phl shows half of june available then no more appts the rest of the year.why is this?

Many interview locations load appointments one or two months at a time. Keep checking - they'll probably load July appointments any day now.

Has anyone tried scheduling an interview in Massachussetts? There are no in person or remote appointments available in the next 5 years on the website. It's insane.

SFO showing lots of availability in Oct and I just booked an appointment. Quick question, it says the location is in "international arrive level" - does anyone know how to get there? I'm just driving over, not flying anywhere.

TIA!
- Tom

According to the San Francisco International Airport website, it is located before security on the second level of the Arrivals Lobby of the International Terminal Main Hall. In the Global Entry Enrollment Centers Locations/Information thread, 1KChinito posted that it is "next to Currency Exchange booth."

Same here. Nothing.

And nothing on Zoom either.

The annoying thing is that in my conditional approval letter it says that I could complete the process (they just wanted fingerprints for the umpteenth time) on arrival... but when I landed at Logan a few weeks ago they said they couldn't do it then because they were busy... (there was absolutely nobody in the terminal...go figure!).

You have two years from the date of the conditional approval to complete the enrollment interview. In the meantime, you will continue to receive Global Entry benefits.

Please refer to the following thread:
In the meantime, keep checking for interview slots. They do open up due to cancellations.

Thank you.

Yes, I saw that. My concern of course with Covid is not being able to travel to the US for a prolonged period of time, which is what happened over the past year and a half... but that's good news anyhow.

Thanks again.

Thank you!

Park in Garage G and take the walkway to the terminal. The enrollment office will be on your right as you come into the terminal.

DOH! Applied for my GE renewal back in March. At that time I managed to book an interview for Today (23/08) for 09.30, only now to find they don't open until 14:15 (!). No notification from them re. change in opening time! Scurrying around now to see what to do... :-(
(I did get lots of emails from them about enrolling upon arrival in the US though - not much use at the moment).

The deadline to complete the enrollment interview has been extended to two years from the conditional approval. In the interim, as long as you applied for the renewal before the original expiration date, you will continue to receive all Global Entry benefits pending the final approval of your renewal application.

Please refer to the following thread and continue any relevant discussion there:TWA884
Travel Safety/Security co-moderator

Indeed. The issue was that I had made an appointment for a specific time and location. However, the office was listed as being closed at the time of the appointment - hence my issue. I certainly didn't want to be a no-show and lose my $100 fee (as you would if you cancelled the appointment). I did try rescheduling - but no appointments available (in person or online), and did try to call their helpline and local number. The local CBP office stated their office hours on the web (i.e. it would be closed), the helpline was of limited use. After 1 hour 10 mins on hold to the helpline - without getting past the mind-bogglingly badly looped music, and juggling a couple of phones, I got through the to local CBP office. They said, "oh yes, the office hours on the telephone message is wrong - we open at 9am...". Another DOH! Anyway, sped up to their office and got it all sorted.
Moral of the tale - don't believe the web/telephone messages!

It would be helpful to other members to know which CBP Enrollment Center has the wrong office hours in their phone message.

BWI GE Enrollment center actually opens at 9 AM (until 5 PM?) - at least at the end of August 2021, but is listed as
https://www.bwiairport.com/flying-wi...y/global-entry 1-4 PM Mon-Fri.
google maps: 2:15-5 PM Mon-Fri
and on their phone message as 1:15-5 PM Mon-Fri