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The Definitive Discussion of Emotional Support Animals on Airlines

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Old Dec 21, 2015, 9:01 pm
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THIS THREAD IS NOW ARCHIVED. PLEASE CONTINUE THE DISCUSSION HERE: https://www.flyertalk.com/forum/travelbuzz/2032204-support-animals-cabin-2021-onwards.html


Service and Support Animals (Updated)


Wednesday, December 2, 2020WASHINGTON – The U.S. Department of Transportation today announced that it is revising its Air Carrier Access Act (ACAA) regulation on the transportation of service animals by air to ensure a safe and accessible air transportation system. The final rule on Traveling by Air with Service Animals can be found HERE.

The Department received more than 15,000 comments on the notice of proposed rulemaking. The final rule announced today addresses concerns raised by individuals with disabilities, airlines, flight attendants, airports, other aviation transportation stakeholders, and other members of the public, regarding service animals on aircraft.

The final rule:
  • Defines a service animal as a dog that is individually trained to do work or perform tasks for the benefit of a person with a disability;
  • No longer considers an emotional support animal to be a service animal;
  • Requires airlines to treat psychiatric service animals the same as other service animals;
  • Allows airlines to require forms developed by DOT attesting to a service animal’s health, behavior and training, and if taking a long flight attesting that the service animal can either not relieve itself, or can relieve itself in a sanitary manner;
  • Allows airlines to require individuals traveling with a service animal to provide the DOT service animal form(s) up to 48 hours in advance of the date of travel if the passenger’s reservation was made prior to that time;
  • Prohibits airlines from requiring passengers with a disability who are traveling with a service animal to physically check-in at the airport instead of using the online check-in process;
  • Allows airlines to require a person with a disability seeking to travel with a service animal to provide the DOT service animal form(s) at the passenger’s departure gate on the date of travel;
  • Allows airlines to limit the number of service animals traveling with a single passenger with a disability to two service animals;
  • Allows airlines to require a service animal to fit within its handler’s foot space on the aircraft;
  • Allows airlines to require that service animals be harnessed, leashed, or tethered at all times in the airport and on the aircraft;
  • Continues to allow airlines to refuse transportation to service animals that exhibit aggressive behavior and that pose a direct threat to the health or safety of others; and
  • Continues to prohibit airlines from refusing to transport a service animal solely based on breed.
The final rule will be effective 30 days after date of publication in the Federal Register.
Previous rule:

The main requirements of Part 382 regarding service animals are:

• Carriers shall permit dogs and other service animals used by persons with disabilities to accompany the persons on a flight. See section 382.55(a)(1–2).—Carriers shall accept as evidence that an animal is a service animal identifiers such as identification cards, other written documentation, presence of harnesses, tags or the credible verbal assurances of a qualified individual with a disability using the animal.
—Carriers shall permit a service animal to accompany a qualified individual with a disability in any seat in which the person sits, unless the animal obstructs an aisle or other area that must remain unobstructed in order to facilitate an emergency evacuation or to comply with FAA regulations.

• If a service animal cannot be accommodated at the seat location of the qualified individual with a disability whom the animal is accompanying, the carrier shall offer the passenger the opportunity to move with the animal to a seat location in the same class of service, if present on the aircraft, where the animal can be accommodated, as an alternative to requiring that the animal travel in the cargo hold (see section 382.37(c)).

• Carriers shall not impose charges for providing facilities, equipment, or services that are required by this part to be provided to qualified individuals with a disability (see section 382.57).



To determine whether an animal is a service animal and should be allowed to accompany its user in the cabin, airline personnel should:

1. Establish whether the animal is a pet or a service animal, and whether the passenger is a qualified individual with a disability; and then
2. Determine if the service animal presents either
• a ‘‘direct threat to the health or safety of others,’’ or
• a significant threat of disruption to the airline service in the cabin (i.e. a ‘‘fundamental alteration’’ to passenger service). See 382.7(c).

full text can be found: here.



