FlyerTalk Forums - View Single Post - Will they accommodate us if we are delayed?
Old Mar 29, 2011 | 8:45 am
  #18  
Yaatri
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Join Date: Jan 2002
Posts: 22,778
Originally Posted by QueenOfCoach
Just last week, a friend of mine who lives in DUS (Düsseldorf) had tickets from DUS to ATL. He got to DUS, sat on the aircraft for four hours in DUS, then they got everyone off the plane. There was a mechanical problem that could not be fixed that day.

He was rebooked for the same flight the next day.

All he got for his trouble was a taxi voucher to get back to his apartment in DUS. No other compensation, no miles, nothing.
I think, by EU rules he was entitled to monetary compensation. People living in the EU will correct me if I am wrong. He could have asked for a hotel and meal vouchers too. I think it's a choice between taxi to your place or alternative accommodation and meals.
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