Sep 7, 2015, 8:03 pm
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.
You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.
The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________
Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.
Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.
2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.
Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).
Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.
After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.
Extension of current Global Entry:
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.
Decisions on your application:
1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.
2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.
3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.
If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.
Notification of Conditional Approval:
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
- A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
- A permanent resident card (if applicable);
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.
The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.
[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.
You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.
Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.
If your reapplication is approved, you will generally be notified quickly.
Your Global Entry Program Number / TT# and your PASSID will not change.
Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)
Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Global Entry Renewal Information and Processing Timelines
Nov 17, 2022, 3:41 pm
#2041
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,997
Nov 17, 2022, 7:44 pm
#2042
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
This month CBP took some conditionally-approved renewal members who had long been in the “extended” validity period — awaiting an “interview” to get final approval for the renewal applications — and moved them to final approval status even without the “interview” for the renewal applications. Not sure what criteria was being used to switch their status without the “interview”, but they happen to be above 65 years of age and have flown into airports with GE enrollment on arrival; and they have never done the EOA thing. [FWIW, the woman who was surprised by this and the first to ask me about it was one of the first American women on a domestic flight hit by a no-fly list confusion with a male NFL listee in the fall of 2001.] The new GE cards have already started coming in via mail on the accounts.
Nov 18, 2022, 12:59 pm
#2043
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
This month CBP took some conditionally-approved renewal members who had long been in the “extended” validity period — awaiting an “interview” to get final approval for the renewal applications — and moved them to final approval status even without the “interview” for the renewal applications. Not sure what criteria was being used to switch their status without the “interview”, but they happen to be above 65 years of age and have flown into airports with GE enrollment on arrival; and they have never done the EOA thing. [FWIW, the woman who was surprised by this and the first to ask me about it was one of the first American women on a domestic flight hit by a no-fly list confusion with a male NFL listee in the fall of 2001.] The new GE cards have already started coming in via mail on the accounts.
Nov 19, 2022, 2:45 am
#2044
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Who's "they"? My wife and I also just received full approval of our GE renewals - had been conditionally approved for several months and I'd essentially given up on finding an appointment. We tried EOA in Miami in July which was a complete cluster so we just left the holding pen. We're definitely younger than 65 FWIW. Now if only they'd approve our two year old! What are they going to ask him in an interview, anyway?
Nov 22, 2022, 12:45 pm
#2046
Join Date: Aug 2012
Location: SEA
Programs: Bonvoy Gold
Posts: 1,947
Live-in-person interview at SEA-TAC last Monday. Interview took less time than my commute to/from the airport! Notified of approval within 48 hours.
The hardcopy will likely arrive in the mail after my flight this flight. Will my Precheck number stay the same and be eligible to use for a trip this week, even if there's a 6-month gap between the former card's expiration and the recent approval of the new card? (Yes, I applied a few days before the the former card's expiration.)
The hardcopy will likely arrive in the mail after my flight this flight. Will my Precheck number stay the same and be eligible to use for a trip this week, even if there's a 6-month gap between the former card's expiration and the recent approval of the new card? (Yes, I applied a few days before the the former card's expiration.)
Nov 22, 2022, 2:20 pm
#2047
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,861
You should still be able to interview in Canada, the preclearance part has nothing to do with it (other than you can use Global Entry there as per usual). See under https://www.cbp.gov/travel/trusted-t...llment-arrival for a list of Canadian enrollment centers and hours. ....
GE Conditional Approval worked interview worked fine @ YVR preclearance
Had some problems earlier in the week entering Canada -- recognized the the passport and then went tilt. Try multiple machines. Had to do a manual paper form
Then on exit the GE machines could not detect my face, again multiple machines. Used by expires GE card. After "entering" the US, when down to Booth 21 to do interview. Again another minor issue (was beginning to think there was a problem with my data) but once the interview started took 10? minutes. Got email approval while in the ML lounge awaiting departure.
Thanks for the suggestion, after zero help at my normal arrival airport SFO -- EOA is still only mornings, appointments nearly non-existing, I now good til 2027.
