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Old Jun 21, 2006 | 10:52 am
  #1  
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Vongo...

Wow... What a useless POC. Player is too bulky (constantly insists on playing clips and animations), I can't get any downloads to work and their "24 hour response from customer care" is totally bogus, I've been waiting for 4 days now.

Anyone actually managed to get Vongo to work?
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Old Jun 21, 2006 | 11:48 am
  #2  
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i have gotten it to work very easily, have had no problems with it though i dont have any experience with customer service
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Old Jun 23, 2006 | 8:05 pm
  #3  
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6 days and still not a single reply to my emails. I've now been on hold with their technical support for 45 minutes. How totally useless.
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Old Jun 23, 2006 | 8:40 pm
  #4  
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And it doesn't work on a Mac.
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Old Jul 7, 2006 | 12:52 am
  #5  
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Earlier today I downloaded the program and then attempted to register. Doesn't matter which computer or which credit card...each attempt yields:

An unexpected error occurred during registration. Please try again or contact customer service.
What "Customer Service?" Ha. A search on the internet reveals many folks getting the same error message.

Just now tried again. Same failure. Why are they advertising on TV so much if they can't get their registration or system up and running?

A quick uninstall and then back to good old www.movielink.com I guess. It might be pay-per-view but I've never had a problem with them.
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