United policy on Emotional Support Animals: https://hub.united.com/united-emotio...530539164.html

Delta policy on Emotional Support Animals: https://www.delta.com/content/www/en...e-animals.html

American Airlines policy on Emotional Support Animals: https://www.aa.com/i18n/travel-info/...ce-animals.jsp

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The Definitive Discussion of Emotional Support Animals on Airlines

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Old Jan 24, 2020, 11:57 am
  #556  
 
Join Date: Dec 2019
Posts: 237
Originally Posted by NoStressHere
Yes, I have varied health and emotional issues that are only solved when I bring my mistress with me.
Originally Posted by fotographer
why has it taken so long to get this done....
for the real cases... I am all in.. its all the other nonsense that just drives me crazy....
and I thought bringing along my wife (for free of course), counted as emotional support
I was wondering when people would start to try to bring their kids in for free by claiming they are for emotional support.
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Old Jan 24, 2020, 11:58 am
  #557  
 
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Originally Posted by teddybear99
OK, I will ask again, is the issue you all have is the animal being in the cabin, or that the passengers are not paying to have the animal on board with them in the cabin. My dog is small enough to travel in the cabin and I don't game the system by claiming he is an ESA. I pay the fee required by the airline, (once $900 RT) and he is behaved, stays in his carrier and pretty much sleeps the entire trip. He can hold his potty for close to eight hours with out any issue and at times at home lasts close to ten hours. However, he is getting older at close to twelve years in May and he is starting to have accidents, so I don't plan on bringing him on any more trips.
Disclosure: Personally, I don't think pets belong in plane cabins, in restaurants, in grocery stores, or in retail outlets, and I grew up when they weren't allowed and society seemed to manage just fine and pet lovers seemed to manage just fine. For planes, I don't want pets in the cabin, but I was fine in the olden days when the pets had to stay in a carrier, under the seat, sized appropriately for same (and I found in those days that pet owners were polite and not entitled and didn't try to bring giant dogs on board or expect me to care about/deal with their pet)... because that was the rule and the contained pet limited my allergies and any possible contact with the animal. And it was not every flight.

For actual service animals, I deal with whatever whether it is the animal making some contact, sniffling for the flight, whatever because that is the greater good -- a true service animal is needed for that person to live a full life, so the least I can do is suffer a bit for it (my allergies are not life threatening). I even once voluntarily swapped my aisle for a bad middle seat due to my allergies acting up, but that was for a blind person with an actual service animal (and he, btw, was extremely apologetic and gracious about it). The societal balance weighed in his favor. I don't feel the same way about pets.

And I certainly am more bothered by the entitled attitude that it is ok to break the rules for a pet or lie about medical need or inconvenience other passengers just to go on vacation with Fido and save the fee.
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Old Jan 24, 2020, 12:11 pm
  #558  
 
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Originally Posted by teddybear99
OK, I will ask again, is the issue you all have is the animal being in the cabin, or that the passengers are not paying to have the animal on board with them in the cabin. My dog is small enough to travel in the cabin and I don't game the system by claiming he is an ESA. I pay the fee required by the airline, (once $900 RT) and he is behaved, stays in his carrier and pretty much sleeps the entire trip. He can hold his potty for close to eight hours with out any issue and at times at home lasts close to ten hours. However, he is getting older at close to twelve years in May and he is starting to have accidents, so I don't plan on bringing him on any more trips.
My concerns are with untrained ESAs. Pets in carriers are fine. You sound like a responsible pet parent who recognizes your dog’s limits and ensures both he and those around you are comfortable. My concerns are with animals that snap at others, relieve themselves outside their carrier or a designated relief station, or run loose in the cabin (or very long leashes). Or are too large to fit under or within their seat and overflow into my space.
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Old Jan 24, 2020, 2:13 pm
  #559  
 
Join Date: Jun 2013
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Why not add a surcharge to ESAs? Why not limit the size and weight?
Certain pets (small dog/cat) should be allowed in J just like they are allowed in Y.
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Old Jan 24, 2020, 2:36 pm
  #560  
 
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Originally Posted by QtownDave
Hope this is the right place to post this.

