I had to laugh at this as I'd been reading a thread earlier (linked from the Flyertalk email) about someone wanting compensation because of work getting done to their aircon in an upmarket hotel.

I didn't comment on it but wondered what possessed people to even think of compensation in these circumstances.

Maybe it's the way some people use the word, but if you were after some financial clawback for not receiving an amenity you'd paid for, then that's fine, but compensation infers you were harmed in some way and the B & B is being punished for causing that harm.

In actual fact, something broke - as these things do. It's part of life not an excuse to extort cash out of the owner of the appliance.

I see the trend in the UK now as well and it's not pretty.