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New TTP Web Site Account Not Showing My Global Entry Membership

New TTP Web Site Account Not Showing My Global Entry Membership

Old Jul 30, 19, 4:35 pm
  #1  
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Join Date: Jan 2017
Location: US
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New TTP Web Site Account Not Showing My Global Entry Membership

I recently converted my GOES account into a TTP account through login.gov. However, after updating my passport number and dates, I only see my Nexus membership. Global Entry is not appearing at all. I tried contacting TTP support, but the replies Iím getting have nothing to do with my question. No telephone number to call, so I canít confirm my Global Entry membership status (havenít flown anywhere recently).

Has anyone (or everyone) had difficulty converting their Trusted Traveler programs to the new TTP system?
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Old Jul 30, 19, 5:57 pm
  #2  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles
 
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You cannot have active NEXUS and Global Entry memberships at the same time; your GE membership was deactivated when you activated your NEXUS card. Global Entry benefits are included with your NEXUS membership.

Please refer to the following threads:
NEXUS Card Gets Deactivated upon Final Approval of Global Entry Application

Applying for NEXUS after having Global Entry (i.e., Replacing GE with NEXUS)
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