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-   -   Aggressive tip requests (https://www.flyertalk.com/forum/travelbuzz/1345058-aggressive-tip-requests.html)

davem4 Jan 7, 2013 6:39 pm


Originally Posted by JonBearPig (Post 19896619)
I read a post above that mentioned the "American discrimination" that the expectation is that Americans tip well in other countries - I couldn't agree more. A couple weeks ago, I got a 60-minute regular body massage at a typical hotel massage venue in Vietnam. In this country, people typically live off something like $6 USD a day, which is about 120,000 VND. My massage was 200,000 VND (~$10.00 US) which probably goes to the venue anyway, but it specifically stated on signs around the venue "tip is appreciated, but not required." I tipped 250,000 VND (~$12.50 US, 125% tip!!) as a feeler to see whether it was appropriate, and asked "is this about enough?"

The masseuse looked at me and frowned slyly saying "no, I think it should be 500,000 VND."

I laughed, put the 250,000 in her hand, gave her a hug and left. I'd give more hugs as additional tips, but some here in US call it sexual harassment.

I experienced this recently on a trip (last trip was 1.5 years earlier) to Vietnam.

1 hour massage, 150,000 to the venue. I tipped 200,000 (over 1.5x a days average wage in this part of Vietnam) as it was good, but they wanted 500,000. (this was 100% legit venue, however quite fancy, 100k would have been a generous tip from a local).

I'm guessing too many people unfamiliar with what the real tips should be distorting the expectations.


Anyway just for reference, even a "full massage with all extras" the expected tip is about 80-120k.

zpaul Jan 8, 2013 8:09 am


Originally Posted by sheepherder (Post 19956980)
In San Francisco the minimum wage is now $10.50. Should this effect the amount of tip you give?

People who work in industries that include tips as a significant portion of their income do NOT receive the same minimum wage as other industries in all states (my experience was Colorado). When I waited tables - many years ago, but the rules haven't changed even though the wages have - minimum wage at the time was $7.25 an hour, but for waiters it was $2.18 an hour.

http://www.dol.gov/whd/state/tipped.htm#.UOw3buSX9gg

planemechanic Jan 8, 2013 8:50 am


Originally Posted by zpaul (Post 20001566)
People who work in industries that include tips as a significant portion of their income do NOT receive the same minimum wage as other industries in all states

California banned that practice, and ALL EMPLOYERS are required to pay at least the minimum wage. Every waiter/waitress in California is getting paid the CA minimum wage, not $2.13 an hour. All states should ban that practice.

zpaul Jan 8, 2013 9:06 am


Originally Posted by planemechanic (Post 20001881)
All states should ban that practice.

No disagreement there. Sorry if my post wasn't clear - I meant that not all states have the same minimum wage for tipped and non-tipped employees, not that is was true in all states. California is one of seven states (and Guam) that do not have a difference in the minimum wage paid.

Andy Big Bear Jan 8, 2013 9:29 am


Originally Posted by Redhead (Post 18555529)
After eating the in Lower East Side back in the early 1990s we left a tip but not a full 15% because the service was pretty lacking. The waiter chased us out of the restaurant yelling that we had to leave more. That it was "illegal" to tip as little as we did. My boyfriend at the time was pretty damn furious and it was only because we had to get somewhere that we didn't march back in an take the whole tip back

There's one incident like this where a particularly ravenous restaraunteur who was infamous for providing lousy food and service but had good marketing, location and venue mandated a 18% tip be automatically added. When someone rightly challenged this by leaving less money, he was arrested after the owner's complaint under the "defauding an inkeeper" laws. He was later exonerated in court, but imagine the nightmare of being intimidated and jailed for not leaving a tip.

danielonn Jan 9, 2013 4:48 pm

Its extortion if someone forces a tip on you. You could report this to the police if you were held hostage for not tipping. You can not be sued for not tipping or be put in jail for failure not to pay the bill. The bill is for the service and since you paid that it is your decision whether to tip or not.

If a restaurant lies and said you did not pay the full bill they can get into trouble because they are lying. Nowhere in any Civil Court does it say that one is forced to tip and if one is not received you can be charged for not tipping.

cbn42 Jan 9, 2013 4:55 pm


Originally Posted by danielonn (Post 20013553)
Its extortion if someone forces a tip on you. You could report this to the police if you were held hostage for not tipping. You can not be sued for not tipping or be put in jail for failure not to pay the bill. The bill is for the service and since you paid that it is your decision whether to tip or not.

If a restaurant lies and said you did not pay the full bill they can get into trouble because they are lying. Nowhere in any Civil Court does it say that one is forced to tip and if one is not received you can be charged for not tipping.

