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Old Feb 12, 2015, 9:19 am
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Last edit by: TWA884
Please submit technical support and customer service requests directly to KVS through their website.
FlyerTalk is not KVS' customer assistance venue.
The primary purpose of the Travel Tools forum is to benefit the entire FlyerTalk community.
Anything related to the KVS Availability Tool may be discussed here, including member to member requests for troubleshooting.


Where does the KVS tool get its data and is KVS authorized to provide this data in the manner it is presented?

The tool is known to access a variety of web sites, many in a manner that is not authorized. Please see the next section of this Wiki for a list of sites believed to be accessed and their data access policies (where known).

Additionally, under some conditions the tool appears to access sites via a KVS-operated back end. This means that the tool is not just a 'web browser' that runs via a user's machine. No detailed public information is available about how this works or whether any of this back-end access is authorized.Note: To edit the wikipost, please contact the moderator by sending an alert or a private message.


Websites KVS Accesses and their relevant Terms of Use

http://book.aircanada.com/pl/AConlin...verrideServlet
http://book.aircanada.com/pl/AConlin...PreviewServlet
https://book.aircanada.com/pl/AConli...verrideServlet
https://www.aircanada.com
Terms of Use:
http://www.aircanada.com/en/about/legal/notice.html
Use of our web site for any other purpose, including any commercial use or purpose, is expressly prohibited.
Without limiting the generality of the foregoing, you agree that, in using or accessing our website, you shall not commit or participate in any of the following acts or actions, each of which is expressly prohibited under this User Agreement:
directly or indirectly, use or access, or encourage, solicit, permit, facilitate, aid, assist or abet, including, but not limited to, the selling, licensing, distribution or provision to any person of any means that permit, the use or access, or agree to provide the use or access, of our website through any manual process or any automatic, electronic or technical device, including but not limited to automated scripts, robots, crawls, screen scrapers, web "bots", deep-links, indexes, spiders, click-spams, macro programs, or any other device, program, software, system, algorithm, methodology or technology, now known or hereinafter discovered, that performs the same or a similar function, in order to, without limitation: "data mine"; "screen scrape"; data process; access, extract, copy, distribute, aggregate or acquire information; generate impressions or clicks; input or store information; search or generate searches; or manipulate or monitor any portion or content of our website;

http://data.flight24.com/flights/
Terms of Use:
http://www.flightradar24.com/terms-and-conditions
Websites information and Services are provided for personal, non-commercial use only. Permission is granted to temporarily download one copy of the materials (information or software) on Flightradar24s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

Modify or copy the materials;
Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
Attempt to decompile or reverse engineer any software contained on Flightradar24's web site;
Remove any copyright or other proprietary notations from the materials; or
Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Flightradar24 at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

http://data.seatexpert.com/tpi/find.php
Terms of Use:

http://plane.lan.com/cgi-bin/recibo_...bo_eticket.cgi
Terms of Use:
http://www.lan.com/en_us/sitio_perso...-use/about-us/
You may use the information on our site solely for non-commercial purposes, and any use or modification of the website contents is not permitted.

https://book.austrian.com/app/fb.fly
Terms of Use:
http://www.austrian.com/Info/LegalRe..._lang=en&cc=AT
2. Proprietary rights
All trademark rights, copyrights, database rights and other intellectual property rights to the contents of the Austrian-website, (as well as the organization and layout of the website), together with the underlying software code rest, either with Austrian or with its licensors. You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Austrian-website, or the underlying software code, without the prior written consent of Austrian.

