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Old Feb 12, 2015, 9:19 am
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Last edit by: TWA884
Please submit technical support and customer service requests directly to KVS through their website.
FlyerTalk is not KVS' customer assistance venue.
The primary purpose of the Travel Tools forum is to benefit the entire FlyerTalk community.
Anything related to the KVS Availability Tool may be discussed here, including member to member requests for troubleshooting.


Where does the KVS tool get its data and is KVS authorized to provide this data in the manner it is presented?

The tool is known to access a variety of web sites, many in a manner that is not authorized. Please see the next section of this Wiki for a list of sites believed to be accessed and their data access policies (where known).

Additionally, under some conditions the tool appears to access sites via a KVS-operated back end. This means that the tool is not just a 'web browser' that runs via a user's machine. No detailed public information is available about how this works or whether any of this back-end access is authorized.Note: To edit the wikipost, please contact the moderator by sending an alert or a private message.


Websites KVS Accesses and their relevant Terms of Use

http://book.aircanada.com/pl/AConlin...verrideServlet
http://book.aircanada.com/pl/AConlin...PreviewServlet
https://book.aircanada.com/pl/AConli...verrideServlet
https://www.aircanada.com
Terms of Use:
http://www.aircanada.com/en/about/legal/notice.html
Use of our web site for any other purpose, including any commercial use or purpose, is expressly prohibited.
Without limiting the generality of the foregoing, you agree that, in using or accessing our website, you shall not commit or participate in any of the following acts or actions, each of which is expressly prohibited under this User Agreement:
directly or indirectly, use or access, or encourage, solicit, permit, facilitate, aid, assist or abet, including, but not limited to, the selling, licensing, distribution or provision to any person of any means that permit, the use or access, or agree to provide the use or access, of our website through any manual process or any automatic, electronic or technical device, including but not limited to automated scripts, robots, crawls, screen scrapers, web "bots", deep-links, indexes, spiders, click-spams, macro programs, or any other device, program, software, system, algorithm, methodology or technology, now known or hereinafter discovered, that performs the same or a similar function, in order to, without limitation: "data mine"; "screen scrape"; data process; access, extract, copy, distribute, aggregate or acquire information; generate impressions or clicks; input or store information; search or generate searches; or manipulate or monitor any portion or content of our website;

http://data.flight24.com/flights/
Terms of Use:
http://www.flightradar24.com/terms-and-conditions
Websites information and Services are provided for personal, non-commercial use only. Permission is granted to temporarily download one copy of the materials (information or software) on Flightradar24s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

Modify or copy the materials;
Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
Attempt to decompile or reverse engineer any software contained on Flightradar24's web site;
Remove any copyright or other proprietary notations from the materials; or
Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Flightradar24 at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

http://data.seatexpert.com/tpi/find.php
Terms of Use:

http://plane.lan.com/cgi-bin/recibo_...bo_eticket.cgi
Terms of Use:
http://www.lan.com/en_us/sitio_perso...-use/about-us/
You may use the information on our site solely for non-commercial purposes, and any use or modification of the website contents is not permitted.

https://book.austrian.com/app/fb.fly
Terms of Use:
http://www.austrian.com/Info/LegalRe..._lang=en&cc=AT
2. Proprietary rights
All trademark rights, copyrights, database rights and other intellectual property rights to the contents of the Austrian-website, (as well as the organization and layout of the website), together with the underlying software code rest, either with Austrian or with its licensors. You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Austrian-website, or the underlying software code, without the prior written consent of Austrian.

