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Gas pump needs a zip code; Canadians not welcome

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Gas pump needs a zip code; Canadians not welcome

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Old Feb 15, 2013 | 8:16 am
  #31  
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Yeah, it's for security, so the thought of "suing gas stations for discrimination" is ridiculous. Luckily, this idea probably wouldn't occur to most Canadians -- "enterprising" citizens pursuing litigation jackpots despite not being aggrieved in the least is still mainly an American phenomenon.

Gas stations are not the only place. Most e-commerce sites on the internet require complete addresses, including zip codes, to accompany credit card purchases. They seem to authenticate the address based on the numbers in the "address" field -- so if your address is 123 Main Street, or P.O. Box 123, you can type in "123 none of your business street" and it will be accepted. But zip code is usually a required field.

So I have difficulty using a credit card issued in the UAE or Qatar on a U.S.-based merchant's site, as these locales have no zip codes. I just put the number associated with the address (which is a P.O. box, because, at least in Qatar, they don't even have a street addressing system, believe it or not), and any state and a zip code of 00000. That almost always works. Or, some places authenticate that the zip code is a valid match to the city and state, so as long as those are internally consistent, they don't have to match the actual billing address of the card. (This is especially a pain on United Airlines's site -- which does not even have "Qatar" as a valid billing country even though they serve DOH. I use the method described here as a workaround in using a Qatar-issued credit card.) Sorry for the off-topic ramble.
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Old Feb 15, 2013 | 8:33 am
  #32  
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Originally Posted by jerry305
(My apologies if repeated elsewhere. Mods, feel free to move this.)


Nearly all gas stations I visit in the US require the credit card holder to type in their zip code on the keypad at the pump.

I'm from Canada. I don't have a zip code. It's impossible for me to buy gas in the US without the good graces of a clerk to manually override it. Occasionally, I have to leave a pile of cash as a deposit and go back to the pump.

These pumps are everywhere in the US, including locations just south of the Canadian border. I assume they're just north of the Mexican border, too.

Each year, about 20 million Canadians visit the US; that's over half the population. And even if American gas station owners don't like our currency (currently at par), when we pay by credit card, we pay in US dollars.

I have so many questions:

1 Why does the entire US gas station industry assume that 100% of their customers are Americans?
2 Does every gas station owner not want my business?
3Who should I be angry at: service station owners? chains?
4 Are there some chains that don't have these machines?
Is there a workaround or magic 5-digit override code I can use?
If I tell my Canadian CC issuer to send me statements electronically, so they don't actually have to mail me anything, can I change my postal code to a (fake) 5-digit zip code, just to appease these machines?
1 i thought canadians were americans, as were mexicans
2 if you are purchasing 10 gal of gas, the owner gets about a buck. who needs you, if the transaction is not smooth. he gets more from the coke you bought
3 most stations are controlled by very large corporations. vent there.
4. many are even worse
5. the real reason for the zip code entry..........there is a time lag between card scan, and approval. the corporations have decided it best to keep you busy.
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Old Feb 15, 2013 | 10:48 am
  #33  
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I visit Canada very often and 90% of the time I have to go in because a "signature is required".
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Old Feb 15, 2013 | 10:55 am
  #34  
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00000 and 99999 work very well with my non-US corporate card. Oddly though, my Puerto Rico cards, which are US cards, have given me issues when I enter the ZIP code. I usually have to go inside to take care of this.
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Old Feb 15, 2013 | 11:01 am
  #35  
 
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Originally Posted by SeriouslyLost
Only honest people live in the DC area?



.....Something doesn't feel right about that statement....
Only honesty people in DC pump their own gas
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Old Feb 15, 2013 | 11:04 am
  #36  
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1) more evidence that cash is king

2) suing the gas station is idiotic unless you have a US work visa and applied for a job there... THEN an actual, real law would apply
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Old Feb 15, 2013 | 12:43 pm
  #37  
 
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Originally Posted by 1kBill
Unfortunately, this is not a trivial conversion as it will require a substantial investment of many billions of dollars in new equipment throughout the cc payment systems.
True, no doubt, but it is also true, no doubt, that it was not a trivial conversion in those countries (i.e. most of the so-called Western world, at least) that have changed over to chip-and-PIN cards.
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Old Feb 15, 2013 | 12:51 pm
  #38  
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Originally Posted by 1kBill
Unfortunately, this is not a trivial conversion as it will require a substantial investment of many billions of dollars in new equipment throughout the cc payment systems.
I don't think the investment is that big of a deal. Most stores replace their equipment every several years anyway, so if you have an appropriate transition period, it shouldn't cost too much extra. The savings from reduced fraud are likely to pay for the investment.
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Old Feb 15, 2013 | 1:08 pm
  #39  
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As a Brit, I've suffered the ignominy of this in the US for 10 years or more.

I have a solution. I type in the only US Zip Code I know - 90210 (from that TV series). It used to work as *all* gas stations.