3. Permissible use
All Austrian-website online services (including the booking machine) are provided solely for the purpose of enabling you to check the availability of goods or services relating to your journey (the timetable, for example), make legitimate reservations, use our online check-in or transact other business with suppliers. You may only use the website in accordance with these terms and conditions and for the legally permitted purposes described above. In particular, you indicate your agreement to the following:
...
3.5 You may not reproduce information from the Austrian-website for commercial purposes. This also includes providing prices for Austrian flights on another website or another online server. In particular you may not copy, distribute, in other way use or reproduce discarded content from the Austrian-website with the help of 'robots', other search machine technologies or through other automatic mechanisms.

https://booking.qatarairways.com/qri...Booking.action
Terms of Use:

https://book.tam.com.br/TAM/dyn/air/...ng/retrievePNR
Terms of Use:

https://classic.checkmytrip.com/plne...ievePNR.action
Terms of Use:
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://en.aegeanair.com
Terms of Use:

https://eservice.evaair.com
Terms of Use:

https://flymas.mobi/itravel/viewBooking.xhtml
Terms of Use:

https://fly.rj.com/MyBookings/Home/EN/Default.aspx
Terms of Use:

http://skyvector.com/airport/
Terms of Use:

https://m.aeroflot.ru/b/info/pnr/load
Terms of Use:

https://mm.alitalia.com/GB_EN/booking/apvsearch.aspx
Terms of Use:

https://mobile1.emirates.com/myb/review.xhtml
Terms of Use:

https://myb.s7.ru/getMyBooking.action
Terms of Use:

https://mytripandmore.com/Itinerary.aspx
Terms of Use:
https://mytripandmore.com/TermsAndConditions.aspx
Except as expressly permitted by these Terms, you may not:
...
9. use any "robot", "spider" or other automatic device, software, program, algorithm, routine, methodology, or any manual process or functionality:
...to monitor, assemble, analyse, index, copy, transmit, distribute, transfer, or link to any of the pages, data, materials, or content available on the Site,

https://pilotweb.nas.faa.gov/PilotWe...yICAOAction.do
Terms of Use:

https://prefunds.aa.com/refunds/receipt
https://www.aa.com/reservation/findReservationSubmit.do
Terms of Use:
https://www.aa.com/i18n/footer/siteUsage.jsp
Intellectual property notifications
...
D. American Airlines owns or uses by permission all software contained on the Site, including without limitation all HTML code and Active X controls. Copyright and other laws and international treaty provisions protect this software. The law expressly prohibits any modification, redistribution, or reproduction of the software, and such actions could result in severe civil and criminal penalties. American Airlines will seek and support prosecuting violators to the maximum extent possible.
E. You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of the Site for public or commercial purposes. Nothing on the Site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.
...
Limitations on your use:
You agree that you will not Misuse the Site. "Misuse" includes, but is not limited to, using the Site to do any of the following:
...
L. Copy or create derivative works from, display, distribute, license, perform, publish, recreate, reproduce, sell, transfer, or transmit any information, products, services, or software obtained by, from, or through the Site.
M. Monitor or copy any Content by using any manual process, or any robot, spider, or other automatic device, without first obtaining American Airlines' prior written consent.

https://raw.github.com/opentraveldat...i_airlines.csv
Terms of Use:

https://tickets.airtran.com/SeatAvailability.aspx
Terms of Use:
http://www.southwest.com/html/about-...ons/index.html
Prohibited Activities

You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of this site for public or commercial purposes without our express written permission. Nothing on this site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.

You may not modify, re-render, frame, mirror, truncate, add to, inject, filter or change the order of the information contained on any page of the Southwest Airlines sites, including, without limitation, by any way of reproducing Southwest Airlines or SWABiz web pages or Company information on any other web site without our express written permission.

You may not copy, derive, edit, translate, decompile, reverse engineer, modify, use, or reproduce any code or source relating to our sites, including without limitation, any service or product Southwest offers.

You may not cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners advertisement, or anything else which minimizes, covers, or otherwise inhibits the full display of the Southwest Airlines sites.

You may not use any deep-link, page-scrape, robot, crawl, index, spider, click spam, macro programs, Internet agent, or other automatic device, program, algorithm or methodology which does the same things, to use, access, copy, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of the Southwest Airlines sites or Company information.
...
You may not disguise the origin of information transmitted to, from, or through the Southwest Airlines sites. You may not circumvent any measures implemented by Southwest Airlines aimed at preventing violations of the Use Agreement. You may not violate the restrictions in any robot exclusion header.