3. Permissible use
All Austrian-website online services (including the booking machine) are provided solely for the purpose of enabling you to check the availability of goods or services relating to your journey (the timetable, for example), make legitimate reservations, use our online check-in or transact other business with suppliers. You may only use the website in accordance with these terms and conditions and for the legally permitted purposes described above. In particular, you indicate your agreement to the following:
...
3.5 You may not reproduce information from the Austrian-website for commercial purposes. This also includes providing prices for Austrian flights on another website or another online server. In particular you may not copy, distribute, in other way use or reproduce discarded content from the Austrian-website with the help of 'robots', other search machine technologies or through other automatic mechanisms.

https://booking.qatarairways.com/qri...Booking.action
Terms of Use:

https://book.tam.com.br/TAM/dyn/air/...ng/retrievePNR
Terms of Use:

https://classic.checkmytrip.com/plne...ievePNR.action
Terms of Use:
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://en.aegeanair.com
Terms of Use:

https://eservice.evaair.com
Terms of Use:

https://flymas.mobi/itravel/viewBooking.xhtml
Terms of Use:

https://fly.rj.com/MyBookings/Home/EN/Default.aspx
Terms of Use:

http://skyvector.com/airport/
Terms of Use:

https://m.aeroflot.ru/b/info/pnr/load
Terms of Use:

https://mm.alitalia.com/GB_EN/booking/apvsearch.aspx
Terms of Use:

https://mobile1.emirates.com/myb/review.xhtml
Terms of Use:

https://myb.s7.ru/getMyBooking.action
Terms of Use:

https://mytripandmore.com/Itinerary.aspx
Terms of Use:
https://mytripandmore.com/TermsAndConditions.aspx
Except as expressly permitted by these Terms, you may not:
...
9. use any "robot", "spider" or other automatic device, software, program, algorithm, routine, methodology, or any manual process or functionality:
...to monitor, assemble, analyse, index, copy, transmit, distribute, transfer, or link to any of the pages, data, materials, or content available on the Site,

https://pilotweb.nas.faa.gov/PilotWe...yICAOAction.do
Terms of Use:

https://prefunds.aa.com/refunds/receipt
https://www.aa.com/reservation/findReservationSubmit.do
Terms of Use:
https://www.aa.com/i18n/footer/siteUsage.jsp
Intellectual property notifications
...
D. American Airlines owns or uses by permission all software contained on the Site, including without limitation all HTML code and Active X controls. Copyright and other laws and international treaty provisions protect this software. The law expressly prohibits any modification, redistribution, or reproduction of the software, and such actions could result in severe civil and criminal penalties. American Airlines will seek and support prosecuting violators to the maximum extent possible.
E. You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of the Site for public or commercial purposes. Nothing on the Site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.
...
Limitations on your use:
You agree that you will not Misuse the Site. "Misuse" includes, but is not limited to, using the Site to do any of the following:
...
L. Copy or create derivative works from, display, distribute, license, perform, publish, recreate, reproduce, sell, transfer, or transmit any information, products, services, or software obtained by, from, or through the Site.
M. Monitor or copy any Content by using any manual process, or any robot, spider, or other automatic device, without first obtaining American Airlines' prior written consent.

https://raw.github.com/opentraveldat...i_airlines.csv
Terms of Use:

https://tickets.airtran.com/SeatAvailability.aspx
Terms of Use:
http://www.southwest.com/html/about-...ons/index.html
Prohibited Activities

You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of this site for public or commercial purposes without our express written permission. Nothing on this site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.

You may not modify, re-render, frame, mirror, truncate, add to, inject, filter or change the order of the information contained on any page of the Southwest Airlines sites, including, without limitation, by any way of reproducing Southwest Airlines or SWABiz web pages or Company information on any other web site without our express written permission.

You may not copy, derive, edit, translate, decompile, reverse engineer, modify, use, or reproduce any code or source relating to our sites, including without limitation, any service or product Southwest offers.

You may not cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners advertisement, or anything else which minimizes, covers, or otherwise inhibits the full display of the Southwest Airlines sites.

