Sep 8, 2017, 8:42 am
Last edit by: flyerby
E+ members receive two upgrade vouchers per membership year that can be used as system-wide upgrades. Vouchers are not delivered to E+ status holders in physical or electronic form and only exist on the screens of TK agents.
It is advisable to call TK to verify the number of vouchers you have prior to and after the upgrade (unless you have no vouchers left).
Upgrades are done by calling TK CS or a local TK office (by phone or email).
One voucher is needed to upgrade per direction. For example, the itinerary LHR-IST-BKK will need one voucher to upgrade, and the itinerary LHR-IST-BKK-IST-LHR will need two vouchers. If an agent tells you otherwise, HUCA.
How to find itineraries with availability for a voucher upgrade?
Find an itinerary in any class in Y that has 4 seats left in J booking class on the same itinerary as the Y. To be extra cautious, you may also check the individual legs (when applicable) for 4 seats left in J booking class. For example, for the itinerary LHR-IST-BKK, check at least that LHR-IST-BKK has 4 seats left in J booking class, and in addition, check LHR-IST and IST-BKK individually too.
You can no longer check for upgrade availability without having an e-ticket number.
A relatively low-risk method of proceeding is therefore...
1) Reserve a ticket online with TK but don't pay for the ticket yet. Just put it on hold for 48 hours for free for E+ members.
2) Book an economy class ticket on the same itinerary with a reputable USA-based OTA that offers a 24-hour cooling-off / full refund period.
3) Once you have received your e-ticket number, go to Manage Booking on the TK website and check if TK has offered a business upgrade with miles for your intineray. Any segment eligible for an upgrade with miles on the website is also eligible for an upgrade with E+ vouchers.
4) Another option would be to call TK CS and ask an agent to check if the ticket in (2) is upgradeable with your vouchers. Do not upgrade this ticket; just check.
5) Once availability is confirmed for your itinerary, pay for the ticket in (1). Upon payment and ticketing, call TK CS to ask an agent to upgrade this ticket.
6) Cancel for free the ticket in (2).
Another even lower-risk method would be to skip (1) and just upgrade the ticket in (2). If unsuccessful with the E+ upgrade, you can proceed to cancel your economy ticket within the 24-hour cooling-off period. Going with this route, you would then have to be in contact with the OTA and not TK in cases of schedule change, cancellation, or IRROP, which is not usually advisable unless you really have to.
You might be asked to enter a PIN number via an automatic system to access your vouchers; this is the PIN you use to log on to your TK M&S account.
It is advisable to call TK to verify the number of vouchers you have prior to and after the upgrade (unless you have no vouchers left).
Upgrades are done by calling TK CS or a local TK office (by phone or email).
One voucher is needed to upgrade per direction. For example, the itinerary LHR-IST-BKK will need one voucher to upgrade, and the itinerary LHR-IST-BKK-IST-LHR will need two vouchers. If an agent tells you otherwise, HUCA.
How to find itineraries with availability for a voucher upgrade?
Find an itinerary in any class in Y that has 4 seats left in J booking class on the same itinerary as the Y. To be extra cautious, you may also check the individual legs (when applicable) for 4 seats left in J booking class. For example, for the itinerary LHR-IST-BKK, check at least that LHR-IST-BKK has 4 seats left in J booking class, and in addition, check LHR-IST and IST-BKK individually too.
You can no longer check for upgrade availability without having an e-ticket number.
A relatively low-risk method of proceeding is therefore...
1) Reserve a ticket online with TK but don't pay for the ticket yet. Just put it on hold for 48 hours for free for E+ members.
2) Book an economy class ticket on the same itinerary with a reputable USA-based OTA that offers a 24-hour cooling-off / full refund period.
3) Once you have received your e-ticket number, go to Manage Booking on the TK website and check if TK has offered a business upgrade with miles for your intineray. Any segment eligible for an upgrade with miles on the website is also eligible for an upgrade with E+ vouchers.
4) Another option would be to call TK CS and ask an agent to check if the ticket in (2) is upgradeable with your vouchers. Do not upgrade this ticket; just check.
5) Once availability is confirmed for your itinerary, pay for the ticket in (1). Upon payment and ticketing, call TK CS to ask an agent to upgrade this ticket.
6) Cancel for free the ticket in (2).
Another even lower-risk method would be to skip (1) and just upgrade the ticket in (2). If unsuccessful with the E+ upgrade, you can proceed to cancel your economy ticket within the 24-hour cooling-off period. Going with this route, you would then have to be in contact with the OTA and not TK in cases of schedule change, cancellation, or IRROP, which is not usually advisable unless you really have to.
