Advice On Lost Baggage
Jun 7, 2000 | 7:51 am
#1
Original Poster
Join Date: Mar 2000
Location: Hebron ME USA - MHT, BOS, PVD, PWM
Posts: 152
Advice On Lost Baggage
I flew US last week, and they lost my bag. I still have not received it. They told me it would be delivered to my home. At this point I just want my belongings back.
My question - How should I have handled this matter when I found out my baggage was missing? What should I have asked for in compensation, and how? I ended up having to buy new toiletries and clothing for my overnight stay. Should US have paid for these? I have no status (yet) on US, so I figured they wouldn't give me the time of day.
I guess my bottom line question is: How do I ask for what I should have received in compensation for their mistake?
Jun 7, 2000 | 8:02 am
#2
Join Date: Jun 2000
Location: Memphis, TN-SPG Platinum, HY Diamond, HH Gold, NW Platinum, AA Platinum, AVIS Preferred Select.
Posts: 445
U should have filed a claim at the airport which I am sue u did. Since it has been a week, I would call US baggage line and tell them and they will assist u for sure. When it comes to lost luggage, I don't think they would really look at status so u are on equal foot here 
good luck!
good luck!