Airline code-share agreements
Nov 20, 2008 | 5:38 pm
#1
Original Poster
Join Date: Nov 2008
Programs: united,delta
Posts: 1
Airline code-share agreements
I understand that the code-share agreement between UA and LH requires the booking agent to notify the passenger that the flight will be operated by a different airline and obtain their consent. How is this enforced? What recourse do passengers have when this is not done? We had reservations on a LH flight and were dumped on a UA cattlecar on arrival at FRA.
Nov 20, 2008 | 6:05 pm
#2
Senior Moderator
Join Date: Oct 2001
Location: San Francisco, CA
Programs: UA Plat/2MM [23-yr. 1K, now emeritus] clawing way back to WN-A List; MR LT Titanium; HY Whateverist.
Posts: 12,458
wally11, welcome to FlyerTalk! The answer may depend on where you purchased your ticket (i.e., European Union or United States). Also, it could help if you share a few more details of what happened with the flight.
Nov 21, 2008 | 6:29 am
#4
Join Date: Jun 2004
Location: London, Ontario
Programs: RCI Diamond, Celebrity Elite, HAL**
Posts: 33
Check before you leave
I find it helpful to check on the internet for the actual carrier before I book a flight. http://matrix.itasoftware.com/cvg/dispatch is helpful.