Boarding Pass Problem
Feb 3, 2009 | 3:32 am
#1
Original Poster
Join Date: Jan 2008
Location: Aberdeenshire, Scotland
Programs: aa advantage
Posts: 10
Boarding Pass Problem
Flying ABZ/LHR/MIA tomorrow (4th Feb). All booked with AA but ABZ/LHR is a BA codeshare.
Have printed my ABZ/LHR boarding pass from the BA web site but cannot get the LHR/MIA bp from them.
The AA web site says it cannot issue my boarding pass(es) as the first leg is with a codeshare airline.
Phone call to AA reservations (located in France??) produced no solution - just told to check in at Heathrow.
Problem: Four decrepit seniors in the party and the transit time at LHR (T5 to T3) is 1hr 40min from scheduled arrival to scheduled departure; the former is always tricky at 08.05hrs.
Waiting for a reply to email to AA customer relations but not holding my breath.
Any thoughts???
Have printed my ABZ/LHR boarding pass from the BA web site but cannot get the LHR/MIA bp from them.
The AA web site says it cannot issue my boarding pass(es) as the first leg is with a codeshare airline.
Phone call to AA reservations (located in France??) produced no solution - just told to check in at Heathrow.
Problem: Four decrepit seniors in the party and the transit time at LHR (T5 to T3) is 1hr 40min from scheduled arrival to scheduled departure; the former is always tricky at 08.05hrs.
Waiting for a reply to email to AA customer relations but not holding my breath.
Any thoughts???
Feb 3, 2009 | 5:33 am
#4
Join Date: Jul 2007
Location: Luxembourg
Programs: KLM/AF Platinum for life, IHG Platinum, Accor Platinum
Posts: 1,027
While this may not be the situation of the OP, it may be of interest to other in a similar snafu. Doesn't always work, but it many cases it will:
If you are flying on Company A and connecting to Company B on a codeshare with A. When you check in they tell you that they cannot give you boarding pass for the Company B flight. Have them make sure that the flight number of the second flight is the codeshare flight and NOT the operating flight number.
In other words, connecting on AF to SU on an AF ticket.
AF6213 NCE-CDG and SU252 CDG-SVO will most likely come up at check-in.
If they change that to AF6213 and AF2144 then they will be able to check you in.
If you are flying on Company A and connecting to Company B on a codeshare with A. When you check in they tell you that they cannot give you boarding pass for the Company B flight. Have them make sure that the flight number of the second flight is the codeshare flight and NOT the operating flight number.
In other words, connecting on AF to SU on an AF ticket.
AF6213 NCE-CDG and SU252 CDG-SVO will most likely come up at check-in.
If they change that to AF6213 and AF2144 then they will be able to check you in.
Feb 3, 2009 | 6:05 am
#5
Join Date: Sep 2006
Location: LAX
Programs: Some more than others
Posts: 938
Also AA doesn't permit OLCI for international flights, so even if you didn't have a codeshare flight on your reservation it still wouldn't have allowed you to check in online for your LHR-MIA flight. As the previous posters said, you can get it in ABZ.
Feb 3, 2009 | 2:30 pm
#6
Join Date: Jun 2008
Location: GLA
Programs: BA Silver
Posts: 3,233
Feb 3, 2009 | 9:10 pm
#7
Join Date: Sep 2008
Posts: 108
While this may not be the situation of the OP, it may be of interest to other in a similar snafu. Doesn't always work, but it many cases it will:
If you are flying on Company A and connecting to Company B on a codeshare with A. When you check in they tell you that they cannot give you boarding pass for the Company B flight. Have them make sure that the flight number of the second flight is the codeshare flight and NOT the operating flight number.
In other words, connecting on AF to SU on an AF ticket.
AF6213 NCE-CDG and SU252 CDG-SVO will most likely come up at check-in.
If they change that to AF6213 and AF2144 then they will be able to check you in.
If you are flying on Company A and connecting to Company B on a codeshare with A. When you check in they tell you that they cannot give you boarding pass for the Company B flight. Have them make sure that the flight number of the second flight is the codeshare flight and NOT the operating flight number.
In other words, connecting on AF to SU on an AF ticket.
AF6213 NCE-CDG and SU252 CDG-SVO will most likely come up at check-in.
If they change that to AF6213 and AF2144 then they will be able to check you in.
For example, I have a United itinerary from Berlin to St. Louis. It's Lufthansa from Berlin to Frankfurt to Chicago, and United from Chicago to St. Louis. At checkin in Berlin, can Lufthansa issue the boarding pass for the Chicago to St. Louis leg?
Feb 4, 2009 | 5:38 pm
#8
Join Date: May 2006
Location: New York, London, Sydney
Programs: United GS/2MM, DL*P, VS*G, AA*EXP, Avis CHM, Hertz Platinum, Sixt*D, HH*D, HGP*P, Starwood*P
Posts: 9,882
Yes, at real check-in they will be able to, at online checkin it's not impossible, but it's a 50/50 shot.