claims on lost baggage- with the airline or insurance company?
hi guys
ive recently encountered with lost baggage items for my flight.
the airline compensated a small amount of total loss to me.
and the insurance company told me if the airline already compensated me, they will not have the responsibility to compensate me further. is this true?
then what is the point of buying travel insurance?
anybody with such experience before?
pls advise
thanks