If the room rate drops after you book?
#1
Original Poster
Join Date: Apr 2006
Programs: UA Premier Executive
Posts: 346
If the room rate drops after you book?
Let's say you book well in advance on the hotel's website or directly with the hotel. Does anyone ever check the rates just before you check in? If the rates have gone down, do you request the lower rate?
#3
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
Join Date: Oct 2001
Location: Los Angeles
Posts: 26,543
As this is not a Luxury Hotel Topic, I am moving it over to TravelBuzz. Please continue to follow there..
Thanks...
Obscure2k
Moderator
Luxury Hotels
Thanks...
Obscure2k
Moderator
Luxury Hotels
#4
Join Date: Jul 2001
Location: DTW
Programs: Dirt Status w/ All
Posts: 5,040
If it is a place with highly variable rates, yes. Las Vegas would be my prime example. I booked with the Flamingo once and then rebooked three or four times as the rates dropped. I always book a new reservation before canceling the old, just in case it does not go through.
I'm also checking daily to see if I can get a better deal for my trip to ANC Saturday.
If it is a business trip where we have pre-set rates I don't bother.
I'm also checking daily to see if I can get a better deal for my trip to ANC Saturday.
If it is a business trip where we have pre-set rates I don't bother.
#5
Join Date: Feb 2007
Location: Midwest
Programs: AA PLT AA 1MM
Posts: 727
I've had good luck with Intercontinental hotel chains just changing my existing reservations to the new rate. The agent often has to ask a supervisor for instructions, but they have never refused to do it.
#6
In Memoriam
Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
Posts: 31,801
Constantly, and have saved thousands of dollars over the years.
Hilton lets you do it on their website most of the time, just click to open the reservation, recheck the rates, if it's better click and you have the new rate. You can keep doing that until you check in.
If they won't change the rate for you, book a new room at the lower rate and cancel the old reservation. Make sure to do it in that order, don't cancel and try to book and find out in those seven seconds the rate sold out (done that).
Prepaid and other rates you can't cancel of course don't work so well for this.
But, yes, you should always check your hotel, air, and rental car rates.
There are threads in several of the hotel forums about rate drops.
Hilton lets you do it on their website most of the time, just click to open the reservation, recheck the rates, if it's better click and you have the new rate. You can keep doing that until you check in.
If they won't change the rate for you, book a new room at the lower rate and cancel the old reservation. Make sure to do it in that order, don't cancel and try to book and find out in those seven seconds the rate sold out (done that).
Prepaid and other rates you can't cancel of course don't work so well for this.
But, yes, you should always check your hotel, air, and rental car rates.
There are threads in several of the hotel forums about rate drops.
#8
FlyerTalk Evangelist
Join Date: Nov 1999
Programs: FB Silver going for Gold
Posts: 21,803
Better to make a new booking first then cancel the old one just in case the new rate isn't actually available.
This was discussed a few years back in the Hilton forum. I think some consensus was reached that it was better to make a brand new booking rather than rebook to avoid a possible hassle at checkin/checkout if the hotel doesn't see your new booking.
And air reservations
Hilton lets you do it on their website most of the time, just click to open the reservation, recheck the rates, if it's better click and you have the new rate. You can keep doing that until you check in.
Also note this applies to car rental reservations,
#9
Join Date: May 2002
Location: DTW
Programs: HH Diamond
Posts: 1,934
Wirelessly posted (My IV to the Net: BlackBerry7250/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)
Yes, when ever I do personal travel, hotel and rental car.
I sometimes do it for business travel.
Yes, when ever I do personal travel, hotel and rental car.
I sometimes do it for business travel.
#10
Join Date: Nov 2005
Programs: BA, DL, AA
Posts: 509
I always check if there is time between the booking at actual travel. I had an instance last month where I called to change the rate to a lower rate. They would not change it as it was a promotion for new bookings. I cancelled my booking on the phone as I was making a new booking on line. That was a 15% discount on a 10 night stay.
#11
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
You can, but be careful with this as most airfares purchased tend to be non-refundable since they are cheaper. Each airline has their own rules on how they will handle changing to a lower fare. Some will reimburse the difference in a credit voucher, some will charge a change fee, etc.
#12
FlyerTalk Evangelist
Join Date: Mar 2005
Programs: ua mm, aa plat, starriott LTPP, ihg plat, hh gold.
Posts: 13,017
i do...i just saved us about $100 all told on an upcoming five night trip to magical wichita. in addition, as the date got closer and i was sure we were going, i booked a prepaid, noncancellable room online and cancelled the more expensive cancellable rate. two days later, i noticed that for .10 more, aaa was offering free breakfast on the same room.
i called hyatt. first agent said 'sorry, can't help you.' i was pleasant, hung up, waited 10 minutes and called again (i haven't been on ft two years for nothing. ) second agent said 'i can't fix this, but my supervisor can.' voilá! the rate's still not cancellable, which doesn't matter, but it now includes a hyatt breakfast for 10 cents more. yay!
it's well worth checking hotel rates as your travel date approaches. as others have noted, be sure you book your new room first, then cancel the more expensive one.
i called hyatt. first agent said 'sorry, can't help you.' i was pleasant, hung up, waited 10 minutes and called again (i haven't been on ft two years for nothing. ) second agent said 'i can't fix this, but my supervisor can.' voilá! the rate's still not cancellable, which doesn't matter, but it now includes a hyatt breakfast for 10 cents more. yay!
it's well worth checking hotel rates as your travel date approaches. as others have noted, be sure you book your new room first, then cancel the more expensive one.
#13
Join Date: Oct 2002
Location: San Francisco, CA
Programs: UA Gold, Hilton Gold, Marriott Platinum
Posts: 453
Like tev9999, I have had no problems cancelling and rebooking hotel reservations with Las Vegas hotels in order to take advantage of a new, lower rate. It was quite amazing to see how the rates dropped over the course of 2-3 weeks.
#14
Join Date: Jun 2007
Location: SEA
Programs: AS-GoldMVP,Hilton, Hyatt, Hertz
Posts: 907
I just did it in Las Vegas.......had a room at $149.00 per night and called and they lower it to the current rate of $99.00.
I have also done it through Marriott when traveling to Australia. I booked at one rate and noticed that the rate went down and they rebooked me at the lower rate. They don't have problems doing it at all......
I have also done it through Marriott when traveling to Australia. I booked at one rate and noticed that the rate went down and they rebooked me at the lower rate. They don't have problems doing it at all......
#15
Join Date: Apr 2007
Location: Planet Earth
Programs: SPG, AA, B6. No longer "still CO to me" with account spent down. RIP CO.
Posts: 653
I was pleasantly surprised this weekend at a Sheraton in PA. Had booked with a AAA discount and the rate was ~109. When I checked in the agent said "Oh I see there's been a change in this rate" and I mentally prepared myself for an increase so I was thrilled when he said it was $99. That coupled with gorgeous weather and PA's low hotel/tourism tax made for a very nice stay--and triple points