Nov 23, 2022, 9:06 am
#2048
Original Member
Join Date: May 1998
Location: NJ
Posts: 3,335
Just got my GE renewed, 3 days after applying (just got my new passport also). No interview required. Just approved via notification email. (In fairness, I suspect part of this is because I am a very trusted traveler. I used to be at DOJ and had a security clearance with a very comprehensive background check.) However, email doesn't say anything about whether they are sending a new GE ID card, with the new expiration date. Anyone know the answer on that?
Nov 23, 2022, 12:27 pm
#2049
Join Date: Jun 2017
Location: SEA/NYC/IAD
Programs: UA 1K, Marriott Titanium, Hyatt Explorist
Posts: 1,932
Just got my GE renewed, 3 days after applying (just got my new passport also). No interview required. Just approved via notification email. (In fairness, I suspect part of this is because I am a very trusted traveler. I used to be at DOJ and had a security clearance with a very comprehensive background check.) However, email doesn't say anything about whether they are sending a new GE ID card, with the new expiration date. Anyone know the answer on that?
Nov 23, 2022, 8:48 pm
#2050
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Wife’s expired last year. She realized when she had a couple of work trips with no TSA.
Applied before we went on an international trip (so that she could do GE on Arrival since there is no other avenue to do GE interviews at RDU). Thankfully it was conditionally approved and then fully approved with no interview (this amounted to her 5 year renewal although closer to 6 years because of the expiration and delay in renewing).
She applied maybe 5 days before we left for our trip and they processed it fast enough that she got the approval 2 days before departure so we had no issues with the PreCheck for our outbound (other than an insanely understaffed RDU TSA PreCheck lane) and no issues for her using GE on the return.
This in contrast to me (posted up thread) — I had gotten a no interview at my 5 year renewal but for my 10 year renewal (I’ve had GE since it was rolled out) I ended up needing to do GE on Arrival at IAD to avoid having to work an interview into a work trip to Chicago later in the year
Applied before we went on an international trip (so that she could do GE on Arrival since there is no other avenue to do GE interviews at RDU). Thankfully it was conditionally approved and then fully approved with no interview (this amounted to her 5 year renewal although closer to 6 years because of the expiration and delay in renewing).
She applied maybe 5 days before we left for our trip and they processed it fast enough that she got the approval 2 days before departure so we had no issues with the PreCheck for our outbound (other than an insanely understaffed RDU TSA PreCheck lane) and no issues for her using GE on the return.
This in contrast to me (posted up thread) — I had gotten a no interview at my 5 year renewal but for my 10 year renewal (I’ve had GE since it was rolled out) I ended up needing to do GE on Arrival at IAD to avoid having to work an interview into a work trip to Chicago later in the year
Nov 24, 2022, 12:35 pm
#2051
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
Came here looking for others experience.. Mine was close to exceptional and completely unexpected.
Renewal was up in June 2023. I submitted on 11/14/22 about 10 days ago. When I went through all the renewal screens, it had a CURRENT passport for me, but it had INCORRECT expiry dates. I thought maybe this was one of those funky challenge tests, will the applicant correct it or not? I corrected it, put it out 3 years with the proper dates.
completed renewal application, paid with AMEX (for credit) and figured i'd wait. There was status steps that concerned me. "Interview Scheduled".. Interview Pending, Post Interview, On-line interview, etc.. I was concerned that this RENEWAL process, and certainly with the correction to the passport was going to take MONTHS and require an IN PERSON interview, etc.
TWO DAYS later, status had changed, and when I checked online it showed APPROVED and ACTIVE till 2028. WOW, I did not expect that.
AND, TWO DAYS after the status changed online, I received a NEW CARD in the mail. Just regular post (first class of course but NOT priority) with a new card with all future validity accurate.
TWO DAYS after that, the AMEX charge showed a $100 credit.
Whats wrong with this process? Nothing apparently.
Renewal was up in June 2023. I submitted on 11/14/22 about 10 days ago. When I went through all the renewal screens, it had a CURRENT passport for me, but it had INCORRECT expiry dates. I thought maybe this was one of those funky challenge tests, will the applicant correct it or not? I corrected it, put it out 3 years with the proper dates.
completed renewal application, paid with AMEX (for credit) and figured i'd wait. There was status steps that concerned me. "Interview Scheduled".. Interview Pending, Post Interview, On-line interview, etc.. I was concerned that this RENEWAL process, and certainly with the correction to the passport was going to take MONTHS and require an IN PERSON interview, etc.
