While staying at a high-end B & B in Oregon, our A/C unit upon being turned on upon arrival emitted a very loud noise. Outside temperatures were in the high 80's. Because of this, we couldn't use it when we were in the room and sleep at night was near impossible. The fan we requested and received from our hostess was equally noisy, so still no sleep. This happened while the fires and subsequent smoke made it not feasible to open windows for air relief. Upon a maintenance person checking out the unit, it was proven necessary to replace the entire unit. This was not accomplished during our stay, and as the B & B was full, as well as other convenient accommodations, we were therefore 'forced' to remain where we were. I felt that some discount should have been entertained, but none was forthcoming. I would appreciate your feedback.
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You weren't forced to stay there, you chose to.Originally Posted by abarratt
While staying at a high-end B & B in Oregon, our A/C unit upon being turned on upon arrival emitted a very loud noise. Outside temperatures were in the high 80's. Because of this, we couldn't use it when we were in the room and sleep at night was near impossible. The fan we requested and received from our hostess was equally noisy, so still no sleep. This happened while the fires and subsequent smoke made it not feasible to open windows for air relief. Upon a maintenance person checking out the unit, it was proven necessary to replace the entire unit. This was not accomplished during our stay, and as the B & B was full, as well as other convenient accommodations, we were therefore 'forced' to remain where we were. I felt that some discount should have been entertained, but none was forthcoming. I would appreciate your feedback.
If you stay in a B&B you shouldn't expect the same style of service that you get in a hotel, like rapid repairs of maintenance issues.
A discount might have been a nice gesture, but if you decided to stay after the A/C went out, you should either negotiate for a discount when problem happens or just pay the bill.
p.s. how is a discount "entertained"?
What happened when you asked for some type of discount?
Sounds like the AC worked; just loudly. While not the best, it is not the worst that could happen. It might not be possible to do a quick replacement.
You chose to remain there because other "convenient" locations were not to your liking. No one was forced.
Sounds like the AC worked; just loudly. While not the best, it is not the worst that could happen. It might not be possible to do a quick replacement.
You chose to remain there because other "convenient" locations were not to your liking. No one was forced.
I had to laugh at this as I'd been reading a thread earlier (linked from the Flyertalk email) about someone wanting compensation because of work getting done to their aircon in an upmarket hotel.
I didn't comment on it but wondered what possessed people to even think of compensation in these circumstances.
Maybe it's the way some people use the word, but if you were after some financial clawback for not receiving an amenity you'd paid for, then that's fine, but compensation infers you were harmed in some way and the B & B is being punished for causing that harm.
In actual fact, something broke - as these things do. It's part of life not an excuse to extort cash out of the owner of the appliance.
I see the trend in the UK now as well and it's not pretty.
I didn't comment on it but wondered what possessed people to even think of compensation in these circumstances.
Maybe it's the way some people use the word, but if you were after some financial clawback for not receiving an amenity you'd paid for, then that's fine, but compensation infers you were harmed in some way and the B & B is being punished for causing that harm.
In actual fact, something broke - as these things do. It's part of life not an excuse to extort cash out of the owner of the appliance.
I see the trend in the UK now as well and it's not pretty.
[QUOTE=CDTraveler;21264491]You weren't forced to stay there, you chose to.
If you stay in a B&B you shouldn't expect the same style of service that you get in a hotel, like rapid repairs of maintenance issues.
A discount might have been a nice gesture, but if you decided to stay after the A/C went out, you should either negotiate for a discount when problem happens or just pay the bill.
p.s. how is a discount "entertained"?[/QUOTE]
It's a usage that I think is dying out. My grandmother used to use it in the context of "I wouldn't entertain the idea of" meaning to give consideration to something.
If you stay in a B&B you shouldn't expect the same style of service that you get in a hotel, like rapid repairs of maintenance issues.
A discount might have been a nice gesture, but if you decided to stay after the A/C went out, you should either negotiate for a discount when problem happens or just pay the bill.
p.s. how is a discount "entertained"?[/QUOTE]
It's a usage that I think is dying out. My grandmother used to use it in the context of "I wouldn't entertain the idea of" meaning to give consideration to something.
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I'm familiar with the usage you mention, to entertain as in to ponder or consider an idea, but I still don't see how that usage makes any sense as the OP used it. Perhaps the idea of a discount could have been entertained.Originally Posted by FatnLoud
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It's a usage that I think is dying out. My grandmother used to use it in the context of "I wouldn't entertain the idea of" meaning to give consideration to something.
Originally Posted by CDTraveler
p.s. how is a discount "entertained"?
This is not the most frequent usage of "entertain," but it can be used to mean to give consideration to a thing itself, not just the idea of a thing. I know that courts often talk about entertaining a suit, an appeal, or damages, for instance.