Now, circa 2012, it works at some. Generally, it depends on the station 'brand'. It never works at am/pm stations. Sorry I can't remember which 'brands' it's currently working on. I guess technically it's the ones which have implemented a policy of not verifying non US codes.

Anyway, as others have mentioned, if my trick doesn't work just pop in and preauthorise an amount - you get refunded if you actually tank less.

Yes it's a pain in the butt.
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Old Feb 15, 2013 | 1:54 pm
  #40  
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Originally Posted by jerry305
Does every gas station owner not want my business?
Originally Posted by jerry305
I just want my money to treated like an American's.
You don't need a zip code to get gas. You just need to pay inside. Simple.

Originally Posted by ianp
I am going to be in Colorado and Utah in the next couple of weeks , I have a Australian visa card , will I need a US zip code to fuel ?
No.

Originally Posted by Jenbel
I used 90210 when i came across the problem It worked This was after the clerk had insisted there was nothing they could do to help me (and indeed didn't seem to understand the concept of someone who didn't have a zip code!).
A clerk would never have asked for your zip code to make a transaction. If anything, just an ID. Not sure why you spent your time arguing about paying at the pump when in less time the clerk could have completed the transaction.

Originally Posted by cbn42
So you are willing to post on the internet and call your credit card company to find a way to pay at the pump, but you aren't willing to walk 30 feet to the clerk to pay in person?
^
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Old Feb 15, 2013 | 1:57 pm
  #41  
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Originally Posted by cbn42
I don't think the investment is that big of a deal. Most stores replace their equipment every several years anyway, so if you have an appropriate transition period, it shouldn't cost too much extra. The savings from reduced fraud are likely to pay for the investment.
The merchant doesn't pay for fraud, the customer and the credit card companies do. Even if a merchant is replacing it's equipment every several years (which is way too low of an estimate) many of them are buying refurbished equipment that the store down the street just turned in when it bought refurbished equipment and the company cleaned it up, fixed it, and tested it.

For example, an VX510 new is $330 from Staples. It's under $150 refurbished.

Most terminals have a lifespan of about 100,000 hours on them, and are used less than 10,000 hours per year (because there are only 8,760 hours in a year). Barring any compliance related changes that can't be done to the terminal, it should last at least ten to twelve years if it's not abused.

Many gas stations just updated their readers to be PCI complaint in the last couple of years, and the pay at the pump units cost something like $3,000 each. There's no way they will embrace changing all those again any time in the near future for chip and pin.

Last edited by cordelli; Feb 15, 2013 at 2:03 pm
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Old Feb 15, 2013 | 2:09 pm
  #42  
 
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why all this discussion?? the OP could just walk into the station and pay at the cashier...i don't think i've ever seen an unmanned pump anywhere here in the US. confused as to why "canadians are not welcome"...their cards are accepted at the cashier.
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Old Feb 15, 2013 | 2:10 pm
  #43  
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Originally Posted by jerry305
(My apologies if repeated elsewhere. Mods, feel free to move this.)


Nearly all gas stations I visit in the US require the credit card holder to type in their zip code on the keypad at the pump.

I'm from Canada. I don't have a zip code. It's impossible for me to buy gas in the US without the good graces of a clerk to manually override it. Occasionally, I have to leave a pile of cash as a deposit and go back to the pump.

These pumps are everywhere in the US, including locations just south of the Canadian border. I assume they're just north of the Mexican border, too.

Each year, about 20 million Canadians visit the US; that's over half the population. And even if American gas station owners don't like our currency (currently at par), when we pay by credit card, we pay in US dollars.

I have so many questions:

Why does the entire US gas station industry assume that 100% of their customers are Americans?
Does every gas station owner not want my business?
Who should I be angry at: service station owners? chains?
Are there some chains that don't have these machines?
Is there a workaround or magic 5-digit override code I can use?
If I tell my Canadian CC issuer to send me statements electronically, so they don't actually have to mail me anything, can I change my postal code to a (fake) 5-digit zip code, just to appease these machines?

I never lived in Canada, but for both Danish and UK cards, I always just put in my old US zip code (which predates the accounts the cards were for, so could in no way be connected). It always worked...

Well, except some little corner place in a suburb of a not very big place in northern Alabama last winter. But everywhere else I tried, it worked (mostly along the Eastern Seaboard).

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Old Feb 15, 2013 | 2:12 pm
  #44  
 
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Didn't know that asking for a zip code was so common. I rarely come across it. I only know of one station in my area that asks for it.
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Old Feb 15, 2013 | 2:20 pm
  #45  
 
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Originally Posted by 1kBill
Unfortunately, this is not a trivial conversion as it will require a substantial investment of many billions of dollars in new equipment throughout the cc payment systems.
Well, the benefits are likely to be much higher. Billions of dollars are lost every year because of CC fraud and it's very likely that frauds keep increasing in US because of the antiqueted systems...
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