Anyone else having problems with MileTracker??
Dec 24, 2004, 10:38 am
#1
Original Poster
Join Date: Nov 2001
Location: Land of 10,000 miles, MN
Posts: 737
Anyone having problems with Miletracker?
For the last week now I have been unable to have it pick up any of my totals. It is just NWA, CO, United, AA Goldpoints?
It says "Cannot determine. Please try again later or use Nav on the right"
Is anyone else having the same problem.
It says "Cannot determine. Please try again later or use Nav on the right"
Is anyone else having the same problem.
Dec 24, 2004, 3:06 pm
#2
Join Date: Aug 2002
Location: SFO
Programs: HH Silver, SPG Gold, PC Plat, IC Royal Ambassador, UA 1K, Founder www.SeatExpert.com , CO Platinum
Posts: 1,924
No recent problem with the DeskPort version
Just remember to occasionally unload DeskPort from your system tray, and reload it. The check for new version of the software seem to only run when the app is first loaded.
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Check out International airline seatmaps
Dec 24, 2004, 3:43 pm
#3
Join Date: Mar 2003
Location: Midwest United States (and anywhere a cheap fare takes me)
Programs: Marriott (Gold), Hilton (Gold), SWA (CP), Hertz (5*), UA (Nobody), AA (Lifetime Gold)
Posts: 854
Seems Fine
I just checked and all of our accounts are loading fine.
Two suggestions:
Drop Deskport and go with USA Today's version. While Miletracker is the same in both, the USA version seems more "screen friendly".
Also, are you using a slower network connection than usual? If so you may want to adjust the settings to permit more time. (The program usually gives a "timeout message" when this happens.) More likely, did you restore Miletracker with an saved copy of the program? If so, you do not have any of the intermediate updates. (And there are always changes in the source websites that require updates.)
Two suggestions:
Drop Deskport and go with USA Today's version. While Miletracker is the same in both, the USA version seems more "screen friendly".
Also, are you using a slower network connection than usual? If so you may want to adjust the settings to permit more time. (The program usually gives a "timeout message" when this happens.) More likely, did you restore Miletracker with an saved copy of the program? If so, you do not have any of the intermediate updates. (And there are always changes in the source websites that require updates.)
Dec 25, 2004, 7:57 am
#5
FlyerTalk Evangelist
Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,297
Originally Posted by maulah
I have never used Miletracker. Can any one tell me if it is better than yodlee?
Dec 25, 2004, 9:27 am
#6
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,010
MT (McPaper version) is working fine for me.
I use it and Yodlee (OEM'd by Fidelity) - the basic screen are just about the same, other than a link to FT. MT does have the "Details" link which displays your YTD miles, tier miles, lifetime miles, upgrade balance, recent activity, etc. (depending on the program - basically all the data the home page of each program would give you) which is nice.
I use it and Yodlee (OEM'd by Fidelity) - the basic screen are just about the same, other than a link to FT. MT does have the "Details" link which displays your YTD miles, tier miles, lifetime miles, upgrade balance, recent activity, etc. (depending on the program - basically all the data the home page of each program would give you) which is nice.
Dec 25, 2004, 4:29 pm
#8
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,010
Originally Posted by atwnsw2
I am also having problems and cannot view my Starwood points.
Anyone else have this problem (unable to view SPG points) using Mile Tracker?
Anyone else have this problem (unable to view SPG points) using Mile Tracker?
Nope, I can view, updated, view details, chart history, etc. of SPG as well as the other 16 programs I have listed.
Dec 25, 2004, 7:08 pm
#9
Join Date: Aug 2004
Posts: 4
Dec 26, 2004, 8:59 am
#10
Join Date: Apr 2001
Location: Oak Park, IL
Posts: 999
Originally Posted by atwnsw2
I am also having problems and cannot view my Starwood points.
Anyone else have this problem (unable to view SPG points) using Mile Tracker?
Anyone else have this problem (unable to view SPG points) using Mile Tracker?
Deb
Dec 26, 2004, 9:24 am
#11
Join Date: Apr 2002
Posts: 568
Originally Posted by DebBrown
Yes... my Starwood points haven't been retrieved in days. Maybe I need to log in directly to the site and check this out.
Deb
Deb
I figured out the problem w/ Starwood. I only have a 4 letter/digit password and I believe it now requires you to access your account with a 6 digit/letter password.
So, when I changed my password, the error message went away.
Hope this helps.
Thanks for everybody's input.....
Dec 26, 2004, 12:12 pm
#12
In Memoriam
Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
Posts: 31,801
I'm having the same issue with some sites with less then a six character password (yet others work fine), the new version of Mile Tracker won't pick up the balances for it. They all worked fine before the update, but after.....
I sent them a note about it, never got a response back, so either I probably need to change passwords, or not use it for those accounts (not using it will win, there isn't any need for me to change things because they made a stupid programming change that makes no sense).
I sent them a note about it, never got a response back, so either I probably need to change passwords, or not use it for those accounts (not using it will win, there isn't any need for me to change things because they made a stupid programming change that makes no sense).
Dec 26, 2004, 5:53 pm
#13
Join Date: Apr 2003
Location: MSY
Programs: BA GfL
Posts: 5,929
Hm. I downloaded the USA Today version a few weeks ago and it worked fine the first few times I used it. Then last week it lost the ability to retrieve my Hilton account. And today when I tried it, it couldn't retrieve my US Air account either. These two do have four-character passwords, but so do some of my other accounts (e.g. BA) and those are coming through fine.
If anyone gets any answers on this, I'm looking forward to hearing them.
If anyone gets any answers on this, I'm looking forward to hearing them.