When you use the Southwest Airlines sites or Company information for an authorized purpose, you must include all proprietary notices without changing, hiding or deleting them.

You may not engage in any conduct that is, or that Southwest Airlines deems to be, in violation of this Use Agreement.

https://wftc3.e-travel.com
Terms of Use:

https://wtrweb.worldtracer.aero/WorldTracerWeb/pax.do
Terms of Use:

https://www121.jal.co.jp/JmbWeb/JR/S...MileCalc_en.do
Terms of Use:

https://www4.thy.com/mybookings/ETDisplay.tk
https://www4.thy.com/mybookings/getPnr.tk
Terms of Use:

https://www.airfrance.fr/cgi-bin/AF/...chPnrAction.do
Terms of Use:

https://www.alaskaair.com/booking/reservationlookup
Terms of Use:

https://www.bookonline.saudiairlines...verride.action
https://www.bookonline.saudiairlines...verride.action
Terms of Use:

https://www.britishairways.com/trave...g/public/en_gb
Terms of Use:
http://www.britishairways.com/en-gb/...rms-conditions

All Materials on this website, the appearance, organisation and layout of this website, the underlying software code and the underlying data are subject to trade marks, copyright, database rights and other registered and unregistered intellectual property rights which are owned either directly by Us or by Our licensors.

Unless otherwise authorised within these Terms and Conditions, You must not copy, modify, alter, publish, broadcast, distribute, sell or transfer (whether in whole or in part) any Material on this website or the underlying software code or underlying data.
...
Your access to this website is on a temporary basis, and we reserve the right to withdraw, restrict or amend the services accessibly to You on the website without notice at our absolute discretion.

You may only use this website in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within the UK or other jurisdiction from which You are accessing this website. Except as expressly permitted by Us, You shall not use this website for any purpose.

In particular, You agree that, You must not:

post, transmit or disseminate any information on or via this website which is or may be harmful, obscene, defamatory or otherwise illegal;
use screen scraping, any automated algorithm, device, method, system, software or manual process to access, use, search, copy, monitor or extract Material (in whole or in part) from or through using this website unless We have given Our express written agreement;
...

https://www.checkmytrip.com/CMTSERVLET
Terms of Use:
https://www.checkmytrip.com/cmt/apf/...&SITE=NCMTNCMT
3. Licence restrictions

3.1 Except as expressly set out in this EULA or as permitted by any local law, you agree:
...
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://www.delta.com/mytrips/findPnr.action
http://www.delta.com/ism/SeatMapDisplay.action
http://www.delta.com/shared/components/blank.jsp
Terms of Use:

https://www.finnair.com
Terms of Use:

https://www.flysas.com
Terms of Use:

https://www.iberia.com/web/retrievePNR.do
Terms of Use:

https://www.lot.com
Terms of Use:

https://www.lufthansa.com
Terms of Use:
http://www.lufthansa.com/online/port...d=2016866&l=en

2. Proprietary rights
...You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Lufthansa-website, or the underlying software code, without the prior written consent of Deutsche Lufthansa AG.
https://www.routehappy.com/
Terms of Use:

https://www.swiss.com
Terms of Use:

https://www.tripforyou.net/t4u/PTopAction.do
Terms of Use:

https://www.tripple.jp
Terms of Use:

https://www.united.com/web/en-US/app...n/default.aspx
Terms of Use:
https://www.united.com/web/en-US/content/legal.aspx This website is for the User's personal, noncommercial use only. User agrees not to modify, copy, alter, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website without Uniteds prior written permission. User agrees not to use any robot, spider, other automatic device, or manual process to monitor or copy this website or the content contained therein or for any other unauthorized purpose without Uniteds prior written permission. ... United reserves the right to investigate any illegal and/or unauthorized use of this website, including, but not limited to, unauthorized framing of this website or unauthorized use of any robot, spider or other automated device, and to take appropriate legal action, including, without limitation, civil, criminal and injunctive redress.