You may not use any deep-link, page-scrape, robot, crawl, index, spider, click spam, macro programs, Internet agent, or other automatic device, program, algorithm or methodology which does the same things, to use, access, copy, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of the Southwest Airlines sites or Company information.
...
You may not disguise the origin of information transmitted to, from, or through the Southwest Airlines sites. You may not circumvent any measures implemented by Southwest Airlines aimed at preventing violations of the Use Agreement. You may not violate the restrictions in any robot exclusion header.

When you use the Southwest Airlines sites or Company information for an authorized purpose, you must include all proprietary notices without changing, hiding or deleting them.

You may not engage in any conduct that is, or that Southwest Airlines deems to be, in violation of this Use Agreement.

https://wftc3.e-travel.com
Terms of Use:

https://wtrweb.worldtracer.aero/WorldTracerWeb/pax.do
Terms of Use:

https://www121.jal.co.jp/JmbWeb/JR/S...MileCalc_en.do
Terms of Use:

https://www4.thy.com/mybookings/ETDisplay.tk
https://www4.thy.com/mybookings/getPnr.tk
Terms of Use:

https://www.airfrance.fr/cgi-bin/AF/...chPnrAction.do
Terms of Use:

https://www.alaskaair.com/booking/reservationlookup
Terms of Use:

https://www.bookonline.saudiairlines...verride.action
https://www.bookonline.saudiairlines...verride.action
Terms of Use:

https://www.britishairways.com/trave...g/public/en_gb
Terms of Use:
http://www.britishairways.com/en-gb/...rms-conditions

All Materials on this website, the appearance, organisation and layout of this website, the underlying software code and the underlying data are subject to trade marks, copyright, database rights and other registered and unregistered intellectual property rights which are owned either directly by Us or by Our licensors.

Unless otherwise authorised within these Terms and Conditions, You must not copy, modify, alter, publish, broadcast, distribute, sell or transfer (whether in whole or in part) any Material on this website or the underlying software code or underlying data.
...
Your access to this website is on a temporary basis, and we reserve the right to withdraw, restrict or amend the services accessibly to You on the website without notice at our absolute discretion.

You may only use this website in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within the UK or other jurisdiction from which You are accessing this website. Except as expressly permitted by Us, You shall not use this website for any purpose.

In particular, You agree that, You must not:

post, transmit or disseminate any information on or via this website which is or may be harmful, obscene, defamatory or otherwise illegal;
use screen scraping, any automated algorithm, device, method, system, software or manual process to access, use, search, copy, monitor or extract Material (in whole or in part) from or through using this website unless We have given Our express written agreement;
...

https://www.checkmytrip.com/CMTSERVLET
Terms of Use:
https://www.checkmytrip.com/cmt/apf/...&SITE=NCMTNCMT
3. Licence restrictions

3.1 Except as expressly set out in this EULA or as permitted by any local law, you agree:
...
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://www.delta.com/mytrips/findPnr.action
http://www.delta.com/ism/SeatMapDisplay.action
http://www.delta.com/shared/components/blank.jsp
Terms of Use:

https://www.finnair.com
Terms of Use:

https://www.flysas.com
Terms of Use:

https://www.iberia.com/web/retrievePNR.do
Terms of Use:

https://www.lot.com
Terms of Use:

https://www.lufthansa.com
Terms of Use:
http://www.lufthansa.com/online/port...d=2016866&l=en

2. Proprietary rights
...You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Lufthansa-website, or the underlying software code, without the prior written consent of Deutsche Lufthansa AG.
https://www.routehappy.com/
Terms of Use:

https://www.swiss.com
Terms of Use:

https://www.tripforyou.net/t4u/PTopAction.do
Terms of Use:

https://www.tripple.jp
Terms of Use:

https://www.united.com/web/en-US/app...n/default.aspx
Terms of Use:
https://www.united.com/web/en-US/content/legal.aspx This website is for the User's personal, noncommercial use only. User agrees not to modify, copy, alter, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website without Uniteds prior written permission. User agrees not to use any robot, spider, other automatic device, or manual process to monitor or copy this website or the content contained therein or for any other unauthorized purpose without Uniteds prior written permission. ... United reserves the right to investigate any illegal and/or unauthorized use of this website, including, but not limited to, unauthorized framing of this website or unauthorized use of any robot, spider or other automated device, and to take appropriate legal action, including, without limitation, civil, criminal and injunctive redress.