You might be asked to enter a PIN number via an automatic system to access your vouchers; this is the PIN you use to log on to your TK M&S account.
Elite Plus upgrade voucher
Mar 8, 2024, 4:24 am
#1216
Join Date: Oct 2012
Programs: TK EP, AF Platinum for life, something in Oneworld not worth to mention...
Posts: 420
I just redeemed my final two upgrade vouchers before dropping down to Elite this summer. Booked an economy class ticket in U-class from Stockholm to Melbourne for 1200 USD. Outbound was showing J3 and inbound J4. Discounted business class ticket which books in J was available for the flights as well which is the best indicator for availability. Booked the quickest connection since that's what's necessary for being able to upgrade all 4 sectors. Called the Elite Plus line who were able to get the upgrade sorted in a swift and efficient manner. It's really a great benefit and certainly adds value to the Elite Plus tier now that they have gutted their award chart.
Mar 8, 2024, 7:52 am
#1217
Join Date: Sep 2017
Programs: TK E+, RJ S, AZ E
Posts: 1,869
Hi, just to clarify: so you still were able to upgrade one way (2 segments) via IST with just 1 voucher? so 2 vouchers for return via IST? If so, that's interesting since after the devaluation and program changes it seemed they would need 2 vouchers for one way if one transits via IST...
Mar 9, 2024, 8:57 pm
#1218
Join Date: Aug 2010
Programs: TK Elite Plus, SAS EBG, QR Platinum, Hilton Diamond
Posts: 2,297
Hi, just to clarify: so you still were able to upgrade one way (2 segments) via IST with just 1 voucher? so 2 vouchers for return via IST? If so, that's interesting since after the devaluation and program changes it seemed they would need 2 vouchers for one way if one transits via IST...
Mar 9, 2024, 10:54 pm
#1219
Join Date: Aug 2005
Location: The KUL city
Programs: AA Lifetime Plat, TK Elite+
Posts: 2,663
Wait. I thought it's any connection that's less than 24 hour is fine so it wouldn't change the "X" to an "O" (i.e. transit to a stopover). My flights are usually the shortest connections because I prefer it that way but I didn't know it has to be shortest connection.
Mar 10, 2024, 6:01 am
#1220
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
That was my understanding. Indeed I've just applied an upgrade to a 20H IST transfer so i can overnight in the city. There's a shorter connection. Maybe I skated under detection!
Mar 10, 2024, 5:52 pm
#1221
Join Date: Aug 2010
Programs: TK Elite Plus, SAS EBG, QR Platinum, Hilton Diamond
Posts: 2,297
Last time I tried booking the second shortest connection the voucher could only be used to upgrade one flight, not the entire outbound/inbound leg. Overnight layovers can be upgraded with one voucher IF it's the shortest connection. That has been my experience at least for the past 8 years.
Mar 11, 2024, 2:42 am
#1222
Join Date: Sep 2017
Programs: TK E+, RJ S, AZ E
Posts: 1,869
Never had a problem in upgrading not-the-shortest-connection with one voucher. In fact, it’s my policy not to go for the shortest connection because of new IST size and my avoidance of IRROP.
Last edited by flyerby; Mar 11, 2024 at 4:35 am
Mar 11, 2024, 3:36 am
#1223
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Last time I tried booking the second shortest connection the voucher could only be used to upgrade one flight, not the entire outbound/inbound leg. Overnight layovers can be upgraded with one voucher IF it's the shortest connection. That has been my experience at least for the past 8 years.
Mar 25, 2024, 1:07 pm
#1224
Join Date: Nov 2016
Programs: HHonors Diamond, TK E+, Sixt Diamond
Posts: 120
Maybe useful for someone else, receive this information today we feedback form
[QUOTE]Based on your request, first of all we will kindly inform you that membership upgrade vouchers can be used for family members providing that you give authorization to your family members for using your miles and vouchers. We will kindly remind you that membership upgrade vouchers and gift upgrade vouchers are different and gift upgrade vouchers cannot be used for family members upgrade transaction. [/QUOTE[
Did not know that before, two different kinds of upgrade vouchers, very interesting.
[QUOTE]Based on your request, first of all we will kindly inform you that membership upgrade vouchers can be used for family members providing that you give authorization to your family members for using your miles and vouchers. We will kindly remind you that membership upgrade vouchers and gift upgrade vouchers are different and gift upgrade vouchers cannot be used for family members upgrade transaction. [/QUOTE[
Did not know that before, two different kinds of upgrade vouchers, very interesting.
