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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Sep 13, 2020, 5:54 am
  #1426  
 
Join Date: Jun 2008
Location: Northern Nevada
Programs: DL,EK
Posts: 1,652
I am at day 287 since applying for renewal. How long are they taking now?
DesertNomad is offline  
Old Sep 13, 2020, 6:45 am
  #1427  
 
Join Date: Nov 2011
Location: NYC
Programs: HH Diamond, Hyatt Globalist, Marriott Bonvoy Gold
Posts: 694
Originally Posted by DesertNomad
I am at day 287 since applying for renewal. How long are they taking now?
As you can tell by the thread, it's all random and luck...There are people that applied for renewal last week and received approval quickly. It seems that there is no rhyme or reason to this...I hope you don't have to wait much longer
munchybunch likes this.
Cat88L3 is offline  
Old Sep 13, 2020, 6:53 am
  #1428  
 
Join Date: Nov 2011
Location: NYC
Programs: HH Diamond, Hyatt Globalist, Marriott Bonvoy Gold
Posts: 694
Originally Posted by progapanda
Any New York residents received a quick renewal approval so far in the weeks that we've been able to re-apply?

I also re-applied for renewal in July when they reopened the applications for NY residents. I still have pending review. I originally renewed in Sept 2019, but had my application wiped by government foolishness.

My GE expiration date was in Aug 2020. I wonder if I should have waited a week to apply...Maybe there was a flood of NY resident applications for those first 2 days that hindered my quick instant renewal? I don't know and I guess it doesn't make sense to dwell on it. The good thing is at least my renewal is in so I get to keep my GE/TSA Precheck benefits
Cat88L3 is offline  
Old Sep 15, 2020, 3:36 pm
  #1429  
 
Join Date: Nov 2004
Location: Go west young man!
Posts: 549
Originally Posted by DesertNomad
I am at day 287 since applying for renewal. How long are they taking now?
I just received my approval after 10 months and 3 days, so your wait isn't unusual. No interview was needed.

As a practical matter, I almost wish I had let it lapse, given the current restrictions on international travel and the limited opportunities for any air travel.
SF_trotter is offline  
Old Sep 19, 2020, 10:07 am
  #1430  
 
Join Date: Jul 2014
Posts: 483
My GE expires in August 2021, so I can renew it now. Are they extending the renewal period? Should I wait to renew or just apply for renewal now? I'd like to keep my benefits active. Also, is it likely I won't need another interview?
SudOvest is offline  
Old Sep 19, 2020, 10:25 am
  #1431  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,639
Originally Posted by googs185
My GE expires in August 2021, so I can renew it now. Are they extending the renewal period? Should I wait to renew or just apply for renewal now? I'd like to keep my benefits active. Also, is it likely I won't need another interview?
As long as you apply for renewal before your current membership expires, the new expiration date will be five years from the previous expiration date.

If you receive conditional approval and need to have an interview before the final approval of your renewal application, you will continue to receive all Global Entry benefits for up to a year and a half after the original expiration date pending the interview and final approval of the renewal application. There is no downside for renewing early.

Please refer to the following thread for additional information:
TWA884 is offline  
Old Sep 21, 2020, 6:43 am
  #1432  
 
Join Date: Aug 2011
Posts: 31
Originally Posted by SF_trotter
I just received my approval after 10 months and 3 days, so your wait isn't unusual. No interview was needed.
I'm now at 10 months and 2 days...excited to see what happens tomorrow!

(I'll likely be disappointed)
drewguy likes this.

Last edited by TWA884; Sep 21, 2020 at 11:01 am Reason: Fix BB Code
scubaerin is offline  
Old Sep 24, 2020, 10:54 am
  #1433  
 
Join Date: Aug 2011
Posts: 31
Finally, after 310 days (10 mo, 5 days) got the status change email! Unfortunately, it was "conditionally approved", fortunately, was able to schedule an interview for tomorrow at IAD; other than that, the next appointment in the area was on 11/3 at the Reagan Building-- which I was not excited about; the next appoint at BWI was in 2/21.

While I get the wait (randomly assigned to the long queue), the "conditionally approved/ need interview" adds to the strangeness of this experience- I've gone through many clearances, haven't traveled anywhere to odd/exotic; haven't moved... Very glad I got an appointment for tomorrow...not that I can really travel anywhere at the moment, sigh.

Last edited by scubaerin; Sep 24, 2020 at 11:08 am
scubaerin is offline  
Old Sep 25, 2020, 3:23 pm
  #1434  
 
Join Date: Jun 2020
Posts: 6
Originally Posted by Cat88L3
As you can tell by the thread, it's all random and luck...There are people that applied for renewal last week and received approval quickly. It seems that there is no rhyme or reason to this...I hope you don't have to wait much longer
I’m at day 304–hoping to get an update soon!
KM5280 is offline  
Old Sep 25, 2020, 4:34 pm
  #1435  
 
Join Date: Nov 2011
Location: North America
Posts: 27
Am I breaking the record for the longest wait ? My renewal has been PENDING for 310 days (10 months, 5 days) from the application date . Weekend is at the corner and I doubt someone is going to review any pending application over the weekend .
Xyzzy likes this.
naoh853 is offline  
Old Sep 25, 2020, 4:44 pm
  #1436  
FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
naoh853 I admire your perseverance ... I will soon initiate my renewal. I hope nt to set any records with my attempt.
Xyzzy is offline  
Old Sep 25, 2020, 9:13 pm
  #1437  
 
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,640
41 hours after I applied for a renewal, I was approved.

Will they send me a new GE card (since mine expires next year) or will I have to request a replacement?
diburning is offline  
Old Sep 25, 2020, 9:16 pm
  #1438  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,639
Originally Posted by diburning
41 hours after I applied for a renewal, I was approved.

Will they send me a new GE card... ?
Yes.
TWA884 is offline  
Old Sep 26, 2020, 1:53 pm
  #1439  
 
Join Date: Jun 2008
Location: Northern Nevada
Programs: DL,EK
Posts: 1,652
Today is day 300 for me. Hopefully something comes up int honest week or two.
DesertNomad is offline  
Old Sep 28, 2020, 11:26 am
  #1440  
 
Join Date: Nov 2011
Location: North America
Posts: 27
Originally Posted by Xyzzy
naoh853 I admire your perseverance ... I will soon initiate my renewal. I hope nt to set any records with my attempt.
Thank you I hope you don't have to wait this long for your renewal either.
Sometimes I just don't understand our government...... I got an approval email on Sunday morning (someone was actually working on the weekend?) So the duration to get the approval of my GE renewal is 311 days (10 months 6 days).
naoh853 is offline  


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