https://www.viewtrip.com/GetItin.aspx
Terms of Use:

https://www.virginamerica.com/book/ow/a1/
Terms of Use:

https://www.virgin-atlantic.com/en/g...ndBooking.next
Terms of Use:

https://www.virtuallythere.com/new/reservations.html
Terms of Use:

http://weather.noaa.gov/weather/current/
Terms of Use:

http://worldaerodata.com/wad.cgi
Terms of Use:

http://www.airframes.org/fleet/
Terms of Use:

http://www.cathaypacific.com/cx/en_H...oking-now.html
Terms of Use:

http://www.flightradar24.com/
Terms of Use:

http://www.FlightStats.com/go/Flight...ingByFlight.do
http://www.FlightStats.com/go/Flight...tusByFlight.do
Terms of Use:

http://www.flightview.com/TravelTool...eryResults.asp
http://www.flightview.com/TravelTools/viewairport.asp
Terms of Use:

http://www.gcmap.com/airport/
http://www.gcmap.com/mapui
Terms of Use:
http://www.gcmap.com/faq/using
Q: May I use the Great Circle Mapper's maps on my web page?
A: You may use maps generated by the Great Circle Mapper on non-commercial web pages (q.v. commericial use below) so long as you do not profit from them and you include the following credit on pages which include maps:
...
Q: May I use the Great Circle Mapper's maps for commercial sites or publications?
A: Please write to Karl L. Swartz regarding terms for commercial use of the maps.

http://www.iata.org/about/members/Pa...line-list.aspx
Terms of Use:
http://www.iata.org/Pages/terms.aspx
2. Your Conduct

The content on this Site is for your personal use only within the organization or entity to which you are attached as applicable, and it is not intended for commercial exploitation unless expressly agreed in writing by IATA through a duly authorized representative. IATA authorizes you to download or reproduce selected materials at this Site only for your personal, non-commercial use, in the ordinary course of business provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials and that the title or database brand name and IATA name is stated as the source.

You may not otherwise modify, disassemble, create derivative works, distribute, reproduce, publicly display, perform, transmit, re-transmit, sell, rent, sublicense, or otherwise use any materials or content on this Site for commercial or non-commercial exploitation by yourself or the organization or entity to which you are attached or permit third parties to so do. Without limitation, unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content is not permitted, and any use of these materials on any other website or networked computer environment for any purpose without IATAs prior written consent is prohibited.
...
4. Intellectual Property Rights

...You must not modify, decompile, or reverse engineer any software IATA discloses to you via this Site, and you must not remove, overprint, or deface any notice of copyright, trademark, logo, legend, or other notice of ownership from any originals or copies of software or information from the website. "IATA Trademarks" means all names, marks, brands, URL names or addresses, logos, designs, trade dress and other designations IATA uses in connection with Products or Services. You are not permitted to incorporate any IATA Trademarks into any other trademarks, service marks, company names, Internet addresses, domain names, or any other similar designations. Any unauthorized use of any materials contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

http://www.itn.net/cgi/get
Terms of Use:

http://www.kenya-airways.com/kqbook.aspx
Terms of Use:

http://www.myairlines.ru
Terms of Use:

http://www.qantas.com.au/regions/do/dyn/checkmytrip
Terms of Use:

http://www.seatexpert.com/multiple_results.php
Terms of Use:

http://www.seatguru.com/ajax/findseatmap.php
Terms of Use:

http://www.seatmaestro.com/airlines-...eckmytrip.html
http://www.seatmaestro.com/themes/de...te_airline.php
Terms of Use:

http://www.seatplans.com/ajax/Airline
http://www.seatplans.com/ajax/airports-and-city
http://www.seatplans.com/find-and-compare/
Terms of Use:
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KVS Availability Tool

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Old Feb 8, 2016 | 9:22 am
  #616  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
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Moderator's Note:

I have copied the seat availability map question and answers to a new thread.
Please continue the discussion of search tools for last minute seat selection there.

