a twisted baggage problem
#1
Original Poster
Join Date: Feb 2000
Location: Chicago
Programs: UA 1K, AA Gold
Posts: 3,640
a twisted baggage problem
Today I flew on an AA coded ticket SEA-SJC-DFW-PHL, with SEA-SJC on AS metal. My bag didn't make it to PHL. (side note - I bumped in SJC to SJC-ORD-PHL, but I think that didn't impact anything as it arrived later)
There have been several more inbound flights to PHL, but no sign of my bag.
It gets messy because tomorrow I am leaving on US to fly to STT. AA mentioned they will send my bag to US so US can send it to STT - this is a bit messy because I'll need hotel delivery in STT and I don't think US will be delivering a bag that AA/AS lost.
So question - should I ask AA to just fly it to STT themselves and deliver it to me?
Finally, when am I due compensation? I can make do for a day or 2 in STT with cheap souvenier wear, but I don't really want to buy a wardrobe there.
Let me know any tips on how to handle this - I'm wondering where the bag ended up!
There have been several more inbound flights to PHL, but no sign of my bag.
It gets messy because tomorrow I am leaving on US to fly to STT. AA mentioned they will send my bag to US so US can send it to STT - this is a bit messy because I'll need hotel delivery in STT and I don't think US will be delivering a bag that AA/AS lost.
So question - should I ask AA to just fly it to STT themselves and deliver it to me?
Finally, when am I due compensation? I can make do for a day or 2 in STT with cheap souvenier wear, but I don't really want to buy a wardrobe there.
Let me know any tips on how to handle this - I'm wondering where the bag ended up!
#2
Join Date: May 2002
Location: SAT
Posts: 371
Originally Posted by das
. . . . It gets messy because tomorrow I am leaving on US to fly to STT. AA mentioned they will send my bag to US so US can send it to STT - this is a bit messy because I'll need hotel delivery in STT and I don't think US will be delivering a bag that AA/AS lost.
So question - should I ask AA to just fly it to STT themselves and deliver it to me?
. . . .
Let me know any tips on how to handle this - I'm wondering where the bag ended up!
So question - should I ask AA to just fly it to STT themselves and deliver it to me?
. . . .
Let me know any tips on how to handle this - I'm wondering where the bag ended up!
i had a very similar event happen years ago. when i arrived in STT i checked with the baggage people there immediately, and every day for 2 or 3 days. the baggage people in STT were communicating by TTY to miami [my departure point] each time i made a request looking for the bag. finally, the bag was there.
if you go this way, check daily in STT and be polite -- us will be doing you a favor, and it could easily take a couple of days.
as far as compensation, someone else needs to answer that. enjoy STT.