The U.S. Department of Transportation Wednesday released a proposed rule that would let airlines ban most "emotional support" animals in airplane cabins and board only specially trained service dogs to assist people with disabilities.

Directed as part of the FAA Reauthorization Act of 2018, the draft rule would replace one that requires airlines to allow the boarding of sometimes unusual creatures to provide emotional support for a passenger.

Cats, rats, capuchin monkeys and any animal other than a dog would not qualify as a service animal under the rule, which would limit the number of service animals a passenger can bring to two.

The rule makes clear that while emotional support animals are on the outs, psychiatric service animals would be considered service animals, as long as they had the same training and treatment as other service animals.

Airlines would also be allowed to require passengers traveling with service dogs to fill out Department of Transportation forms attesting to the service animal’s good behavior, certify its good health, and, if the flight is particularly long, assure that the animal can either control its bladder or relieve itself in a sanitary manner.

Emotional support animals could be banned from planes under DOT rule
I am all for rights and respect for all kinds of people, but when / where is that line for people to respect others. I have seen and actually know a few people who have their loving pets become "emotional" support, sorry the are a pet. I have pets and love them to and they make me feel good, is that emotional support? Still would never dream of bring my cat or pit bull/lab 90lb dog on.

Dogs that help the blind or the deaf here, that is it, others should fly in the cargo hold.
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Old Jan 24, 2020, 2:38 pm
  #561  
 
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Originally Posted by chipmaster
I am all for rights and respect for all kinds of people, but when / where is that line for people to respect others. I have seen and actually know a few people who have their loving pets become "emotional" support, sorry the are a pet. I have pets and love them to and they make me feel good, is that emotional support? Still would never dream of bring my cat or pit bull/lab 90lb dog on.

Dogs that help the blind or the deaf here, that is it, others should fly in the cargo hold.
No, others should stay home.
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Old Jan 24, 2020, 3:49 pm
  #562  
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Originally Posted by chipmaster
Dogs that help the blind or the deaf here, that is it, others should fly in the cargo hold.
Thanks to the selfish abusers I too am almost getting to that point although I'm not sure deaf people need a dog. I know that there are some other valid conditions that require them such as epilepsy so I won't go to the total extreme.
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Old Jan 24, 2020, 4:37 pm
  #563  
 
Join Date: Mar 2011
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Originally Posted by A318neo
DOT is not banning ESA. What the DOT proposes is to not give special treatment to ESA.
While the DOT technically would not be banning emotional support animals, the rule change would allow airlines to ban them, which would have the same effect.
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Old Jan 24, 2020, 4:51 pm
  #564  
 
Join Date: May 2005
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Originally Posted by abaheti
For actual service animals, I deal with whatever whether it is the animal making some contact, sniffling for the flight, whatever because that is the greater good -- a true service animal is needed for that person to live a full life, so the least I can do is suffer a bit for it (my allergies are not life threatening). I even once voluntarily swapped my aisle for a bad middle seat due to my allergies acting up, but that was for a blind person with an actual service animal (and he, btw, was extremely apologetic and gracious about it). The societal balance weighed in his favor. I don't feel the same way about pets.
There was a blind guy on my trans-con flight last week with a real service dog and people were going out of their way to try and help him. People were offering to put away his small backpack and help him open up food items. It was gratifying to see.

He was so nice and apologetic for his seeing eye Labrador taking up space in the bulkhead, but not a single person minded because it was a legitimate service animal who was helping this guy live a better life.

It's the fake ESAs that everyone opposes.
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Old Jan 24, 2020, 5:22 pm
  #565  
 
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Originally Posted by QtownDave
Thanks to the selfish abusers I too am almost getting to that point although I'm not sure deaf people need a dog. I know that there are some other valid conditions that require them such as epilepsy so I won't go to the total extreme.
I'd like to know more about this thought.

Why would deaf people be excluded from assistance?

