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-   -   Advice On Lost Baggage (https://www.flyertalk.com/forum/travelbuzz/286939-advice-lost-baggage.html)

Papollo Jun 7, 2000 7:51 am

Advice On Lost Baggage
 
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I flew US last week, and they lost my bag. I still have not received it. They told me it would be delivered to my home. At this point I just want my belongings back.

My question - How should I have handled this matter when I found out my baggage was missing? What should I have asked for in compensation, and how? I ended up having to buy new toiletries and clothing for my overnight stay. Should US have paid for these? I have no status (yet) on US, so I figured they wouldn't give me the time of day.

I guess my bottom line question is: How do I ask for what I should have received in compensation for their mistake?

NW,CO,TW only Jun 7, 2000 8:02 am

U should have filed a claim at the airport which I am sue u did. Since it has been a week, I would call US baggage line and tell them and they will assist u for sure. When it comes to lost luggage, I don't think they would really look at status so u are on equal foot here http://www.flyertalk.com/forum/smile.gif good luck!


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