Lost luggage options
Mar 17, 2005 | 7:48 pm
#1
Original Poster
Join Date: Mar 2005
Posts: 3
Lost luggage options
On a recent SAT-MUC, routed through CDG, AF lost my luggage. AF said I could spend 150 euros on clothes, but I only spent about half that. Four days after returning home, my luggage showed up, but of course it had been thoroughly gone through. They stole a nice dress shirt, a shaver, and a number of logoed business gifts. Now AF tells me that I can only be "considered" for reimbursement if I have the original receipts for everything that was stolen.
Anyone know what my options are?
They are neither forthcoming nor considerate, even though they managed to ruin my business trip.
Thanks!
Anyone know what my options are?
They are neither forthcoming nor considerate, even though they managed to ruin my business trip.Thanks!
Mar 17, 2005 | 11:56 pm
#4
Join Date: Aug 2001
Programs: AA Plat & LTG; QF LTG
Posts: 9,837
Originally Posted by 12c
Not quite sure what travel insurance has to do with my question. The point is that AF wants original receipts in order to cover stolen items. Who keeps those for everything you might ever put in your luggage??