Thank you,

TWA884
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Old Feb 8, 2016 | 9:31 am
  #617  
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There is a free iOS and Android app that shows actual real time seat maps for flights. There is a daily limit to the number of free searches though; I'm not sure what it is.
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Old Feb 8, 2016 | 11:35 am
  #618  
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Originally Posted by cysyuen
Can someone tell me if it is possible to load up the seatmap on KVS with BA as OLCI opens?
BA closes its Seat Maps, once the check-in opens. At that point, BA Seat Maps are no longer accessible via any tool or service.

You can use the [My Trips] function in the KVS Tool to access the OLCI Seat Maps.

Originally Posted by cysyuen
(PS if I can then can I use this function on other airlines as well?)
Originally Posted by cysyuen
BA is not a big issue however CX is
Seat Maps continue to be available for most other carriers (incl. CX) up to the time of flight departure.

<deleted by moderator>

Last edited by TWA884; Feb 9, 2016 at 6:37 pm Reason: Disruptive
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Old Feb 12, 2016 | 10:44 am
  #619  
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Originally Posted by cysyuen
BA is not a big issue however CX is -- new system with CX means it is no longer possoble to reassign sign or upgrade by cash at gate.
Actually CX seat map remains available on Expertflyer right up to departure,which is nice and I asked the agents in the lounge to change my seat just before boarding started.

If I try to do the same for a BA flight after OLCI opens this is what I get:

There was an error message from the airline when trying to retrieve this seat map: AIRPORT CHECKIN ONLY
Same for RJ.Is there any other way to see the seat map after OLCI opens?
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Old Feb 12, 2016 | 12:18 pm
  #620  
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Originally Posted by Rami Tamimi
Actually CX seat map remains available on Expertflyer right up to departure,which is nice and I asked the agents in the lounge to change my seat just before boarding started.

If I try to do the same for a BA flight after OLCI opens this is what I get:



Same for RJ.Is there any other way to see the seat map after OLCI opens?
But what's the point? By the time check-in starts, the gate has control of seating, so why not just ask them to put you somewhere where the middle seat is free. How does EF really help you here?
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Old Feb 13, 2016 | 12:20 am
  #621  
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Originally Posted by GwailoSIN
Also, as a general remark, it is really troublesome to have to learn so many new terms. I thought KVS should make it easier to search, not more troublesome?
It does, but there is a learning curve. Looking for an AA award (AA, LA, and JL flights are possibilities), but individual oneworld airline websites are just too painful for me to use. I didn't renew my KVS member when Delta mostly fixed its award search function, but now I have AA and UA miles to burn and I'm fed up with wasting my time on individual airline searches. Probably will renew.
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Old Feb 13, 2016 | 3:36 am
  #622  
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Originally Posted by LondonElite
But what's the point? By the time check-in starts, the gate has control of seating, so why not just ask them to put you somewhere where the middle seat is free. How does EF really help you here?
It is much easier (for both the pax and the agent) when you ask :

Excuse me,could you please move me to 21D?" ,
then,

Excuse me,I was just wondering if it is possible to check for any empty rows....hmm,oh 20DEF looks good,or maybe emm....18ABC....
Agents are often busy during/just before boarding,so making your requests as easy as possible for them really helps.In the worst case scenario,if the GA refuses your request you can move to an empty seat once on the aircraft,again armed with information from EF.

When flying on RJ not ex AMM and being in airside transit I aproach the gate agents 5-10 minutes before boarding starts and ask to check the seat map for me.

On S7,MH,IB and CX,I approach the agents in the lounge/gate after I check EF and they just move me to whereever I ask them.

I don't know why BA,RJ and some other airlines block the EF seat map when OLCI opens.
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Old Feb 13, 2016 | 4:39 am
  #623  
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Probably to stop this kind of self-shifting attempt immediately before and during boarding.