https://www.viewtrip.com/GetItin.aspx
Terms of Use:

https://www.virginamerica.com/book/ow/a1/
Terms of Use:

https://www.virgin-atlantic.com/en/g...ndBooking.next
Terms of Use:

https://www.virtuallythere.com/new/reservations.html
Terms of Use:

http://weather.noaa.gov/weather/current/
Terms of Use:

http://worldaerodata.com/wad.cgi
Terms of Use:

http://www.airframes.org/fleet/
Terms of Use:

http://www.cathaypacific.com/cx/en_H...oking-now.html
Terms of Use:

http://www.flightradar24.com/
Terms of Use:

http://www.FlightStats.com/go/Flight...ingByFlight.do
http://www.FlightStats.com/go/Flight...tusByFlight.do
Terms of Use:

http://www.flightview.com/TravelTool...eryResults.asp
http://www.flightview.com/TravelTools/viewairport.asp
Terms of Use:

http://www.gcmap.com/airport/
http://www.gcmap.com/mapui
Terms of Use:
http://www.gcmap.com/faq/using
Q: May I use the Great Circle Mapper's maps on my web page?
A: You may use maps generated by the Great Circle Mapper on non-commercial web pages (q.v. commericial use below) so long as you do not profit from them and you include the following credit on pages which include maps:
...
Q: May I use the Great Circle Mapper's maps for commercial sites or publications?
A: Please write to Karl L. Swartz regarding terms for commercial use of the maps.

http://www.iata.org/about/members/Pa...line-list.aspx
Terms of Use:
http://www.iata.org/Pages/terms.aspx
2. Your Conduct

The content on this Site is for your personal use only within the organization or entity to which you are attached as applicable, and it is not intended for commercial exploitation unless expressly agreed in writing by IATA through a duly authorized representative. IATA authorizes you to download or reproduce selected materials at this Site only for your personal, non-commercial use, in the ordinary course of business provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials and that the title or database brand name and IATA name is stated as the source.

You may not otherwise modify, disassemble, create derivative works, distribute, reproduce, publicly display, perform, transmit, re-transmit, sell, rent, sublicense, or otherwise use any materials or content on this Site for commercial or non-commercial exploitation by yourself or the organization or entity to which you are attached or permit third parties to so do. Without limitation, unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content is not permitted, and any use of these materials on any other website or networked computer environment for any purpose without IATAs prior written consent is prohibited.
...
4. Intellectual Property Rights

...You must not modify, decompile, or reverse engineer any software IATA discloses to you via this Site, and you must not remove, overprint, or deface any notice of copyright, trademark, logo, legend, or other notice of ownership from any originals or copies of software or information from the website. "IATA Trademarks" means all names, marks, brands, URL names or addresses, logos, designs, trade dress and other designations IATA uses in connection with Products or Services. You are not permitted to incorporate any IATA Trademarks into any other trademarks, service marks, company names, Internet addresses, domain names, or any other similar designations. Any unauthorized use of any materials contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

http://www.itn.net/cgi/get
Terms of Use:

http://www.kenya-airways.com/kqbook.aspx
Terms of Use:

http://www.myairlines.ru
Terms of Use:

http://www.qantas.com.au/regions/do/dyn/checkmytrip
Terms of Use:

http://www.seatexpert.com/multiple_results.php
Terms of Use:

http://www.seatguru.com/ajax/findseatmap.php
Terms of Use:

http://www.seatmaestro.com/airlines-...eckmytrip.html
http://www.seatmaestro.com/themes/de...te_airline.php
Terms of Use:

http://www.seatplans.com/ajax/Airline
http://www.seatplans.com/ajax/airports-and-city
http://www.seatplans.com/find-and-compare/
Terms of Use:
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KVS Availability Tool

