The First Class Experience with Garuda Indonesia
#16
Join Date: Sep 2004
Location: PDX
Programs: Free agent!
Posts: 1,427
Great report and the product looks great. I knew that GA were trying to rebrand themselves but had no idea that they were going this far. It's nice to see that they employees all took such pride in trying to establish GA as a premium carrier to compete with SQ & CX.
#18
Join Date: Apr 2010
Location: Los Angeles
Programs: AA EXP, SPG Plat, Hilton Gold, TK Elite, A3 Gold
Posts: 145
Fantastic trip report! And especially great to see a report on a new product that is not reviewed much. The service looks stellar and on par if not exceeding some of the best Asian carriers.
Wonder if GA F would be available through Skypass miles.
Wonder if GA F would be available through Skypass miles.
#19
Join Date: Mar 2007
Location: Bargara Australia
Programs: VA, SQ, IHG, HH,ALL, Europcar
Posts: 1,530
so good to hear that GA has really done a good service for First Class
There Executive service has been outstanding since about 2010, way and above what you would expect
The only issue is that now the ticket prices are so much higher
There Executive service has been outstanding since about 2010, way and above what you would expect
The only issue is that now the ticket prices are so much higher
#22
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,273
Wow. Shocked at the apparently very high quality of the food. The seating also looks superb. In fact everything looks top notch. Hope (inevitable?) cost cutting doesn't spoil it. Actually, it makes certain other so-called premium F class look quite ordinary
Excellent report ^
Excellent report ^
#23
Join Date: Aug 2008
Location: Iver
Programs: BA GOLD/OWE BA Amex Prem Plus Tesco Airmiles Qantas Bronze IHG SPG Eithad
Posts: 2,902
What can one say WOW WOW WOW, the ground service I believe surpasses any other carrier, what I thought was amazing was the ground staff carried on your roll on in CGK and put it in the overhead locker, no straining the back from your point of view. The soft product was another 5 star even to having the red bag put down for you to take off your shoes and put on the slippers. Food looked amazing, I was totally full myself after reading both out and back reports. Would love to travel like that. It seems that the crew were always one step in front of you. Amazing and thanks again for a fantastic report^^
#24
Join Date: Nov 2009
Location: Trenton, NJ (PHL, EWR)
Programs: A3 Gold, BA Bronze
Posts: 1,633
Well then. Looks like there's a new player in the First Class game. And it looks like they're very, very competitive. Thanks for sharing, I'm sure a lot of us would have never known how outstanding they are.
#25
Join Date: May 2010
Programs: QFF, Krisflyer
Posts: 472
#26
Join Date: May 2006
Location: UK
Programs: Aeroplan, MPO Gold, Presidents Choice Gourmet Coffee, Flying Blue, Flying Club
Posts: 120
Good report! They definitely seem to be eager to make a good impression in promoting its F service. If Garuda keep this up, I can see them doing pretty well!
#27
Join Date: Sep 2011
Location: ADL
Programs: Qantas Platinum One, Hilton Honors Diamond, Oneworld Emerald
Posts: 32
Really good trip report. GA has created a good product here. I think there is room for improvement but it's very good that they've got back into the game and that the crew is very enthusiastic about it.