jacksonSFO

I am kicking myself about Travelpro now too! I had a flightpro3 for almost 5 years and loved it, but on the last 2 trips zippers, handles etc just were destroyed. Ok their warranty doesn't covere it - unhappy but i got 5 good years out of it ... So I end up buying a Crew6 bag last week to replace it. It seemed lighter and much cheaper than B/R.

I pack it today for a trip to SLC - and the suitcase can't even stand upright! If I stand it up on carpet, it falls backward. On the floor, it can barely stand up. but if I touch it the slightest, down it goes. The only way it seems to stand up is if I attach the clip and hang my laptop bag down the front.

It looks like they wanted to prevent the case from tipping over when there is a heavy bags hanging from the front...but they compensated so much that now the bag tips backward if there isn't something hanging on the front!

Anyone else have this problem!? I wonder if I can return it even after using it because this really seems like a design flaw to me

12172003

Another update with getting a replacement handle for my Travel Pro carryon bag. So after buying the B&R, I gave the broken Travel Pro bag to my parents. They're retired so they've been bugging Travelpro on a semi-regular basis. Now 1.5 years after trying to get it fixed, Travelpro finally got the handles in stock. They shipped one free of charge to my dad. It turns out they shipped the wrong handle. So the bag is still broken. Is this amazing or what?

dweeb

This type of information is extremely value to someone like me who is in the market of getting some new luggage. I will avoid TravelPro and find something else.