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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Aug 18, 2020, 7:42 am
  #1396  
 
Join Date: Sep 2009
Location: Global
Posts: 5,998
Originally Posted by progapanda
Are folks receiving an email notification that an approval letter is available in their online account or does checking status involve logging to the application site to see whether any letter(s) have been posted? This is my second renewal and I can't quite remember what happened the first time. Thank you.
I got an email saying there was a change in status. (The approval.)
Global321 is offline  
Old Aug 18, 2020, 8:04 am
  #1397  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by arshi007
My GE was expiring early next year and hearing all the "delay stories" I went ahead and sent in a renewal application yesterday and lo and behold, I got approved today. So seems like they have started to clear the backlog. I don't know if my new 5 year period starts from the renewal date or does it go 5 years from the expiration date.
Five years from expiration date. So it will be 2021+5=2026

With all the delays, it is best to renew 364 days before expiration date.
arshi007 likes this.
1KChinito is offline  
Old Aug 18, 2020, 11:47 am
  #1398  
 
Join Date: Jul 2003
Posts: 50
Approval in 2 days

I submitted my renewal application on 8/16 and received conditional approval today. Great news, however I have to attend an interview. Unfortunately, my local enrollment center is temporarily closed and not accepting appointments.
coastsider is offline  
Old Aug 18, 2020, 12:06 pm
  #1399  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by coastsider
I submitted my renewal application on 8/16 and received conditional approval today. Great news, however I have to attend an interview. Unfortunately, my local enrollment center is temporarily closed and not accepting appointments.
All Global Entry enrollment centers are closed until 8 Sept 2020, [Now Open] All CBP TTP Enrollment Centers closed until at least September 8, 2020
. Reopening date most likely will be pushed back again.
1KChinito is offline  
Old Aug 18, 2020, 11:10 pm
  #1400  
 
Join Date: Dec 2015
Location: Rockies
Programs: UA Platinum, HHonors Diamond, Bonvoy occasionally Bonvoyed Mostly
Posts: 428
Smile

Originally Posted by 1KChinito
Five years from expiration date. So it will be 2021+5=2026

With all the delays, it is best to renew 364 days before expiration date.
Thanks, that's good to know. I'm hopefully all set for a while.
arshi007 is offline  
Old Aug 19, 2020, 9:42 am
  #1401  
Moderator: Hilton Honors, Practical Travel Safety Issues & San Francisco
 
Join Date: Jan 2001
Location: San Francisco CA
Programs: UA, Hilton, Priceline, AirBnB
Posts: 11,005
Spouse applied for renewal Oct 17 2019
Approved today

For prior renewals he’s always had to interview but not this time!
ChrisFlyer66 likes this.
squeakr is offline  
Old Aug 20, 2020, 8:23 am
  #1402  
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by 1KChinito
All Global Entry enrollment centers are closed until 8 Sept 2020, [Now Open] All CBP TTP Enrollment Centers closed until at least September 8, 2020
. Reopening date most likely will be pushed back again.
“All U.S. Customs and Border Protection (CBP) Trusted Traveler Program Enrollment Centers have suspended operations until at least September 8, 2020. This temporary closure includes all public access to Global Entry, NEXUS, SENTRI, and FAST enrollment locations. Enrollment on Arrival remains operational at participating airports. For locations, please visit https://www.cbp.gov/travel/trusted-t...llment-arrival.

In order to minimize the impact of the enrollment centers closure on Trusted Traveler Programs applicants, CBP has further extended the period of time that applicants have to complete the enrollment process. Every applicant now has 545 days from the date that CBP conditionally approves his or her application to complete the enrollment process. In addition, CBP will extend for up to 18 months the program benefits of members who apply for renewal before their current membership expires. https://www.cbp.gov/newsroom/nationa...lment-centers”
JDiver is offline  
Old Aug 20, 2020, 9:00 am
  #1403  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,639
Exclamation Moderator's Note

For indexing and future search purposes, please discuss the closure of the Global Entry Enrollment Centers and the extension of the deadline to complete the interviews in the following threads:
Thank you,

TWA884
Travel Safety/Security co-moderator
TWA884 is offline  
Old Aug 21, 2020, 8:50 am
  #1404  
 
Join Date: Feb 2020
Posts: 4
Delay

And I was feeling bad...waiting since 2/8/2020.
Nova Nation is offline  
Old Aug 24, 2020, 9:16 am
  #1405  
 
Join Date: Nov 2012
Posts: 702
My renewal - expires Feb 2021, applied on line Friday received email last night indicating change of status (approved, no interview)
Husband - expires Feb 2021, applied two weeks ago, approved a few days later, new card received last week

I am 99% certain the new expiration date is 2026.
Lovethecabin is offline  
Old Aug 24, 2020, 9:39 am
  #1406  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by Lovethecabin
My renewal - expires Feb 2021, applied on line Friday received email last night indicating change of status (approved, no interview)
Husband - expires Feb 2021, applied two weeks ago, approved a few days later, new card received last week

I am 99% certain the new expiration date is 2026.
100%. As long as you renew prior to expiration date, new expiration date is 5 years from current expiration date.
1KChinito is offline  
Old Aug 26, 2020, 7:24 pm
  #1407  
 
Join Date: Feb 2002
Posts: 3,904
Renewed mid Oct 2019. Got my renewal today - so about 10 months.
chuck1 is offline  
Old Aug 29, 2020, 8:09 am
  #1408  
 
Join Date: Jul 2009
Posts: 852
GE set to expire in 4/21. Applied last week, approved within 2 days and received new card in the mail yesterday. Expiration now 4/26.
geckoflyer likes this.
ords is offline  
Old Aug 29, 2020, 8:59 am
  #1409  
 
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,123
Originally Posted by ords
GE set to expire in 4/21. Applied last week, approved within 2 days and received new card in the mail yesterday. Expiration now 4/26.
I thought GE always expired on your birthday. How can it change? Not asking you about the change i the month/day of the expiration, more for discussion with everyone else.
cheltzel is offline  
Old Aug 29, 2020, 9:38 am
  #1410  
Suspended
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Originally Posted by cheltzel
I thought GE always expired on your birthday. How can it change? Not asking you about the change i the month/day of the expiration, more for discussion with everyone else.
4/21 = April ___, 2021
4/26 = April ___, 2026

In both cases, it's expiring on the same day of birth in April. The renewal just added 5 years more to the what was the previous expiration year of 2021.
GUWonder is offline  


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