 7:50 pm
#72
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087
As Elite member, on Saturday all requested scanned documents submitted through the support form; after few hours, I received an email "As requested,a family membership for you to use together with your other family member has been created". Logged into the website,in the personal details menu, my family members are now appearing under my companions.Quite impressed^
Feb 2, 2019, 6:11 am
#74
Join Date: Nov 2014
Location: Milano - Wuxi
Programs: TK M&S Elite+ - Marriott Rewards Gold - Hertz 5 Stars
Posts: 147
anyone experiencing issues wiht the family account?
with the system upgrade my account is a mess...miles are credited in weird ways and the status renewal is not correctly calculated.
also got a huge mess with the Elite+ upgrade vouchers...apparently the family memebers need to be authorized by the main account holder to get their own vouchers, and then also using them became more complicated as lots of system mistakes happen...
with the system upgrade my account is a mess...miles are credited in weird ways and the status renewal is not correctly calculated.
also got a huge mess with the Elite+ upgrade vouchers...apparently the family memebers need to be authorized by the main account holder to get their own vouchers, and then also using them became more complicated as lots of system mistakes happen...
Feb 2, 2019, 10:25 pm
#75
Join Date: Aug 2011
Location: Sydney, Australia and Stockholm, Sweden
Programs: VA Platinum, SQ Gold, TK Gold, Hhonors Gold, Accor Plus Platinum, Bonvoy Gold, Radisson Premium
Posts: 1,022
My family application with my wife was also very quick (same day IIRC). Previous attempts using a government document recognising our de facto relationship were just ignored with no response at all. But now we're officially married it went through painlessly.