That is true, but sometimes there is some small print on the menu mentioning a "service fee". The restaurant can claim that it is not a tip and since it was disclosed in advance, it is mandatory.

nkedel Jan 9, 2013 5:05 pm


Originally Posted by danielonn (Post 20013553)
Its extortion if someone forces a tip on you. You could report this to the police if you were held hostage for not tipping. You can not be sued for not tipping or be put in jail for failure not to pay the bill. The bill is for the service and since you paid that it is your decision whether to tip or not.

If a restaurant lies and said you did not pay the full bill they can get into trouble because they are lying. Nowhere in any Civil Court does it say that one is forced to tip and if one is not received you can be charged for not tipping.

It might be a posted surcharge rather than a tip, in which case it's legitimate to require it.

OTOH, here in California, that would probably lead to their being on the hook for sales tax on it, which they probably haven't been collecting.

zpaul Jan 10, 2013 6:40 am


Originally Posted by nkedel (Post 20013665)
It might be a posted surcharge rather than a tip, in which case it's legitimate to require it.

OTOH, here in California, that would probably lead to their being on the hook for sales tax on it, which they probably haven't been collecting.

It's tough to talk about this because every state in the US has different laws, but when we were trained at my restaurant in CO it was made clear that at no time, under any circumstances, is a tip required. This applies to the "posted" notices that "a gratuity of 18% will automatically be added for parties of six or more" or anything along those lines. If the customer says to take it off, it comes off. I think more states are alike in this than different.

Then again, I'm not quite sure what you mean by "posted surcharge," so I may be taking your post the wrong way.

cbn42 Jan 10, 2013 2:25 pm


Originally Posted by zpaul (Post 20016669)
It's tough to talk about this because every state in the US has different laws, but when we were trained at my restaurant in CO it was made clear that at no time, under any circumstances, is a tip required. This applies to the "posted" notices that "a gratuity of 18% will automatically be added for parties of six or more" or anything along those lines. If the customer says to take it off, it comes off. I think more states are alike in this than different.

That sounds like a restaurant policy, not a state law.

nkedel Jan 10, 2013 6:09 pm


Originally Posted by zpaul (Post 20016669)
It's tough to talk about this because every state in the US has different laws, but when we were trained at my restaurant in CO it was made clear that at no time, under any circumstances, is a tip required. This applies to the "posted" notices that "a gratuity of 18% will automatically be added for parties of six or more" or anything along those lines. If the customer says to take it off, it comes off. I think more states are alike in this than different.

Then again, I'm not quite sure what you mean by "posted surcharge," so I may be taking your post the wrong way.

My point is that the owner COULD post instead "there is a mandatory service charge of 18% on all bills" (or on all parties over 6, or whatever.) This would then have to be part of the bill prior to the sales tax calculation.

I don't know if an owner could argue in court that the gratuity was a mandatory charge, but I'm fairly sure if they successfully did so, they would then be subject to sales tax on it; one could hope that's retroactive.

zpaul Jan 11, 2013 5:43 am


Originally Posted by nkedel (Post 20021289)
My point is that the owner COULD post instead "there is a mandatory service charge of 18% on all bills" (or on all parties over 6, or whatever.) This would then have to be part of the bill prior to the sales tax calculation.

I don't know if an owner could argue in court that the gratuity was a mandatory charge, but I'm fairly sure if they successfully did so, they would then be subject to sales tax on it; one could hope that's retroactive.

I get it...good point.

Essentially that's what hotels do these days. Service charge AND gratuity are included in room service charges in many hotels. I was recently in some Kimpton and Starwood properties and they certainly made a bucket off of those charges.

Now that makes me wonder...since there are two - service AND gratuity - I presume one you can refuse (gratuity) and the other you probably can't. Also, if I remember correctly, they both came after tax (in Miami and Chicago). I think in some jurisdictions there's no sales tax on services, so again, the tax issue would depend on where you are.

stifle Jan 11, 2013 11:42 am

Service charge and gratuity? That's a bit absurd.

nkedel Jan 11, 2013 12:10 pm


Originally Posted by stifle (Post 20026068)
Service charge and gratuity? That's a bit absurd.

That's most hotel room service, as far as I can tell. And a lot of chain pizza delivery places (delivery charge AND whine for tip.)

Dadaluma83 Jan 11, 2013 1:52 pm

What is really absurd for room service is a mandatory service charge and gratuity already included, yet the delivery person still expects a tip at the door. A triple whammy. :mad:

Speaking of pizza delivery charges and a tip, it is so much cheaper to just drive a half mile down the street and doing carry out. Learned that pretty quick in my college days. Did delivery just out of sheer laziness and tipped of course. However when I did carry out for the first time, no delivery charge and no tip it was such a shock to see my 17 dollar pizza if delivered to my door suddenly is a 12 dollar pizza if I just go get it myself. I'll choose to drive a half mile to save 5 bucks every time.


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