LH747FTL

I finally got my Elite Plus status today, and tried to use one of the two upgrades for my flight tomorrow. Not possible, ticket needs to be booked in Y/B/M/H/S to be eligible. Same is on the mileage upgrade info on thy.com now. For my most frequent route, the H fare is 4.5times the V fare I normally book.

I understand one could use these upgrades from any fare, even when using award tickets. Too bad, I'm rather disappointed as that was one of the main reasons to get Elite Plus instead of Elite only.

dutchie_226

My feelings exactly, same happens to me too in Iberia, i think i have trown away at lease 8 over the years....

pencereamelesi

I think this is a mistake. Because, you can use your upgrade voucher for any route and any class of ticket. This rule only for upgrade with miles, not for voucher.

And, you don't need to spend your voucher for upgrade, if your flight is not on overseas. If you're lucky and the flight has enough space on C, they always upgrade their Elite Plus passenger to C. I know, because i have many friends who have Elite Plus card. They never buy C ticket and always flight on C.

LH747FTL

Are these upgrades paper or electronic vouchers?

I haven't actually gotten my package yet, so maybe that confused the agents if they can still be used on any fare.

thomas5566

These Vouchers are only E-Vouchers. There are no printed Vouchers.

summer9999

Can anyone share the experiences? My Friends told me, that they fly a lot, but never get upgraded for free on any TK Flight, also sometimes Business Class was nearly empty.

Zeynel

In theory, u can. even for a free economy ticket, i upgraded several times. But reality is different and dont blame TK for this. The problem is their booking system which was bought from BA ages ago. Still the travel agents can make a reservation, even put fake ticket numbers in the system until few hours before the flight for low classes. So you can buy a pricy economy ticket just because you were told business is full but when on board, you can find out its almost empty.

Because the ground stuff is familiar with this, they will usually upgrade an EP holder economy passenger to business just at the gate without any vouchers. Human touch is nice

I never push for it but abit of sweet mouth will give you what ur vouchers cant.

LH747FTL

Latest I was told by the Elite Plus phone line is that the vouchers can indeed be used from any class, but only at a TK office. There is none where I live, so fingers crossed it works in a weeks time when I pass thru IST.

tcm

I upgraded my outbound and inbound flight using my EP allowance over the TK call centre. However, it took the agent over 10 minutes for the transaction to be completed due to a system problem. This was a few weeks ago.

LH747FTL

My agent said unable to complete it due to system problem. Did you call the regular EP line or call centre in IST?

I also called my nearest office, the agent claims V can't be upgraded and if it can, I must also upgrade the connecting flight using the second voucher!

TK ground service only keeps getting worse...

tcm

I called the regular TK Call Centre ( +90 212 444 0 849 ). I was told that any paid Y Class ticket can be upgraded. I have to agree with you regarding TK ground service. They are very inconsistent. If someone tells you 'No'. Call again and try your luck with another agent. Good Luck

jlisi984

When can you U/G using Elite + voucher? Check-in or booking? Thanks.

tcm

During booking or after, as long as there is Z class availability.

jlisi984

Nice! Thanks.

jlisi984

And do you get 2 per year? Or 2 per re-qualification?