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Old Feb 12, 2001 | 5:46 am
  #1  
Original Poster
 
Join Date: Jul 1999
Location: montreal
Posts: 42
ITN

good morning!

For the last 24 hours, I looked in and Itn gives me this message:

Your Session Has Expired
(Message # ERR NO: ENG-AM-107 )

"Every time you access this site, you are assigned a unique and encrypted session ID that expires after a set period of time. If you bookmark a page on the site and then return to it later, your session ID will not be recognized as valid.

If you wish to bookmark this site, please bookmark the Home page before you login."

Does anyone know what is wrong & how to correct the problem?



mad090909 is offline  
Old Feb 12, 2001 | 6:35 am
  #2  
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25 Years on Site
 
Join Date: Mar 2000
Location: Napa Valley, IAH, SAN, and SMF.
Programs: UA Premier 1K
Posts: 206
It's happening to me too. I emailed ITN to ask what the problem is. Hopefully they're aware of it now. I need to check some flights today!
Alex is offline  
Old Feb 12, 2001 | 8:58 am
  #3  
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Join Date: Jul 1999
Location: montreal
Posts: 42
As of 11am EST, I still get the above error message.

Alex- Did you get an e-mail from ITN?
mad090909 is offline  
Old Feb 12, 2001 | 9:07 am
  #4  
DOC 2 BE
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Posts: n/a
I do not know what ITN is, but I have been getting that message when I try to buy tix from United's website.
 
Old Feb 12, 2001 | 9:58 am
  #5  
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All eyes on you!
 
Join Date: Feb 2000
Location: Pittsburgh
Programs: Whoever Has the Best Bonus
Posts: 5,242
I belive United uses ITN .. and I get the same error when I try to login... you'd think a big travel agency could fix a problem in under 24 hours that is not letting any of their customers login.
pitflyer is offline  
Old Feb 12, 2001 | 10:17 am
  #6  
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40 Countries Visited
 
Join Date: Oct 1999
Location: Southwest Desert, under a rock, watch out! ~~~~~~~~~~~~~~~~<" You can get there, but it's gonna cost you!
Programs: Previously NonePass, now UA 1K (*Enhanced*)
Posts: 4,248
I haven't had any problems with ITN today. If you book mark a page AFTER logging-in the link will only be good for a couple of days, try deleting the book mark, go through the log-in process, then you can bookmark the page for use again, until the session expires.
snake is offline  
Old Feb 12, 2001 | 2:49 pm
  #7  
All eyes on you!
25 Years on Site
 
Join Date: Mar 2000
Location: Napa Valley, IAH, SAN, and SMF.
Programs: UA Premier 1K
Posts: 206
Nope, never got a response from them, but the site is working okay again. Must have been a glitch. It sure pointed out how much I rely on the site!
Alex is offline  


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