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Old Feb 12, 2015 | 1:43 am
  #271  
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Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,364
Originally Posted by lewinr
How is it prohibited? By the Terms of Service? Which part of ToS exactly does it violate? Most critics of KVS have said that ToS often forbid scraping, so I assume that is what you are saying. Scrapers generally read the information and store it which KVS does not do. KVS immediately presents the information in a different format without storing anything. Therefore KVS tool should be considered as an alternative browser.
Presumably the providers of the data disagree with you...that being the reason the 'Availability' tab is no more and the POS of the mobile companion availability search changes from one unknown source to another.
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Old Feb 12, 2015 | 1:54 am
  #272  
nux
FlyerTalk Evangelist
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Join Date: Jun 2012
Programs: BA Gold, QF WP
Posts: 12,551
Originally Posted by lewinr
How is it prohibited? By the Terms of Service? Which part of ToS exactly does it violate? Most critics of KVS have said that ToS often forbid scraping, so I assume that is what you are saying. Scrapers generally read the information and store it which KVS does not do. KVS immediately presents the information in a different format without storing anything. Therefore KVS tool should be considered as an alternative browser.
Most of the websites the KVS unAvailability Tool scrapes are listed in the Wiki with the relevant ToS quoted.

Most ToS include terms that prohibit screen scraping, automated extraction/display of data, aggregate, modify of manipulate portions of content.

It is up to the end user to determine whether the KVS Availability Tool automates screen scraping by extracting specific sets of data, manipulates them and displays them in a completely different format to that intended by the website owner, if that violates the website(s) ToS, and if so whether they accept that.
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Old Feb 12, 2015 | 2:02 am
  #273  
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Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,813
Originally Posted by lewinr
How is it prohibited? By the Terms of Service? Which part of ToS exactly does it violate? Most critics of KVS have said that ToS often forbid scraping, so I assume that is what you are saying. Scrapers generally read the information and store it which KVS does not do. KVS immediately presents the information in a different format without storing anything. Therefore KVS tool should be considered as an alternative browser.
This sounds exactly like reading KVS arguments. However, KVS will punish you if you breach KVS's TOS - done that and been punished. What I did? Discovered the sources, usernames and passwords of scraped sites for GTC method (no longer available) by monitoring network traffic on my router. So I actually even did not breach KVS's TOS since there is nothing about analysing your own router's traffic, but I was still punished for supposedly "reverse engineering" the tool.

Alternative browser would just display given information somehow differently - like you see subtle differences between IE, Firefox, Opera, Safari. All they do is interpret underlying html code. However, KVS does lots of "behind the scene work, including correlation, aggregation, temporary storage etc" before displaying (i.e. not immediately) it in completely different form.

Originally Posted by lewinr
If you want to argue that the ToS can forbid alternative presentation of a site, I am not sure that the law supports that*. And such a stance would mean that anybody who (for example) turns off of displaying images, changes the font size, uses a translation or similar widget, or has a disability that requires a special browser cannot access any such sites. And that they (or the vendors of those browsers) are also thieves.
This argument is completely incorrect. You are comparing apples and oranges here.

Originally Posted by wheresmybagba
Presumably the providers of the data disagree with you...that being the reason the 'Availability' tab is no more and the POS of the mobile companion availability search changes from one unknown source to another.
Exactly.

Last edited by vbroucek; Feb 12, 2015 at 2:11 am
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Old Feb 12, 2015 | 2:54 am
  #274  
 
Join Date: Feb 2011
Location: MEL
Programs: VA Gold, Aegean *G, QF, SQ...etc
Posts: 176
SQ upgrade

HI KVS, thanks for your quick response. Where/how do I check I or CS class? It doesn't show in the availability option in the mobile companion, nor does there seem to be any way of getting it out of the desktop version. I'm probably being dense here...

