Hadn't seen this before, but I just got it in a Privium/FLUX email. It has links to most of the larger airport layouts with GE and where the kiosks are all located. Probably of interest if you're arriving to a new airport (like I did at MIA for my first GE experience and got lost as I was herded into a clearance area that didn't have GE and had to fight my way through crowds back out to get to the kiosks). GROUNDPLANS

Also highlighted: And annual combined FLUX/Privium fee being reduced from 214 euros to 194.

I have a few questions:

1) If your application is approved, how flexible are they in scheduling an in-person interview?

2) If you don't live near one of the major airports, can you wait until your next flight connecting through one of these airports, say in the next 1-2 months?

3) How long is the interview? If you only have 2 hours connection time at one of these airports, is that enough time? Do you have to exit security, have the interview and then re-enter security to connect to your flight at most airports?

4) Are the interview locations next to the international terminals?

5) Are the interviews only held M-F 9-5 or are they available evenings and weekends as well?

Thanks.

Probably more so for recently naturalized citizens.

I was naturalized over 25 years ago as a minor when my parents became naturalized, and I recently applied for GlobalEntry and was conditionally approved in four days.

UO
 

They show you the next available slots, and then you can look forward if you would prefer the following week, etc.

I believe that the conditional approval letter is valid for 30 days, so you would need to complete your appointment by then, or else you would have to start the process over (and presumably pay another $100). But call to check for sure.

2 hours should be more than enough time. Interviews are scheduled for 45 minutes but generally take less time. Mine took about 30 minutes but it was for NEXUS, so I had to be interviewed by CBSA and CBP. Others here have reported 20 minute interviews for GlobalEntry only.

Yes, you will have to exit security because the GlobalEntry enrollment offices are located in public areas of the terminal (so that non-traveling members can access them).

Click here to view specific details on enrollment locations.

Not in all cases. Click here to view specific details on enrollment locations.


Hours vary widely by enrollment location. Some offices are open 7 days a week. Click here to view specific details on enrollment locations.

You can schedule your interview at ANY enrollment office in the country....it does not have to be the closest one to your home.

After being stuck in line at EWR last Friday (Aug 13th) behind a bunch of lost non-citizens in US Citizens lane and waiting for over 30 minutes I must have looked pissed off and flustered because when the CBP immigration officer processed me, she flipped through my passport and said:

"You know, it looks like you travel a lot, you might want to look into the Global Entry program - it lets you bypass the line."

Well, last I saw something about Global Entry I thought it was a trial program in one or two airports but I looked at the flier she handed me and there it was, in *all* the airports I travel through!

I applied online through GOES the next day, August 14th (Saturday) and I had a conditional approval in my email Wednesday morning August 18th (Wednesday). I was in Boston at that time but there were no appointments available the next day (Thu) when I'd be going to Logan to fly back to SFO and I'd be landing at SFO too late to go to an appointment.

So my interview appointment got scheduled for first thing August 23rd (Monday). All went smoothly and I have my sticker basically a week after applying! I applied for NEXUS at the same time as I travel to Canada quite frequently as well, but I didn't want to risk delay of NEXUS->GE to save $100 as I'm off to Japan and then Europe and I wanted to make sure that I had GlobalEntry before I leave more than I wanted to save $100! :)

I read *all* of this entire thread and I want to thank everyone for sharing their experiences. I am currently composing an email to all my traveling colleagues and encouraging every one of them to apply (sadly for a couple of them who are not US citizens or permanent residents it won't help).

Just as a point of amusement, at the same time I had my appointment another gentleman had his appointment with the other CBP officer in the SFO Global Entry office and when I heard him say something about "mileage run" I just *knew* he was someone from here so I said hi and we exchanged a few words. Nice to see the word spreading!

From other post in this tread, and info on the GE site, I believe you must make the appointment within 30 days, the interview can be completed later.

My experience
 

I must say I am impressed with Global Entry application process.
I decided to apply when I got stuck in Immigration for 90 minutes in ATL and almost missed my connection. I saw a few people using the kiosk and was totally envious.
I am a citizen of Germany and Chile, with a green card. I applied on August 9, got approved on August 12, scheduled my interview in ATL (Terminal E) for August 17.
The only (minor) negative I noticed is that they don't take it too seriously with the appointments, since, theoretically, they only schedule one person every 20 minutes, but right after I arrived, three people arrived at the same time. Had I arrived about 10 minutes later, I might have missed either the appointment or my flight. So plan accordingly.
When I got there they asked for my two passports, green card and driver's license, which was the proof of residency.
I had to wait about 20 minutes for my interview. During this time they entered all my information to their system. During the interview, which lasted no more than ten minutes, they asked a few questions, took a picture and my finger prints. Then they put a sticker on the back of the green card and showed me how the kiosk works in a test kiosk.
I have not used it yet in real life yet, but I believe this is going to be worth it. Next week I will be able to use it for the first time, when I will be returning from a trip to Europe.

I'm still amazed at the difference in procedures for customs at the various airports.

My main place of entry is at ORD, and there every single time the customs person has just grabbed my receipt and waved me through. I recently came in through LAX, and there the customs officer thoroughly quizzed me along the lines of "what did you buy in duty free at NRT". This has never happened at ORD.

I have used the GE kiosks at least a dozen times now, in LAX, IAH, ATL, and JFK. I have never every had a single question from CBP other than whether I liked GE. Have other people here been grilled after getting a passing receipt (No XXX) from the kiosk?

Never been grilled. My husband and I got Global Entry and walked past a horde of people winding through the terminal after our last trip. Lovely!

I also have never been grilled in more than a dozen trips since I became a GE member. Even on the two occasions when I had the XXX on the receipt (food and failed fingerprint capture), I was processed immediately by the nearest CMP officer who just asked if I knew why I got the XXX. In the food case, I was told what I had was fine. Both times I just surrendered the receipt at exit and never asked about the XXX. I suspect the CBP agent wasn't familiar with GE when he quizzed milepig.

I recently filled out the GE application on a Thursday, and got the conditional approval email on the following Monday. I'm looking forward to my interview in a few weeks and using it in October when I return from my next international trip.

What is the interview process like? I just applied and hopefully can schedule an interview at the end of the month (fingers crossed)....going to be passing through JFK.

It is about 20 minutes during which the agent reviews the program and rules, as well as reminding you that as a trusted traveler they expect perfect compliance and have zero tolerance for violations. They will confirm the information in your application, and may ask some questions about your travel or other information. They'll scan your passport into the system and affix a CBP label. Finally, they will show you how to use the GE system on a test machine.

At least that was my experience and I suspect it's substantially similar for others--it seemed pretty formulaic. Low stress except for the question-asking, where you're trying to remember what you included in your application.

For the interview, make sure to bring anything asked for in your confirmation letter. The guy being interviewed next to me flunked since, as a self employed person, he needed to have brought evidence of financial worth (tax returns or something, I didn't pay that close attention).

The interview asks about arrests, convictions, things like that. Where you've traveled outside the US in the last 5 years. I thought it was more for the curiosity of the interviewer than any bureaucratic purpose.