Double booking
Jun 25, 1999 | 6:57 pm
#1
Original Poster
Company Representative - Air Canada
Join Date: May 1999
Location: Canada
Posts: 24,224
Double booking
I want to know is this allowed? I am currently staying in a hotel in Vancouver. However, I am planning to go away during the weekend for 2 nights. If I stay at the same hotel chain at another city, will this be a problem. They are both a starwood hotel. I don't want to check out of the hotel in Vancouver.
Regards,
Empress
Regards,
Empress
Jun 26, 1999 | 12:42 am
#6
Original Member
Join Date: May 1998
Location: Kirkland, WA
Posts: 6,932
Usually there will be no charge. If you have a Westin "Good Buy" rate (14 day advance purchase) they say they will charge you $50. In any case it will be less than two nights rent on the room!
QuietLion
QuietLion
Jun 26, 1999 | 1:24 am
#7
Original Poster
Company Representative - Air Canada
Join Date: May 1999
Location: Canada
Posts: 24,224
Believe it or not, I just went downstair in person to talk to front desk. Told them I won't be in for weekend, possible for me to check out and check in again. They said I could keep stuff in room and they wouldn't charge me for 2 days since they are not anywhere close to fully booked.
I guess sometimes good things happen when you least expected it.
Regards,
Empress
I guess sometimes good things happen when you least expected it.
Regards,
Empress
Jun 28, 1999 | 5:38 am
#8
Suspended
Join Date: Mar 1999
Location: Half the World & More and then some.
Programs: BA, SQ, AA, QF, CX, VS
Posts: 1,202
Other hotels should take this example of Customer Service and learn from it. Park Hyatt in Sydney charged me 70% of the normal room rate when I went to Canberra for the weekend just so I could leave me things in the room - and that was after negotiation! However, I got my Hyatt points from Sydney and Canberra though !
Which hotel are you staying at, Empress?
[This message has been edited by Celestar340 (edited 06-28-1999).]
Which hotel are you staying at, Empress?
[This message has been edited by Celestar340 (edited 06-28-1999).]
Jun 28, 1999 | 6:24 am
#9
Original Member
Join Date: May 1998
Location: Hong Kong soon to be London
Posts: 208
I live in the Mandarin Oriental Hotel here in Hong Kong but travel extensively. If I am gone for more than a night, I simply go to the front desk and let them know I am leaving. The staff hangs all my clothes in the laundry and packs up and stores everything in my room. They don't charge while I am gone. Now that is service!
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Cheers,
Hong Kong Flyer
Soon to be London Flyer
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Cheers,
Hong Kong Flyer
Soon to be London Flyer
Jun 28, 1999 | 12:50 pm
#11
Original Member
Join Date: May 1998
Location: CH-3823 Wengen Switzerland
Programs: miles&more, MileagePlus
Posts: 27,043
two streets upward "inland", just above your hotel, (one ave before Robson), is a really first class french Restaurant (for lunch very reasonable prices too) Le Gavroche (for desert have Lilly's cake, still made by a now over 80 years old lady living upstairs).
Jun 28, 1999 | 1:40 pm
#12
A FlyerTalk Posting Legend
Join Date: May 1999
Posts: 46,817
Rudi, Yes! Are they not however, using the same name of the famed LaGavroch in Mayfair, London, formerly the only three star rated Michelin restarant in all of England? No connection, right?
Empress- Good going, but can't faigure out why you would have WANTED to pay for the weekend (just the points?) anyway. Must be quite a nice hotel! I've never stayed there, but usually stay at the Hyatt.
Celestar340- Sounds like they just rebooked you for the weekend rate after negotiation. Would have thought they'd do better at a Park Hyatt. Incidentally, do you know what the call the former Hyatt Kingsgate at Kings Cross, since Hyatt dropped them?
Empress- Good going, but can't faigure out why you would have WANTED to pay for the weekend (just the points?) anyway. Must be quite a nice hotel! I've never stayed there, but usually stay at the Hyatt.
Celestar340- Sounds like they just rebooked you for the weekend rate after negotiation. Would have thought they'd do better at a Park Hyatt. Incidentally, do you know what the call the former Hyatt Kingsgate at Kings Cross, since Hyatt dropped them?
Jun 28, 1999 | 6:19 pm
#13
Original Member
Join Date: May 1998
Location: CH-3823 Wengen Switzerland
Programs: miles&more, MileagePlus
Posts: 27,043
no - no connection with the Roux brothers who run the Gavroche in London (near Hyde Park) and the Waterside Inn (still Michelin ***), about 20 minutes by taxi from Heathrow.
When I was at the Gavroche in London with Gisela (15 years ago?) she wanted to take a foto, but the chef de service stopped her and explained later, that some other people (in company with whom? guess?) would prefer not to be intimidated ...
When I was at the Gavroche in London with Gisela (15 years ago?) she wanted to take a foto, but the chef de service stopped her and explained later, that some other people (in company with whom? guess?) would prefer not to be intimidated ...
Jun 28, 1999 | 8:02 pm
#14
Join Date: Apr 1999
Location: Chch, New Zealand
Posts: 40
doc - I think the Hyatt Kingsgate, the one they dropped is now the Millenium in sydney which should have a link from www.cdlhotels.co.nz
QF and NZ, give points for stays there, but not sure who else.
Mark
QF and NZ, give points for stays there, but not sure who else.
Mark
Jun 30, 1999 | 1:05 pm
#15
Original Member
Join Date: May 1998
Posts: 111
Surely it is only fair that a hotel would charge you for occupying a room (even if it is only your luggage) that they can then no longer sell that night - especially if they are close to being fully booked?
You could have just packed your belongings and left everything at the bell stand - for free. (Or I am sure that the butler at the Park Hyatt would have taken care of that for you if you would have asked)
You could have just packed your belongings and left everything at the bell stand - for free. (Or I am sure that the butler at the Park Hyatt would have taken care of that for you if you would have asked)