Yes, I am being dense. Just worked this out, sorry to bother you. Just a note though, I class doesn't show in the availability tool.
Placebogirl is offline  
Old Feb 12, 2015 | 3:09 am
  #275  
uk1
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Join Date: Jan 2004
Location: UK
Posts: 11,968
Hi,

When I can see redemption availability for BA flights on BA com, this doesn't seem to show up on the mobile companion site under the appropriate booking codes ie Z, U, P or X. Am I missing something?

Thanks.
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Old Feb 12, 2015 | 7:27 am
  #276  
 
Join Date: Dec 2011
Posts: 284
KVS Tool and CX Companion awards

Hello, can I use KVStool to check for CX companion awards?

Thanks.
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Old Feb 12, 2015 | 7:46 am
  #277  
 
Join Date: Feb 2011
Location: MEL
Programs: VA Gold, Aegean *G, QF, SQ...etc
Posts: 176
Originally Posted by Placebogirl
HI KVS, thanks for your quick response.

Yes, I am being dense. Just worked this out, sorry to bother you. Just a note though, I class doesn't show in the availability tool.
I've just talked to SQ and my travel agent, and CS doesn't map to I class--I was going to change a flight to get better upgrade availability, because KVS is showing CS+, but there isn't any upgrade availability on that flight. So my new question is is there any RELIABLE way to check this?
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Old Feb 12, 2015 | 9:50 am
  #278  
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Posts: 31,439
Originally Posted by rj123456
KVStool claims award availability for Hawaiian is only available in the mobile companion. Per the guide, the econcomy class booking code is T.
Originally Posted by uk1
Hi,

When I can see redemption availability for BA flights on BA com, this doesn't seem to show up on the mobile companion site under the appropriate booking codes ie Z, U, P or X. Am I missing something?

Thanks.
I think I'm correct in saying that the mobile companion, as with the previous PC screen Availability tab, did not show the award fare buckets for most (all?) airlines. This is why the Award Availability tab was there (and which is not replicated on the mobile companion.)
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Old Feb 12, 2015 | 12:07 pm
  #279  
KVS
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Arrow

Originally Posted by rj123456
I understand some of the issues re. screen scraping but as someone pointed out time is money and kvstool does a reasonable job of simplifying (or rather organizing) cumbersome multiple searches. I used it for a bunch of award searches recently and I think I could replicated the functionality using the underlying data sources that KVS itself uses; however the convenience and (once you get used to it) the (artificial) similarity of the views across multiple sources is useful.

So after a 2 month trial, I signed up for an annual subscription.
We are glad that you are enjoying the convenience, which is clearly real, unlike the imaginary "screen scraping".

Originally Posted by rj123456
Anyways...a question. KVStool claims award availability for Hawaiian is only available in the mobile companion. Per the guide, the econcomy class booking code is T.
Unfortunately, it has now been confirmed that HA is no longer providing its T Class Availability. The HA section of the KVS Tool User Guide has been updated accordingly.


Originally Posted by rj123456
Another strange KVS quirk is that it sometimes converts San Jose CA (SJC) to SJO (San Juan Puerto Rico???) on output. However the flight number is a valid HA flight from San Jose.
The SJC airport code display issue in the MC has now been corrected.

Originally Posted by Placebogirl
HI KVS, thanks for your quick response. Where/how do I check I or CS class? It doesn't show in the availability option in the mobile companion, nor does there seem to be any way of getting it out of the desktop version. I'm probably being dense here...
Originally Posted by Placebogirl
Yes, I am being dense. Just worked this out, sorry to bother you.
As you have already discovered, SQ Award/Upgrade Availability is accessible via the [Awards] Tab in the main KVS Tool application.

