claims on lost baggage- with the airline or insurance company?
Jun 3, 2011, 9:54 am
#1
Original Poster
Join Date: Jun 2011
Posts: 2
claims on lost baggage- with the airline or insurance company?
hi guys
ive recently encountered with lost baggage items for my flight.
the airline compensated a small amount of total loss to me.
and the insurance company told me if the airline already compensated me, they will not have the responsibility to compensate me further. is this true?
then what is the point of buying travel insurance?
anybody with such experience before?
pls advise
thanks
ive recently encountered with lost baggage items for my flight.
the airline compensated a small amount of total loss to me.
and the insurance company told me if the airline already compensated me, they will not have the responsibility to compensate me further. is this true?
then what is the point of buying travel insurance?
anybody with such experience before?
pls advise
thanks
Jun 3, 2011, 10:39 am
#2
In Memoriam
Join Date: Apr 2001
Location: dallas texas usa
Programs: aa plt 4.9MM LTAC
Posts: 14,828
read the policy.....document the cost, if you haven't & unless the policy states what they told you, have at them for the difference....you could consider returning the pittance to the a/l & re submit to the ins co...good luck...
these are ideas, not proven courses of action...
edit to add....post the a/l & ins co....someone may have dealt w/ them....
these are ideas, not proven courses of action...
edit to add....post the a/l & ins co....someone may have dealt w/ them....
Jun 3, 2011, 1:02 pm
#3
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
hi guys
ive recently encountered with lost baggage items for my flight.
the airline compensated a small amount of total loss to me.
and the insurance company told me if the airline already compensated me, they will not have the responsibility to compensate me further. is this true?
then what is the point of buying travel insurance?
anybody with such experience before?
pls advise
thanks
ive recently encountered with lost baggage items for my flight.
the airline compensated a small amount of total loss to me.
and the insurance company told me if the airline already compensated me, they will not have the responsibility to compensate me further. is this true?
then what is the point of buying travel insurance?
anybody with such experience before?
pls advise
thanks
As to whether it's worth it, all depends what you paid and what you travel with. Only you can make that determination.