help with checkin please!
#1
Original Poster

Join Date: Jun 2010
Programs: Whatever's Cheapest, Accruing Miles, Redeeming for Premium Cabins, Not Chasing Status Unnecessarily
Posts: 2,265
help with checkin please!
I tried to search on FT but couldn't find an answer. I apologize for the long message. I apologize if this is the wrong forum.
Please help me! I need help with checkin for tomorrow's flights:
I booked this itinerary on AF web site:
DTW - AMS on DL metal with KLM flight number (already flown)
9 hour layover
AMS - VCE on KLM metal with KLM flight number (already flown)
10 days later (the flights in question)
FCO - CDG on Alitalia metal with AF flight number (tomorrow's flight)
2 hour 45 min layover
CDG - DTW on AF metal with AF flight number (tomorrow's 2nd flight)
So, I have an AF ticket number for each of us(though I see 2 ticket numbers for each of us now on AF when I look up the itinerary. But one funny thing was that I can only find the itinerary on AF when I search using the DL reference number which I got from trying to search on delta.com with the AF reference number and it also gave me the DL reference number which I then used at the AF site, which pulled up the itinerary, because it could not find it using the AF reference number.)
I called AF asked for English operator, and I think got a Delta agent who said checkin at the Alitalia counter because they operate the flight, but when I called Alitalia I was told to checkin at the AF counter because it is an AF flight number.
Optimally, I want to get boarding passes for both flights when I am in FCO. Also I want my baggage to be checked through to DTW.
SO MY QUESTION IS:
Where do I check in (with luggage) tomorrow at FCO? (Alitalia desk, AF desk, Alitalia kiosk, AF kiosk)
I cannot check in on AF web site (it can't find the reservation details etc), but the itinerary appears on DL web site. When I click to try to checkin at DL web site, it takes me to AF web site, but I cannot check in. The conditions for online check in at AF web site say that AF flights starting in 9 (like my flight) cannot checkin online. So I can't check in online apparently at AF site.
I cannot check in on Alitalia web site, because it says it is not an Alitalia ticket number.
Thanks again and I apologize for the long message.
Please help me! I need help with checkin for tomorrow's flights:
I booked this itinerary on AF web site:
DTW - AMS on DL metal with KLM flight number (already flown)
9 hour layover
AMS - VCE on KLM metal with KLM flight number (already flown)
10 days later (the flights in question)
FCO - CDG on Alitalia metal with AF flight number (tomorrow's flight)
2 hour 45 min layover
CDG - DTW on AF metal with AF flight number (tomorrow's 2nd flight)
So, I have an AF ticket number for each of us(though I see 2 ticket numbers for each of us now on AF when I look up the itinerary. But one funny thing was that I can only find the itinerary on AF when I search using the DL reference number which I got from trying to search on delta.com with the AF reference number and it also gave me the DL reference number which I then used at the AF site, which pulled up the itinerary, because it could not find it using the AF reference number.)
I called AF asked for English operator, and I think got a Delta agent who said checkin at the Alitalia counter because they operate the flight, but when I called Alitalia I was told to checkin at the AF counter because it is an AF flight number.
Optimally, I want to get boarding passes for both flights when I am in FCO. Also I want my baggage to be checked through to DTW.
SO MY QUESTION IS:
Where do I check in (with luggage) tomorrow at FCO? (Alitalia desk, AF desk, Alitalia kiosk, AF kiosk)
I cannot check in on AF web site (it can't find the reservation details etc), but the itinerary appears on DL web site. When I click to try to checkin at DL web site, it takes me to AF web site, but I cannot check in. The conditions for online check in at AF web site say that AF flights starting in 9 (like my flight) cannot checkin online. So I can't check in online apparently at AF site.
I cannot check in on Alitalia web site, because it says it is not an Alitalia ticket number.
Thanks again and I apologize for the long message.





