SFO Immigration Shut Down For IT Problems
Mar 29, 2014 | 8:09 pm
#16
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Mar 29, 2014 | 8:09 pm
#17
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Mar 29, 2014 | 8:13 pm
#19
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Passengers Sick, Fainting After SFO Computer Glitch Creates Huge Delays
SAN FRANCISCO (KCBS) — A computer glitch was causing major backups for people trying to make their way through the international terminal at San Francisco International Airport.
The Customs and Border Patrol computers were reportedly only working intermittently for several hours. As a result, the lines to get through Customs were moving at a snails pace.
There are few places to rest inside the terminals and there were reports some passengers passed out due to exhaustion and dehydration while they wait.
The Customs and Border Patrol computers were reportedly only working intermittently for several hours. As a result, the lines to get through Customs were moving at a snails pace.
There are few places to rest inside the terminals and there were reports some passengers passed out due to exhaustion and dehydration while they wait.
Mar 29, 2014 | 8:19 pm
#21
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Airport computer woes delay international travelers
(03-29) 17:49 PDT San Francisco -- A computer breakdown at San Francisco International Airport Saturday left hundreds of in-bound international travelers waiting in line for hours.
The federal Customs and Border Protection department reported computer problems early Saturday morning that backed up the lines throughout the day, Dan Dinnocenti, the airport's duty manager, said Saturday.
One traveler arriving from a flight from Frankfurt, Germany, said she waited in line for two hours without budging.
The federal Customs and Border Protection department reported computer problems early Saturday morning that backed up the lines throughout the day, Dan Dinnocenti, the airport's duty manager, said Saturday.
One traveler arriving from a flight from Frankfurt, Germany, said she waited in line for two hours without budging.
Mar 29, 2014 | 8:32 pm
#22
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Mar 29, 2014 | 8:46 pm
#24
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Has been this way since the city bought the land from Mills in the 30s.
Mar 29, 2014 | 9:11 pm
#25
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S.F.I.A./North County Investigations Unit
This Unit is responsible for investigation of all crimes reported at the San Francisco International Airport and in the northern portion of the county. These reported crimes may be crimes against persons and/or property.
This Unit is responsible for investigation of all crimes reported at the San Francisco International Airport and in the northern portion of the county. These reported crimes may be crimes against persons and/or property.
The San Mateo County Coroner also has jurisdiction there.
Mar 29, 2014 | 10:35 pm
#26
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In the post-9/11 world, I don't think they can do paper processing anymore. CBP officers need to run queries in the computer to make sure they catch individuals who have outstanding warrants or other red flags in one of the many national and international databases that are networked together.
I was thinking that they could use LogMeIn or a similar system to run the searches remotely at another facility that has functioning connections to the databases.
I was thinking that they could use LogMeIn or a similar system to run the searches remotely at another facility that has functioning connections to the databases.
I don't get why they couldn't have at least let US passport holders in. US citizens can't be refused entry anyways. So a few people with outstanding warrants might slip through the cracks. Anyone on any terror watch lists is probably on the no fly list anyways and wouldn't be traveling.
Mar 29, 2014 | 10:54 pm
#27
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A couple years ago, I was entering at ORD from Germany when they had a big mess, with four to six hour lines, Fortunately for me, the GE kiosks were working, and I got through instantly, although it seemed funny to walk past long lines of people who had been sitting in the hallways for hours.
I also experienced an CBP meltdown at DTW when I was on a late flight from Asia. They set up a makeshift fast track system for those with tight connections. However, DL didn't handle this very well: their long GA welcome speech omitted the most important information, namely that the CBP computers were all down, including GE, and even the person doing the fast track triage seemed unaware that the GE kiosks were also dead. It was also frustrating that crew from the previous flight were in the fast track lane, which might have caused some paying passengers to miiss their connections; arriving uniformed long haul international crew would not have been assigned to work flights the same day and IMO should have given priority to customers, including elites who had paid for premium cabin tickets.
I also experienced an CBP meltdown at DTW when I was on a late flight from Asia. They set up a makeshift fast track system for those with tight connections. However, DL didn't handle this very well: their long GA welcome speech omitted the most important information, namely that the CBP computers were all down, including GE, and even the person doing the fast track triage seemed unaware that the GE kiosks were also dead. It was also frustrating that crew from the previous flight were in the fast track lane, which might have caused some paying passengers to miiss their connections; arriving uniformed long haul international crew would not have been assigned to work flights the same day and IMO should have given priority to customers, including elites who had paid for premium cabin tickets.
Mar 30, 2014 | 12:17 am
#28
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Mar 30, 2014 | 9:58 am
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Mar 30, 2014 | 1:10 pm
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