Last edited by fvn1312; Mar 25, 2024 at 1:26 pm
Apr 1, 2024, 3:19 am
#1226
Join Date: Jul 2018
Programs: TK ElitePlus, HH Diamond, Bonvoy Platinum
Posts: 20
I've also had no problem using vouchers to upgrade second shortest connections (6 hours layover).
My recent voucher upgrade experience was by far the best. Usually, it takes 6-7 HUCAs and cleaning the mess made by the previous reps.
This time:
1st call - Elite rep completely clueless on how to upgrade my spouse. Split our itinerary into two PNRs but then gave up.
2nd call - Smooth sailing. 25 mins on the call and the whole family got upgraded by the book. I couldn't believe that's it.
On the way back, we had only 1 hour in IST and missed our connection due to the delay. They rebooked us onto a flight 15 hours later and I was sure
we were going to lose our upgrades. However, got rebooked in J as well without issue.
My recent voucher upgrade experience was by far the best. Usually, it takes 6-7 HUCAs and cleaning the mess made by the previous reps.
This time:
1st call - Elite rep completely clueless on how to upgrade my spouse. Split our itinerary into two PNRs but then gave up.
2nd call - Smooth sailing. 25 mins on the call and the whole family got upgraded by the book. I couldn't believe that's it.
On the way back, we had only 1 hour in IST and missed our connection due to the delay. They rebooked us onto a flight 15 hours later and I was sure
we were going to lose our upgrades. However, got rebooked in J as well without issue.
Apr 4, 2024, 3:31 am
#1228
Join Date: Nov 2018
Location: Stuttgart
Programs: TK E+
Posts: 38
E+ upgrade voucher is now 1 per year?
Hi,
https://www.turkishairlines.com/en-i...ogram-content/
Just noticed the wordings of E+ upgrade voucher are changed:
"The right to 2 free of charge cabin upgrades on Turkish Airlines flights"
https://www.turkishairlines.com/en-i...nd-privileges/
Going to the details page, it shows:
I am quite sure previously the rule has always been "2 vouchers per membership year", this can also been seen in the E+ voucher wiki since 2010. My understanding is that TK just axed the free vouchers by 50%. Anybody knows when this modification was published?
https://www.turkishairlines.com/en-i...ogram-content/
Just noticed the wordings of E+ upgrade voucher are changed:
"The right to 2 free of charge cabin upgrades on Turkish Airlines flights"
https://www.turkishairlines.com/en-i...nd-privileges/
Going to the details page, it shows:
- [20] As of the start of Elite Plus status, the two upgrades must be used in the first and second periods. Each period is 12 months. Rights that are not used by the end of the period lose their validity.
I am quite sure previously the rule has always been "2 vouchers per membership year", this can also been seen in the E+ voucher wiki since 2010. My understanding is that TK just axed the free vouchers by 50%. Anybody knows when this modification was published?
Apr 4, 2024, 4:14 am
#1229
Join Date: Dec 2004
Location: NUE
Programs: *G (TK elite+), OW sapphire (QR), ST elite plus (AF). LA black
Posts: 3,687
The wording has been like that for at least two years. You can check with the wayback machine.
here the page from Feb 26 2021
https://web.archive.org/web/20210226...ogram-content/
as for the second link from Sep 2023
https://web.archive.org/web/20230923...nd-privileges/
Text is identical
here the page from Feb 26 2021
https://web.archive.org/web/20210226...ogram-content/
as for the second link from Sep 2023
https://web.archive.org/web/20230923...nd-privileges/
Text is identical
- [20] As of the start of Elite Plus status, the two upgrades must be used in the first and second periods. Each period is 12 months. Rights that are not used by the end of the period lose their validity.
Apr 4, 2024, 5:13 am
#1230
Join Date: Nov 2018
Location: Stuttgart
Programs: TK E+
Posts: 38
Thank you f0zzyNUE.
Wayback machine shows it was clearly written "2 times in 1 year" on Sep 21 2020.
https://web.archive.org/web/20200921...nd-privileges/
I admit I haven't checked TK M&S webpages for a long time especially in the covid period.
So does anybody know if it is really changed to 1 per year now?
Wayback machine shows it was clearly written "2 times in 1 year" on Sep 21 2020.
https://web.archive.org/web/20200921...nd-privileges/
I admit I haven't checked TK M&S webpages for a long time especially in the covid period.
So does anybody know if it is really changed to 1 per year now?