hotelsonline.com
Feb 16, 2002 | 3:02 pm
#1
Original Poster
Original Member
Join Date: May 1998
Location: PDX
Programs: TSA Refusenik charter member
Posts: 16,126
hotelsonline.com
(Moved from FT Community)
BishopMark
Posts: 41
From: St Augustine
Registered: Jun 2001
posted 02-15-2002 09:45 AM
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Just curious, I know we all use whatever means possible to secure affordable and consistent travel plans. I have used HotelsOnline many times to get a cheap hotel room. This past week I booked a Hilton stay with them. Later I decided that my reservation through my airline site was satisfactory and went back to cancel the reservation. I couldn't find the hotel listed anymore. Then today, I went again to the site, but I couldn't find it, link missing or not available. I called Hilton to make sure I had only 1 reservation, because I had not been able to cancel the other one. They only showed on reservation record. Just curious if anybody is aware of HotelsOnline status?
Thanks
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Keep the faith!
BishopMark
Posts: 41
From: St Augustine
Registered: Jun 2001
posted 02-15-2002 09:45 AM
--------------------------------------------------------------------------------
Just curious, I know we all use whatever means possible to secure affordable and consistent travel plans. I have used HotelsOnline many times to get a cheap hotel room. This past week I booked a Hilton stay with them. Later I decided that my reservation through my airline site was satisfactory and went back to cancel the reservation. I couldn't find the hotel listed anymore. Then today, I went again to the site, but I couldn't find it, link missing or not available. I called Hilton to make sure I had only 1 reservation, because I had not been able to cancel the other one. They only showed on reservation record. Just curious if anybody is aware of HotelsOnline status?
Thanks
------------------
Keep the faith!
Feb 16, 2002 | 4:34 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB lifetime Gold, BW Diam Sel
Posts: 17,819
If I understand correctly, you made duplicate reservations -- same hotel, same dates -- through two different websites, one of which was hotelsonline.com.
Perhaps the duplication was noticed by the hotel and one of the reservations was deleted by them as an error?
Kathy
Perhaps the duplication was noticed by the hotel and one of the reservations was deleted by them as an error?
Kathy