Originally Posted by Placebogirl
Just a note though, I class doesn't show in the availability tool.
SQ I Class is known as CS in the KVS Tool.

Originally Posted by Placebogirl
I've just talked to SQ and my travel agent, and CS doesn't map to I class
CS is, most definitely, I Class on SQ -- the data comes directly from SQ, so it is [technically] impossible for it not to match.

Originally Posted by Placebogirl
I was going to change a flight to get better upgrade availability, because KVS is showing CS+, but there isn't any upgrade availability on that flight.
Are you trying to upgrade using mileage from SQ KF or some other FFP?

Originally Posted by uk1
When I can see redemption availability for BA flights on BA com, this doesn't seem to show up on the mobile companion site under the appropriate booking codes ie Z, U, P or X. Am I missing something?
Award Availability requires the use of the Main KVS Tool Application.
Please consult the BA section of the KVS Tool User Guide for details:

http://Help.KVSTool.com/#BA

Originally Posted by LondonElite
I think I'm correct in saying that the mobile companion, as with the previous PC screen Availability tab, did not show the award fare buckets for most (all?) airlines. This is why the Award Availability tab was there (and which is not replicated on the mobile companion.)
That is correct -- Mobile Companion is for Regular Availability only (with a few minor exceptions).

Last edited by TWA884; Sep 14, 2015 at 5:48 pm Reason: merge consecutive posts
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Old Feb 12, 2015 | 10:29 pm
  #280  
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Originally Posted by KVS
We are glad that you are enjoying the convenience, which is clearly real, unlike the imaginary "screen scraping".
Yu can deny it all you want but the KVS unavailability tool is pretty much the poster child of screen scraping applications.

When the sources of the ill-obtained data find out what is going on they shut off the data source. If they approved of the misuse of their data they would not do that.
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Old Feb 13, 2015 | 2:57 am
  #281  
 
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Again, thanks for your fast response--trying to use SQ KFF, and having no luck at all :S. For reference, the flight I am investigating is SQ237 on 30 March, which is showing CS, but both SQ and a travel agent have told me no I class on that flight--shame really, I was hoping for that upgrade . Only telling you exact details because you might be able to figure out exactly what is going on--whether SQ have changed their feed on you or something.
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Old Feb 13, 2015 | 3:03 am
  #282  
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Originally Posted by Placebogirl
Again, thanks for your fast response--trying to use SQ KFF, and having no luck at all :S. For reference, the flight I am investigating is SQ237 on 30 March, which is showing CS, but both SQ and a travel agent have told me no I class on that flight--shame really, I was hoping for that upgrade . Only telling you exact details because you might be able to figure out exactly what is going on--whether SQ have changed their feed on you or something.
You need to take some strong placebo pill and let KVS go... It's not what it used t be anymore... Time to move!
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Old Feb 13, 2015 | 3:06 am
  #283  
nux
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Originally Posted by Placebogirl
Again, thanks for your fast response--trying to use SQ KFF, and having no luck at all :S. For reference, the flight I am investigating is SQ237 on 30 March, which is showing CS, but both SQ and a travel agent have told me no I class on that flight--shame really, I was hoping for that upgrade . Only telling you exact details because you might be able to figure out exactly what is going on--whether SQ have changed their feed on you or something.
There is saver level award availability on SQ237 on 30/Mar. You can verify this yourself using the SQ website.
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Old Feb 13, 2015 | 3:10 am
  #284  
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Originally Posted by nux
There is saver level award availability on SQ237 on 30/Mar. You can verify this yourself using the SQ website.
I'm no expert on SQ KFF, but award and upgrade are often two extremely different things...
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Old Feb 13, 2015 | 3:15 am
  #285  
nux
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Originally Posted by vbroucek
I'm no expert on SQ KFF, but award and upgrade are often two extremely different things...
Nor am I, just pointing out that the award inventory is being correctly displayed. Whether that means they can upgrade is another matter as you say.
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