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-   -   HUACA Same Agent (https://www.flyertalk.com/forum/travelbuzz/1574210-huaca-same-agent.html)

1353513636 May 3, 2014 11:40 pm

HUACA Same Agent
 
What do you guys usually do when you HUACA and get the same agent answering the second time? I got that again and it was super awkward.

MSPeconomist May 3, 2014 11:44 pm

Hang up fast? Wait a bit and call again?

beckoa May 4, 2014 2:02 pm

Wirelessly posted (beckoa's BB: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.694 Mobile Safari/534.11+)


Originally Posted by MSPeconomist
Hang up fast? Wait a bit and call again?

Agreed. They may have just one person answering phones. Who was it.

1353513636 May 4, 2014 3:49 pm


Originally Posted by beckoa (Post 22808982)
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.694 Mobile Safari/534.11+)



Agreed. They may have just one person answering phones. Who was it.

UA Honolulu Center. I thought they would have a lot of people.

beckoa May 5, 2014 12:25 am


Originally Posted by 1353513636 (Post 22809476)
UA Honolulu Center. I thought they would have a lot of people.

Guess not...at least that time of day.

UA Fan May 6, 2014 12:42 pm

Has happened to me on a few occasions. Quite embarrassing.

aBroadAbroad May 6, 2014 1:00 pm


I'm thinking this might get a bit more visibility/traction in Travel Buzz than Info Desk, so here you are...

Have fun!

~Moderator, Information Desk


MSP-MN May 6, 2014 1:58 pm

I had it happen once too when I did the immediate hang up and call again. Luckily, the agent had a very distinctive voice and I was able to do the quick hang up before he even finished his greeting. I waited about an hour to try again, with much better success.

Ocn Vw 1K May 6, 2014 4:35 pm

Most FT members active in the UA forum praise the agents in the Honolulu call center as the best in the company. Wonder if the OP had a less than excellent experience with one.

zebranz May 6, 2014 4:49 pm

Buy a lottery ticket!

Wiirachay May 7, 2014 10:55 am

Then do another HUACA. Problem solved. :)


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