Will they accommodate us if we are delayed?
#16
Suspended
Join Date: Jan 2002
Posts: 22,778
I do have travel insurance, quite a good policy with zero excess. Thank goodness.
The only EU airline which flies directly to the US from Ireland is Aer Lingus, and I really don't fancy them long haul. Alternatives might have been BA via LHR, AF via CDG or KL via AMS, but they were more expensive, indirect and logistically not pleasing to my mind (going East to go West). Plus, I hate UK airports (and I'm from the UK).
The only EU airline which flies directly to the US from Ireland is Aer Lingus, and I really don't fancy them long haul. Alternatives might have been BA via LHR, AF via CDG or KL via AMS, but they were more expensive, indirect and logistically not pleasing to my mind (going East to go West). Plus, I hate UK airports (and I'm from the UK).
#17
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
Posts: 4,439
Just last week, a German friend of mine who lives in DUS (Düsseldorf) had tickets from DUS to ATL. He got to DUS, sat on the aircraft for four hours in DUS, then they got everyone off the plane. There was a mechanical problem that could not be fixed that day.
He was rebooked for the same flight the next day.
All he got for his trouble was a taxi voucher to get back to his apartment in DUS. No other compensation, no miles, nothing.
Edited to add: The airline was Delta code sharing with Air France.
He was rebooked for the same flight the next day.
All he got for his trouble was a taxi voucher to get back to his apartment in DUS. No other compensation, no miles, nothing.
Edited to add: The airline was Delta code sharing with Air France.
Last edited by QueenOfCoach; Mar 29, 2011 at 8:44 am Reason: added something
#18
Suspended
Join Date: Jan 2002
Posts: 22,778
Just last week, a friend of mine who lives in DUS (Düsseldorf) had tickets from DUS to ATL. He got to DUS, sat on the aircraft for four hours in DUS, then they got everyone off the plane. There was a mechanical problem that could not be fixed that day.
He was rebooked for the same flight the next day.
All he got for his trouble was a taxi voucher to get back to his apartment in DUS. No other compensation, no miles, nothing.
He was rebooked for the same flight the next day.
All he got for his trouble was a taxi voucher to get back to his apartment in DUS. No other compensation, no miles, nothing.
#19
Original Poster
Join Date: Aug 2010
Location: Ireland
Posts: 91
Thanks everyone for the excellent information and advice.
Just on this..
My understanding is that as the airline was departing the EU and as the delay was for 24 hours, your friend was entitled to receive accommodation, meals, transportation costs as necessary and two phone calls.
Regarding my son's car seat, I had intended on wrapping it in cling film in order to keep it clean and dry and also to stop the straps dangling. On the other hand, I could take it on board and have my son sit in it during the flight as was suggested. I'm honestly not sure whether he's be more comfortable sitting / sleeping in the car seat or in the actual aeroplane seat. Oh, thinking about it, would a car seat fit in the overhead locker on a 757? Maybe we could take the car seat on board and just place it in the overhead locker if preferred.
Thinking of the 757, I had noticed it's a smaller aircraft than the 747 which we normally fly on when we fly long haul to Asia. 747s are 3-4-3 seating, whereas 757s appear to be 3-3 seating only. Does this mean that 757s are tiny?
Just on this..
Just last week, a German friend of mine who lives in DUS (Düsseldorf) had tickets from DUS to ATL. He got to DUS, sat on the aircraft for four hours in DUS, then they got everyone off the plane. There was a mechanical problem that could not be fixed that day.
He was rebooked for the same flight the next day.
All he got for his trouble was a taxi voucher to get back to his apartment in DUS. No other compensation, no miles, nothing.
Edited to add: The airline was Delta code sharing with Air France.
He was rebooked for the same flight the next day.
All he got for his trouble was a taxi voucher to get back to his apartment in DUS. No other compensation, no miles, nothing.
Edited to add: The airline was Delta code sharing with Air France.
Regarding my son's car seat, I had intended on wrapping it in cling film in order to keep it clean and dry and also to stop the straps dangling. On the other hand, I could take it on board and have my son sit in it during the flight as was suggested. I'm honestly not sure whether he's be more comfortable sitting / sleeping in the car seat or in the actual aeroplane seat. Oh, thinking about it, would a car seat fit in the overhead locker on a 757? Maybe we could take the car seat on board and just place it in the overhead locker if preferred.
Thinking of the 757, I had noticed it's a smaller aircraft than the 747 which we normally fly on when we fly long haul to Asia. 747s are 3-4-3 seating, whereas 757s appear to be 3-3 seating only. Does this mean that 757s are tiny?