TWO DAYS later, status had changed, and when I checked online it showed APPROVED and ACTIVE till 2028. WOW, I did not expect that.
AND, TWO DAYS after the status changed online, I received a NEW CARD in the mail. Just regular post (first class of course but NOT priority) with a new card with all future validity accurate.
TWO DAYS after that, the AMEX charge showed a $100 credit.
Whats wrong with this process? Nothing apparently.
Nov 24, 2022, 5:59 pm
#2052
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,519
Renewed earlier this month at JFK GE center. Everything was pretty smooth, including interview availability. GE expires this month but I knew I had additional grace period. Applied in late August.
I brought only my US passport to the interview.
Officer asked me if I had gone to all of the countries I had listed in the app within last 5 years (52 to be exact, and almost all prior to March 2020). I thought about saying, "no, I just wanted to have a little fun with you guys on my app", but actually responded with, "Yes". He then asked me what were the purposes of going to all of these countries. "Sightseeing" without any hesitation. A few years ago, I was at CPH passport control, and told the officer I was traveling for work (a week of work training at our company's headquarter). Set off a bunch of alarms - e.g. looking for my work visa, until I provided additional context.
Don't answer anything which could provoke further questioning.
I brought only my US passport to the interview.
Officer asked me if I had gone to all of the countries I had listed in the app within last 5 years (52 to be exact, and almost all prior to March 2020). I thought about saying, "no, I just wanted to have a little fun with you guys on my app", but actually responded with, "Yes". He then asked me what were the purposes of going to all of these countries. "Sightseeing" without any hesitation. A few years ago, I was at CPH passport control, and told the officer I was traveling for work (a week of work training at our company's headquarter). Set off a bunch of alarms - e.g. looking for my work visa, until I provided additional context.
Don't answer anything which could provoke further questioning.
Nov 25, 2022, 3:49 pm
#2053
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
This month CBP took some conditionally-approved renewal members who had long been in the “extended” validity period — awaiting an “interview” to get final approval for the renewal applications — and moved them to final approval status even without the “interview” for the renewal applications. Not sure what criteria was being used to switch their status without the “interview”, but they happen to be above 65 years of age and have flown into airports with GE enrollment on arrival; and they have never done the EOA thing. [FWIW, the woman who was surprised by this and the first to ask me about it was one of the first American women on a domestic flight hit by a no-fly list confusion with a male NFL listee in the fall of 2001.] The new GE cards have already started coming in via mail on the accounts.
Just got my GE renewed, 3 days after applying (just got my new passport also). No interview required. Just approved via notification email. (In fairness, I suspect part of this is because I am a very trusted traveler. I used to be at DOJ and had a security clearance with a very comprehensive background check.) However, email doesn't say anything about whether they are sending a new GE ID card, with the new expiration date. Anyone know the answer on that?
I’m pretty sure my background checks didn’t make a difference with approval speed as much as with whom my applications happened to land.
Nov 28, 2022, 10:51 am
#2054
Join Date: Aug 2012
Location: SEA
Programs: Bonvoy Gold
Posts: 1,947
Live-in-person interview at SEA-TAC last Monday. Interview took less time than my commute to/from the airport! Notified of approval within 48 hours.
The hardcopy will likely arrive in the mail after my flight this flight. Will my Precheck number stay the same and be eligible to use for a trip this week, even if there's a 6-month gap between the former card's expiration and the recent approval of the new card? (Yes, I applied a few days before the the former card's expiration.)
The hardcopy will likely arrive in the mail after my flight this flight. Will my Precheck number stay the same and be eligible to use for a trip this week, even if there's a 6-month gap between the former card's expiration and the recent approval of the new card? (Yes, I applied a few days before the the former card's expiration.)
Nov 28, 2022, 3:07 pm
#2055
Join Date: Apr 2013
Location: London
Programs: BA Gold, Hyatt Globalist, Hyatt Prive
Posts: 197
How long does it usually take from the zoom interview to getting the full approval? I had my zoom interview earlier today but still not yet approved - just shows that the interview is still scheduled. Thank you.