I don't know what services are available, though I should probably look into it. I have a medium-to-severe hearing loss, and I manage with hearing aids. One of the side effects of that combination is that what I *am* able to hear is almost completely non-directional. I have no idea what direction the sound of a baby crying, or a siren, or the beep-beep horn of the carts in US airports might be coming from. When I remove my hearing aids at night, I am unable to hear my home's smoke or burglar alarms. I have a special alarm clock that shakes my bed instead of making noise. If a dog were able to help with those things, it would be a marked improvement in my quality of life.

Obviously a dog wouldn't be much help for those things on a plane, but a plane is just a tool that I use to get from one place to another - and I would benefit on both ends.

Do you feel that deaf people are inferior? Or less worthy of assistance?
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Old Jan 24, 2020, 5:32 pm
  #566  
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Originally Posted by Qwkynuf
I'd like to know more about this thought.

Why would deaf people be excluded from assistance?

I don't know what services are available, though I should probably look into it. I have a medium-to-severe hearing loss, and I manage with hearing aids. One of the side effects of that combination is that what I *am* able to hear is almost completely non-directional. I have no idea what direction the sound of a baby crying, or a siren, or the beep-beep horn of the carts in US airports might be coming from. When I remove my hearing aids at night, I am unable to hear my home's smoke or burglar alarms. I have a special alarm clock that shakes my bed instead of making noise. If a dog were able to help with those things, it would be a marked improvement in my quality of life.

Obviously a dog wouldn't be much help for those things on a plane, but a plane is just a tool that I use to get from one place to another - and I would benefit on both ends.

Do you feel that deaf people are inferior? Or less worthy of assistance?


What I said was " I'm not sure deaf people need a dog" meaning that blind people obviously do but I wasn't sure about deaf people. We have completely deaf people in our family and they don't have dogs. {deleted}

Last edited by StartinSanDiego; Jan 24, 2020 at 7:04 pm Reason: overly personal
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Old Jan 24, 2020, 5:42 pm
  #567  
 
Join Date: Mar 2016
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Originally Posted by QtownDave
What I said was " I'm not sure deaf people need a dog" meaning that blind people obviously do but I wasn't sure about deaf people. We have completely deaf people in our family and they don't have dogs. [removed].
Nobody needs a dog, so I suppose that your statement is correct. But in context what you appear to be saying is that you don't see how a deaf person would benefit from a dog. And that's fine. But I would bet a lot of money that if you asked the question of those completely deaf people in your family, they would likely have very a different answer.

https://www.cci.org/assistance-dogs/...ring-dogs.html

Last edited by StartinSanDiego; Jan 24, 2020 at 7:05 pm Reason: aligned portion of edited quote
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Old Jan 24, 2020, 5:50 pm
  #568  
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Originally Posted by Qwkynuf
Nobody needs a dog, so I suppose that your statement is correct. But in context what you appear to be saying is that you don't see how a deaf person would benefit from a dog. And that's fine. But I would bet a lot of money that if you asked the question of those completely deaf people in your family, they would likely have very a different answer.

https://www.cci.org/assistance-dogs/...ring-dogs.html
Blind people I would think need dogs. Those in my family rely on visual clues for things like doorbells, alarms, timers, etc. and even a bed shaking thingy for the smoke detector.
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Old Jan 24, 2020, 5:52 pm
  #569  
 
Join Date: Mar 2016
Posts: 1,884
Originally Posted by QtownDave
Blind people I would think need dogs. Those in my family rely on visual clues for things like doorbells, alarms, timers, etc. and even a bed shaking thingy for the smoke detector.
I think that what the world needs is more experts like you, who can tell handicapped people what they need.
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Old Jan 24, 2020, 8:00 pm
  #570  
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Originally Posted by justsawaufo
Why not add a surcharge to ESAs? Why not limit the size and weight?
Certain pets (small dog/cat) should be allowed in J just like they are allowed in Y.
That's what anything other than a service dog becomes, just a pet. The carrier is free to transport the pet or not and to charge whatever it charges to do so.

There is no prohibition in the NPRM on transporting ESA's, there is simply no requirement that carriers do so.
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