New TTP Web Site Account Not Showing My Global Entry Membership
 

I recently converted my GOES account into a TTP account through login.gov. However, after updating my passport number and dates, I only see my Nexus membership. Global Entry is not appearing at all. I tried contacting TTP support, but the replies I’m getting have nothing to do with my question. No telephone number to call, so I can’t confirm my Global Entry membership status (haven’t flown anywhere recently).

Has anyone (or everyone) had difficulty converting their Trusted Traveler programs to the new TTP system?

You cannot have active NEXUS and Global Entry memberships at the same time; your GE membership was deactivated when you activated your NEXUS card. Global Entry benefits are included with your NEXUS membership.

Please refer to the following threads: