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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Mar 10, 2019, 3:16 pm
  #151  
 
Join Date: Mar 2017
Programs: BA GGL, GfL, Hilton Diamond, Hyatt Lifetime Globalist, AllAccor Diamond, Marriott Ambassador Elite
Posts: 1,042
Has anyone renewed on arrival back into the US? I got an email inviting me to do this. Can you enter as usual via a GE terminal and then go to the second check office? Or do you need to line up for a non GE entry?
HFHFFlyer is offline  
Old Mar 10, 2019, 3:36 pm
  #152  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,634
Exclamation Moderator's Note

Originally Posted by HFHFFlyer
Has anyone renewed on arrival back into the US? I got an email inviting me to do this. Can you enter as usual via a GE terminal and then go to the second check office? Or do you need to line up for a non GE entry?
Please refer to the following thread:
Thank you,

TWA884
Travel Safety/Security co-moderator
TWA884 is offline  
Old Mar 10, 2019, 4:22 pm
  #153  
 
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
My wife's renewal is still pending from a January application and July expiration. I know the shutdown slowed things considerably. I just hope she at least gets her conditional before the expiration.
Gig103 is offline  
Old Mar 10, 2019, 4:50 pm
  #154  
 
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,123
Originally Posted by Gig103
My wife's renewal is still pending from a January application and July expiration. I know the shutdown slowed things considerably. I just hope she at least gets her conditional before the expiration.
Since she applied before her expiration she will get 6 months grace period after her expiration of GE benefits if needed.
TWA884 and Gig103 like this.
cheltzel is offline  
Old Mar 10, 2019, 6:50 pm
  #155  
 
Join Date: Dec 2009
Posts: 131
Same here - Applied on 1/1, pending review and expires in June.
inkaytown is offline  
Old Mar 11, 2019, 10:15 am
  #156  
FlyerTalk Evangelist
 
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,901
Applied mid-December. My approval - no interview needed - came through since the last time I checked, about a week ago. The card showed up on my USPC daily delivery email today.

I was thinking I'd need the interview since my list of countries visited was long and I'm sure I missed one or added a couple that I hadn't actually visited recently enough, or that were within Schenger where the entry wasn't recorded. But, I must have been close enough.

I still remember the last time when I excluded Mexico and Canada as the form instructed, and then when I went to the interview the first question was "why didn't you included Canada or Mexico." Duh, the form said to not.

Last edited by milepig; Mar 11, 2019 at 10:21 am
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Old Mar 11, 2019, 12:30 pm
  #157  
 
Join Date: Jun 2002
Location: NY Metro
Programs: DL DM
Posts: 2,881
Originally Posted by NHFL9
My SO applied for renewal 12/29 (expired but within grace period) and still "Pending Review." Super frustrating but is what it is I suppose.
FYI - Renewal came through 3/11 (applied 12/29 for renewal).
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Old Mar 11, 2019, 2:31 pm
  #158  
 
Join Date: Jan 2013
Location: MT, USA
Programs: Ex-5C club, Skymiles Gold
Posts: 454
Further data point - Applied for 1st renewel at T-350ish on February 1st. Status still “pending review” as of today.
Flaneurs is offline  
Old Mar 12, 2019, 7:30 pm
  #159  
 
Join Date: Aug 2013
Posts: 369
Applied for renewal on 1/24 with a Feb expiration. App is still pending .

On the bright side I used the kiosk last week during the grace period and it worked just fine. The machine was a bit buggy though, gave me a prompt saying my membership will expire in "-9 days" lol.
jjangoo is offline  
Old Mar 13, 2019, 1:45 am
  #160  
 
Join Date: Dec 2007
Location: SFO
Programs: UA 1MM, Marriott LTP, Hilton Gold, Hyatt Explorist, Hertz PC
Posts: 1,003
Originally Posted by lindros2


i also applied on 2/18 - when does yours expire?
mine will be second renewal - last time was first / same passport, and I zipped through without an interview. 3 days.

not this time
I applied around the same time as you, and my app is still pending. My GE expires in January 2020. But it still sucks that it takes so long.
naumank is offline  
Old Mar 13, 2019, 8:17 am
  #161  
mkt
 
Join Date: May 2005
Location: MIA/SJU/MCO
Programs: AA LT PLT; DL GLD, UA nothing, B6 Mosaic; Emerald Club Executive
Posts: 3,331
Renewal applied on 3/4/19.
Approved without interview on 3/13/19.

New passport, new address, new employer, new drivers license.
mkt is offline  
Old Mar 13, 2019, 1:43 pm
  #162  
 
Join Date: Jun 2015
Posts: 710
Applied first week of January with an expiration in September. Received email notification today - status approved.
glbltvlr is offline  
Old Mar 14, 2019, 7:57 am
  #163  
 
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,547
Originally Posted by glbltvlr
Applied first week of January with an expiration in September. Received email notification today - status approved.
So 6-8 weeks appears the norm.
Less is an exception.
lindros2 is offline  
Old Mar 14, 2019, 9:06 am
  #164  
 
Join Date: Jan 2004
Posts: 4,220
Expiry late March
Applied March 7
Approved March 14, no interview needed

Very little info changed from five years ago.
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blort is offline  
Old Mar 14, 2019, 10:12 am
  #165  
 
Join Date: Mar 2019
Location: FRA/MUC
Programs: United 1K, Star Alliance Gold, Marriott Gold
Posts: 32
Originally Posted by jjangoo
Applied for renewal on 1/24 with a Feb expiration. App is still pending .

On the bright side I used the kiosk last week during the grace period and it worked just fine. The machine was a bit buggy though, gave me a prompt saying my membership will expire in "-9 days" lol.

My global entry expired Feb 9, 2019.
Applied for renewal and paid on Jan 22, 2019. (Flew thru IAD day before and kiosk said it expires in 20 days...had totally forgot and applied for renewal immediately).
Interestingly, I flew thru ORD on October 28, 2018 and kiosk didn't mention expiration
Used global entry in BOS on Feb 10, 2019 and mine said -1 day. Flew within country and could still use PreCheck. Flew out of country on Feb 22 and used PreCheck.
Application says Pending Review still...

I live in Europe and hope the renewal comes thru soon. My application had some South American countries and many African and Asian countries. Hopefully its approved before my 6 month grace is up...I don't even know how to go thru "normal" passport control anymore.
nkwal is offline  


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