Stop calling it "fuel surcharge" or "resort fee" and just call it what it really is
#16
Join Date: Feb 2011
Posts: 1,508
By definition, yes. Regulation impedes commerce. You can argue whether that's good or bad for society. But you can't argue that regulation isn't a barrier to commerce.
#17
FlyerTalk Evangelist
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,644
I'm often tempted to take the free option of Will Call, which likely is the most expensive for them as it requires having a ticket booth staffed so that a human can hand my ticket to me. I'll still never understand how they charge $2.50 for what is likely the cheapest option for them.
The last concert tickets I bought actually let me print them for free, so I did. In the case where I get charged for doing so, I pick one of the alternate measures.
Mike
#18
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
#21
Join Date: Feb 2007
Location: PDX
Programs: AS
Posts: 406
There's really no need for regulation here, transparency of fees is inevitable in this digital market.
10 years ago airline fees were pretty minimal. Maybe a meal, but not a bag, not E+/E-, blanket, etc. This is a new way of driving revenue while appearing cheaper but as consumers grow frustrated with being "nickled and dimed" smart businesses will respond on the opportunity.
One of the third party travel sites [that's watching the airlines kill their profit] will create an "all in" comparison option. This will catch on because people like comparing the full cost, not just part of the cost. Other travel sites will follow and the tools will become better at understanding what options people want and what's charged. Airlines will eventually see this and add this to their own sites to insure they don't lose direct sales. Someone will even snake SN prices into their system just to prove a point [yay].
And there you have it, pricing transparency.
The best part, all of this is amazingly simple to build. Any VCs reading this thread?
10 years ago airline fees were pretty minimal. Maybe a meal, but not a bag, not E+/E-, blanket, etc. This is a new way of driving revenue while appearing cheaper but as consumers grow frustrated with being "nickled and dimed" smart businesses will respond on the opportunity.
One of the third party travel sites [that's watching the airlines kill their profit] will create an "all in" comparison option. This will catch on because people like comparing the full cost, not just part of the cost. Other travel sites will follow and the tools will become better at understanding what options people want and what's charged. Airlines will eventually see this and add this to their own sites to insure they don't lose direct sales. Someone will even snake SN prices into their system just to prove a point [yay].
And there you have it, pricing transparency.
The best part, all of this is amazingly simple to build. Any VCs reading this thread?
#22
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,575
Second, if I was an ethical hotelier competing in a market with unethical hoteliers, why would I oppose the legislation? If anything, it would result in more commerce. Either more traffic to my hotel or higher rates for me as the market is allowed to function correctly and supply-demand equilibrium price for rooms migrates slightly upward as all hoteliers are forced to quote honest rates.
Finally, we can observe actual hotel markets where all properties actually do behave ethically, with respect to these kinds of charges anyway. Those markets function normally without the deception.
I've heard a lot of twisted logic before but I think the notion that taking away garbage fees will be a "barrier to commerce" is really, really wacky.
#23
Join Date: Dec 2002
Location: Toronto, ON, CANADA
Programs: AC SE100K, Marriott Bonvoy LTE
Posts: 1,881
It is a barrier to commerce because you have now mandated what hotels must do when displaying the price of a room.
#24
Original Poster
Join Date: Dec 2002
Location: Tokyo, Japan
Programs: JAL Global Club & oneworld Sapphire, ANA SFC & Star Alliance Gold
Posts: 3,746
#25
Join Date: Dec 2002
Location: Toronto, ON, CANADA
Programs: AC SE100K, Marriott Bonvoy LTE
Posts: 1,881
I'm from one of those evil "socialist" countries... but yet even here, we have fuel surcharges and resort fees. I wish the government would take action and regulate how businesses advertise their pricing.
#26
Suspended
Join Date: Jun 2009
Posts: 3,098
Unfettered, unregulated capitalism will self-consume and provide diminishing returns over the long term, for example the reduction in domestic manufacturing in favor of short term profits through offshore production diminishes market buying power domestically and increases national debt while reducing the value of currency. You can kill your own market off when you export production.
#27
Join Date: Nov 2006
Programs: Flying Blue, easyJet Plus (!)
Posts: 1,762
As the junk fees charged by various travel companies are getting out of control, I propose a truth-in-advertising law to require airlines, hotels, etc. to use a more accurate term, such as "The portion of the price that we hide from you in our advertising, fare search results, etc." or perhaps "The difference between the lies we tell in our advertising and the actual price."
When travelling by train, I wouldn't, for example, expect to pay a "station fee" or an "electricity fee". It's all nonsense, it's just the fare. The one exception is Government taxes, but having those excluded from prices is more of a US thing.
The EU has recently legislated on this issue - finally.
Neil
#28
Join Date: Jul 2008
Location: DEN
Programs: JMB Diamond, Hilton Silver, UAL
Posts: 251
I'm often tempted to take the free option of Will Call, which likely is the most expensive for them as it requires having a ticket booth staffed so that a human can hand my ticket to me. I'll still never understand how they charge $2.50 for what is likely the cheapest option for them.
We were planning to see a concert at a smaller venue in Denver recently and were in the area about a month ahead of time so stopped by the venue box office in person to buy the tickets, in an attempt to get around the fees. No luck - we still were dinged a fee of $7.50 per ticket. This was by TicketsWest, which is a smaller ticketing firm out here.
#29
Join Date: May 2008
Location: YYZ
Posts: 2,636
Despite things being more regulated in Europe there's still the Ryanair Phenomenon.
I find it absolutely ridiculous that one has to pay €5 to print their own boarding pass. There is no free option at all (having it printed at the airport will cost you €40) so one has to pay an additional fee to simply use the product that you have purchased. This is one of an almost endless list of reasons I don't fly Ryanair and I really wish more people would vote with their feet and wallets.
I find it absolutely ridiculous that one has to pay €5 to print their own boarding pass. There is no free option at all (having it printed at the airport will cost you €40) so one has to pay an additional fee to simply use the product that you have purchased. This is one of an almost endless list of reasons I don't fly Ryanair and I really wish more people would vote with their feet and wallets.
#30
Join Date: Jun 2011
Location: Seoul
Programs: Skypass Morning Calm Premium
Posts: 22
Actually willcall even costs money through ticketmaster (at least for some sporting events). These kind of things are ridiculous and whats even worse is when you are searching for airfares and you come across something that looks cheap and you click next to type in your info and it adds 500 dollars worth of surcharges and taxes! it is ridiculous and I'm so happy it's going to be stopped.