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-   -   question: appropriate compensation 24 hour delay? (https://www.flyertalk.com/forum/travelbuzz/293115-question-appropriate-compensation-24-hour-delay.html)

straight-flava Aug 13, 2002 2:07 pm

question: appropriate compensation 24 hour delay?
 
sorry, but I thought I read something about this once before, but all my searching is not paying off... what is appropriate compensation for a trans Pacific flight being delayed 24 hours due to mechanical problems? assume the airline is already offering a hotel room, meal vouchers, and standard "delayed passenger" kit, i.e. phone card, drink voucher, coupons...

kempis Aug 17, 2002 2:45 pm

This did happen to me last year.

They did provide hotel rooms and meal coupons in YYC and LHR. The flight did arrive at LHR so late so I missed my connecting flight to Sweden.

First AC gave 15.000 aeroplan miles to everyone and I got another 15.000 miles after a long letter to customer solutions in YYC.


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