question: appropriate compensation 24 hour delay?
Aug 13, 2002 | 2:07 pm
#1
Original Poster
Join Date: Mar 2001
Location: New York, NY
Posts: 191
question: appropriate compensation 24 hour delay?
sorry, but I thought I read something about this once before, but all my searching is not paying off... what is appropriate compensation for a trans Pacific flight being delayed 24 hours due to mechanical problems? assume the airline is already offering a hotel room, meal vouchers, and standard "delayed passenger" kit, i.e. phone card, drink voucher, coupons...
Aug 17, 2002 | 2:45 pm
#2
Join Date: May 2000
Location: Sweden
Posts: 5,645
This did happen to me last year.
They did provide hotel rooms and meal coupons in YYC and LHR. The flight did arrive at LHR so late so I missed my connecting flight to Sweden.
First AC gave 15.000 aeroplan miles to everyone and I got another 15.000 miles after a long letter to customer solutions in YYC.
They did provide hotel rooms and meal coupons in YYC and LHR. The flight did arrive at LHR so late so I missed my connecting flight to Sweden.
First AC gave 15.000 aeroplan miles to everyone and I got another 15.000 miles after a long letter to customer solutions in YYC.