HUACA Same Agent
May 4, 2014 | 2:02 pm
#3
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
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Agreed. They may have just one person answering phones. Who was it.
Originally Posted by MSPeconomist
Hang up fast? Wait a bit and call again?
May 4, 2014 | 3:49 pm
#4
Original Poster
Join Date: Jan 2014
Location: SFO
Programs: TK*G, AT OWE, IHG Diamond
Posts: 2,331
UA Honolulu Center. I thought they would have a lot of people.
May 5, 2014 | 12:25 am
#5
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, Hertz PC, Marriott Lifetime Plat, CO, 7H, BA, 8E
Posts: 44,292
May 6, 2014 | 1:58 pm
#8
Join Date: Aug 2011
Location: MSP
Posts: 203
I had it happen once too when I did the immediate hang up and call again. Luckily, the agent had a very distinctive voice and I was able to do the quick hang up before he even finished his greeting. I waited about an hour to try again, with much better success.
May 6, 2014 | 4:35 pm
#9
Senior Moderator
Join Date: Oct 2001
Location: San Francisco, CA
Programs: UA Plat/2MM [23-yr. 1K, now emeritus] clawing way back to WN-A List; MR LT Titanium; HY Whateverist.
Posts: 12,458
Most FT members active in the UA forum praise the agents in the Honolulu call center as the best in the company. Wonder if the OP had a less than excellent experience with one.