I can see your point but I think it falls into the 'solution looking for a problem' category particularly as, to take your case, who's to say that 21E won't get taken just after you've collected your new boarding pass (by a stand-by, a late connection, or someone being moved for 'I need to sit next to my child in 21F' reasons?)
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Old Feb 13, 2016 | 6:12 am
  #624  
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Originally Posted by LondonElite
Probably to stop this kind of self-shifting attempt immediately before and during boarding.

I can see your point but I think it falls into the 'solution looking for a problem' category particularly as, to take your case, who's to say that 21E won't get taken just after you've collected your new boarding pass (by a stand-by, a late connection, or someone being moved for 'I need to sit next to my child in 21F' reasons?)
Well,ofcourse there are no guarantees that the seat next to you will be free,but this strategy has worked very well for me in the last few years.

As for

who's to say that 21E won't get taken just after you've collected your new boarding pass
Normally (at least on RJ),the flight has closed for check in at this time (5-10 min till boarding) and all stand by is cleared...and in LHR T5...would not the conformance requirement make this impossible? I am not sure,but I presume so.Possibly on some airlines it may be diffirent ofcourse.

It would not solve the "I need to sit next to my child in 21F'",although on CX the crew's manifest shows the blocked seats and they do ask people not to sit there.
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Old Feb 21, 2016 | 12:57 pm
  #625  
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Cause of "Engine Overloaded" Error Message?

Nothing available on the KVS Tool site. Anybody know what is the cause of the "Engine Overloaded" error message I've been receiving all afternoon?
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Old Feb 21, 2016 | 1:29 pm
  #626  
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Originally Posted by teemuflyer
Nothing available on the KVS Tool site. Anybody know what is the cause of the "Engine Overloaded" error message I've been receiving all afternoon?
I think I have answered my own question. I use my BAEC login for the KVS Tool, and BA.com login is having issues this afternoon..
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Old Mar 1, 2016 | 4:40 pm
  #627  
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KVS just stopped working this morning - if I enter a search it starts searching and never completes. i am running the current version AFAIK using Crossover on Mac. I have made no changes to either of these or to my OSX software.

Also a couple of weeks ago the AC method stopped working as well - error 12169 - SSL certificate is invalid.

Oops - seems to have started working again - it was perhaps only the EY method giving the issue.

Last edited by pschafer; Mar 1, 2016 at 4:47 pm Reason: updated info
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Old May 11, 2016 | 7:39 pm
  #628  
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Howdy,

Has anyone else noticed KVS Mobile Companion reporting inventory levels for Delta that are out of whack? (As always, please direct me if there's been previous discussion).

For instance, ATL to SFO tomorrow, KVS reports all classes but available where Delta.com shows K,S...
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Old May 11, 2016 | 8:50 pm
  #629  
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Originally Posted by kthomas
Howdy,

Has anyone else noticed KVS Mobile Companion reporting inventory levels for Delta that are out of whack?
Please see:
http://Help.KVSTool.com/#Q1

Does this mean that we can't SDC onto routings, even though seats are available in the fare class -- it has to be a valid fare?

Is there any way to do what most of us would want-- search for available seats by bucket?

(Note on other searches, inventory seems to pop up from 0 ...)

UPDATE:
As a small update here, the searches I performed regarded an afternoon when 6,000 Salesforce employees were leaving Atlanta, mostly for the Bay Area (my destination that day); and KVS direct support was quick, responsive to level of incredible.

Last edited by kthomas; May 14, 2016 at 3:40 pm Reason: // clarify etc
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Old May 24, 2016 | 4:51 pm
  #630  
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Join Date: May 2010
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Posts: 255
I renewed my membership a few days ago after not using the program for a few years. Today I'm getting a message saying:

For security purposes access to your account has been blocked after repeated unsuccessful attempts to log in.

Anyone know about an error like this as I simply opened the tool today like always and searched a few dates, then this message started popping up.

Appreciate anyone's valuable comments.
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