#20
Suspended
Join Date: Jan 2002
Posts: 22,778
Thanks everyone for the excellent information and advice.
Just on this..
My understanding is that as the airline was departing the EU and as the delay was for 24 hours, your friend was entitled to receive accommodation, meals, transportation costs as necessary and two phone calls.
Regarding my son's car seat, I had intended on wrapping it in cling film in order to keep it clean and dry and also to stop the straps dangling. On the other hand, I could take it on board and have my son sit in it during the flight as was suggested. I'm honestly not sure whether he's be more comfortable sitting / sleeping in the car seat or in the actual aeroplane seat. Oh, thinking about it, would a car seat fit in the overhead locker on a 757? Maybe we could take the car seat on board and just place it in the overhead locker if preferred.
Thinking of the 757, I had noticed it's a smaller aircraft than the 747 which we normally fly on when we fly long haul to Asia. 747s are 3-4-3 seating, whereas 757s appear to be 3-3 seating only. Does this mean that 757s are tiny?
Just on this..
My understanding is that as the airline was departing the EU and as the delay was for 24 hours, your friend was entitled to receive accommodation, meals, transportation costs as necessary and two phone calls.
Regarding my son's car seat, I had intended on wrapping it in cling film in order to keep it clean and dry and also to stop the straps dangling. On the other hand, I could take it on board and have my son sit in it during the flight as was suggested. I'm honestly not sure whether he's be more comfortable sitting / sleeping in the car seat or in the actual aeroplane seat. Oh, thinking about it, would a car seat fit in the overhead locker on a 757? Maybe we could take the car seat on board and just place it in the overhead locker if preferred.
Thinking of the 757, I had noticed it's a smaller aircraft than the 747 which we normally fly on when we fly long haul to Asia. 747s are 3-4-3 seating, whereas 757s appear to be 3-3 seating only. Does this mean that 757s are tiny?
#21
FlyerTalk Evangelist
Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,719
Regarding my son's car seat, I had intended on wrapping it in cling film in order to keep it clean and dry and also to stop the straps dangling. On the other hand, I could take it on board and have my son sit in it during the flight as was suggested. I'm honestly not sure whether he's be more comfortable sitting / sleeping in the car seat or in the actual aeroplane seat. Oh, thinking about it, would a car seat fit in the overhead locker on a 757? Maybe we could take the car seat on board and just place it in the overhead locker if preferred.
Originally Posted by jammin
Thinking of the 757, I had noticed it's a smaller aircraft than the 747 which we normally fly on when we fly long haul to Asia. 747s are 3-4-3 seating, whereas 757s appear to be 3-3 seating only. Does this mean that 757s are tiny?
#22
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Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
Posts: 31,801
Delta outlines their meal choices for flights on this page
http://www.delta.com/traveling_check....../dining.jsp
with a link to the menu of stuff they will be more than happy to sell you on the flight if you get hungry
As to your tickets, you don't mention if the flights are on one ticket or not. If it's two different tickets (LA to JFK on one ticket, and JFK to SNN on a different ticket) they may treat you differently than if it is all on one ticket and you are late.
http://www.delta.com/traveling_check....../dining.jsp
with a link to the menu of stuff they will be more than happy to sell you on the flight if you get hungry
As to your tickets, you don't mention if the flights are on one ticket or not. If it's two different tickets (LA to JFK on one ticket, and JFK to SNN on a different ticket) they may treat you differently than if it is all on one ticket and you are late.
#23
FlyerTalk Evangelist
Join Date: Feb 2010
Posts: 13,573
I do have travel insurance, quite a good policy with zero excess. Thank goodness.
The only EU airline which flies directly to the US from Ireland is Aer Lingus, and I really don't fancy them long haul. Alternatives might have been BA via LHR, AF via CDG or KL via AMS, but they were more expensive, indirect and logistically not pleasing to my mind (going East to go West). Plus, I hate UK airports (and I'm from the UK).
The only EU airline which flies directly to the US from Ireland is Aer Lingus, and I really don't fancy them long haul. Alternatives might have been BA via LHR, AF via CDG or KL via AMS, but they were more expensive, indirect and logistically not pleasing to my mind (going East to go West). Plus, I hate UK airports (and I'm from the UK).
Delta is ok, not quite as good IMO as BA/AF/KLM. As others have said domesticly you pay for food, wine etc. I don't know on each route, but certainly some you pay to access their movies and TV shows etc.