SFO Immigration Shut Down For IT Problems
#31
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Join Date: May 2011
Location: SFO
Programs: UA 1K
Posts: 1,961
You might argue that the need to give extra scrutiny to those latter people could be waived when the computer systems go down, without much impact. See how far that argument gets you with bureaucrats who will be blamed in the event of a security problem, but are unaccountable for mere delays.
The other role for advance passenger information is that sometimes there could be a passenger of such interest that they are not denied passage but an individualized response is prepared for that passenger when they arrive. I don't know how often that happens but I would guess it's not zero.
But the best way, again, to understand these systems is that they proliferate because the people deploying them have not much incentive to increase the convenience to passengers (particularly noncitizens/nonresidents). Take money out of their budget every time there's a delay, and you'd see very different results.
#33
Moderator: Coupon Connection & S.P.A.M




Join Date: May 2000
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#34
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Join Date: May 2011
Location: SFO
Programs: UA 1K
Posts: 1,961
I live there, and the one thing I can say for it is that getting to SFO itself is super easy. I can do it in less than 10 minutes, every time. Of course, if you're coming from Marin or the East Bay or San Jose then you're looking at a lot more congestion.
#36
Join Date: Nov 2013
Location: United States
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