Need Nokia e61 help in Korea
Mar 1, 2008 | 5:48 am
#1
Original Poster
Join Date: Mar 2004
Location: Plano, Texas USA
Programs: AA EXP, 8 MM; Hilton Diamond
Posts: 1,893
Need Nokia e61 help in Korea
I have an unlocked e61 with an ATT sim card in it.
I am in S. Korea. Phone works fine, device SENDS email. Device cannot receive email Message returned is: Packet Data: Packet Data connection not available.
I only use this thing on the rare occasions when I am in Japan (and now Korea) and forget what all needs to be set on it from one time to the other. I cannot find answers in downloaded .pdf op. instructions and of course att isn't going to help me.
Does the fact that somewhere in there there are settings that reference "Cingular" with regards to the WAP, have anything to do with anything?
Many thanks,
I am in S. Korea. Phone works fine, device SENDS email. Device cannot receive email Message returned is: Packet Data: Packet Data connection not available.
I only use this thing on the rare occasions when I am in Japan (and now Korea) and forget what all needs to be set on it from one time to the other. I cannot find answers in downloaded .pdf op. instructions and of course att isn't going to help me.
Does the fact that somewhere in there there are settings that reference "Cingular" with regards to the WAP, have anything to do with anything?
Many thanks,
Mar 1, 2008 | 7:33 am
#3
Join Date: Nov 2006
Location: Detroit; Formerly Dubai
Posts: 3,676
What type of email system are you using. Microsoft Exchange? Blackberry Connect? POP? IMap? Do you have access to a wifi connection some place to try your phone on./ If so, temporarily change your access point to the wifi and see what works and what doesn't
Mar 1, 2008 | 12:16 pm
#4
FlyerTalk Evangelist
Join Date: Nov 2005
Programs: BA Gold, A3 Gold, FB Gold, Bonvoy LTP, Accor Gold
Posts: 14,837
In Messaging go to Settings in the menu
Choose E-mail
Choose the account you're trying to use
Choose Connection Settings
Choose Outgoing E-mail
Take a note of what is set for "Access point in use"
Go Back
Choose Incoming E-mail
Check what is set for "Access point in use" and if necessary change it.
Choose E-mail
Choose the account you're trying to use
Choose Connection Settings
Choose Outgoing E-mail
Take a note of what is set for "Access point in use"
Go Back
Choose Incoming E-mail
Check what is set for "Access point in use" and if necessary change it.
Mar 2, 2008 | 5:16 am
#5
Original Poster
Join Date: Mar 2004
Location: Plano, Texas USA
Programs: AA EXP, 8 MM; Hilton Diamond
Posts: 1,893
Thanks very much to all who offered help.
At the end of the day nothing was working so I phoned ATT. While they did not understand how my sim got into an e61, they suggested i remove the battery and sim card, put them back in and reboot. I did and it works fine. It will never replace my Blackberry but it is functioning and I appreciate the help.
At the end of the day nothing was working so I phoned ATT. While they did not understand how my sim got into an e61, they suggested i remove the battery and sim card, put them back in and reboot. I did and it works fine. It will never replace my Blackberry but it is functioning and I appreciate the help.