Mac/PowerBook Entourage Hotel Problem
Mar 10, 2005 | 10:09 pm
#1
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Mac/PowerBook Entourage Hotel Problem
Have a relatively new PowerBook G4 (had a Mac in the early 90's and then PC's for several years) and Entourage which I am using for mail and calendar. All if fine with both receiving and sending email from a wireless connection at home. But when I travel and connect to wireless or hotel DSL connections I can receive email fine, but whenever I try to send email I get an error message saying "Authentication failed because Entourage does not support any of the available authentication methods."
I would greatly appreciate if anyone has dealt with this or has any ideas of how to trouble shoot this.
I would greatly appreciate if anyone has dealt with this or has any ideas of how to trouble shoot this.
Mar 10, 2005 | 10:11 pm
#2
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Originally Posted by mstraveler
Have a relatively new PowerBook G4 (had a Mac in the early 90's and then PC's for several years) and Entourage which I am using for mail and calendar. All if fine with both receiving and sending email from a wireless connection at home. But when I travel and connect to wireless or hotel DSL connections I can receive email fine, but whenever I try to send email I get an error message saying "Authentication failed because Entourage does not support any of the available authentication methods."
I would greatly appreciate if anyone has dealt with this or has any ideas of how to trouble shoot this.
I would greatly appreciate if anyone has dealt with this or has any ideas of how to trouble shoot this.
Mar 10, 2005 | 10:30 pm
#3
Join Date: Jul 2001
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Could the SMTP server settings be wonky?
I used Entourage for a number of years but switch to Mail two versions ago. I receive thousands of messages, and Entourage's database capacity limitations made it not an option.
Mail should get even better when Tiger is released (the next version of Mac OS X). I can't wait to take advantage of the Spotlight desktop search capabilities that will work across all native applications, including mail. I'm not sure how well integrated Spotlight will be with Entourage.
Another mail app that people love is Mailsmith by BareBones. Many swear by it.
I used Entourage for a number of years but switch to Mail two versions ago. I receive thousands of messages, and Entourage's database capacity limitations made it not an option.
Mail should get even better when Tiger is released (the next version of Mac OS X). I can't wait to take advantage of the Spotlight desktop search capabilities that will work across all native applications, including mail. I'm not sure how well integrated Spotlight will be with Entourage.
Another mail app that people love is Mailsmith by BareBones. Many swear by it.
Mar 10, 2005 | 10:37 pm
#4
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Originally Posted by ScottC
This error is most likely coming from your ISP. Which ISP are you using for the outgoing email server?
Mar 10, 2005 | 10:40 pm
#5
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Originally Posted by mstraveler
For outgoing mail it is Earthlink and the setting I am using is the one that is supposed to work for places like this: smptauth.earthlink.net. (My incoming server is the University of California.) When I had a Dell laptop I was using the same setting and it worked for outgoing mail.
Mar 10, 2005 | 10:53 pm
#6
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Originally Posted by kluau88
Shouldn't it be smtpauth.earthlink.net?
Mar 10, 2005 | 11:39 pm
#7
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We were actually just discussing the same thing yesterday:
http://www.flyertalk.com/forum/showthread.php?t=408891
http://www.flyertalk.com/forum/showthread.php?t=408891
Mar 11, 2005 | 5:47 am
#8
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Originally Posted by mstraveler
Sorry, maybe it is late, but I do have smptauth.earthlink.net. (I checked both of our messages and they look the same to me!)
Mar 11, 2005 | 7:15 am
#9
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Originally Posted by Efrem
You may not have noticed, but the "tp" is reversed between what you posted twice that you're using and what kluau88 recommended (and which works for me). Could that be the problem?
Mar 11, 2005 | 9:33 am
#10
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have to say again
yes, the smtpauth, is required now for earthlink,
but, as I mentioned in the other post, these servers don't seem to be working right this week. It is VERY frustrating, and CSR's have NO idea what we are talking about.
nothing has changed, but it just doesn't work. I have seen such outages before, in the area, and it just takes some time for it to work itself out.
One of the reasons I completly stay away from earthlink for email.
but, as I mentioned in the other post, these servers don't seem to be working right this week. It is VERY frustrating, and CSR's have NO idea what we are talking about.
nothing has changed, but it just doesn't work. I have seen such outages before, in the area, and it just takes some time for it to work itself out.
One of the reasons I completly stay away from earthlink for email.
Mar 11, 2005 | 10:09 pm
#11
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Originally Posted by nmenaker
yes, the smtpauth, is required now for earthlink,
but, as I mentioned in the other post, these servers don't seem to be working right this week. It is VERY frustrating, and CSR's have NO idea what we are talking about.
nothing has changed, but it just doesn't work. I have seen such outages before, in the area, and it just takes some time for it to work itself out.
One of the reasons I completly stay away from earthlink for email.
but, as I mentioned in the other post, these servers don't seem to be working right this week. It is VERY frustrating, and CSR's have NO idea what we are talking about.
nothing has changed, but it just doesn't work. I have seen such outages before, in the area, and it just takes some time for it to work itself out.
One of the reasons I completly stay away from earthlink for email.
makes you want to stay home.
Mar 12, 2005 | 9:09 am
#12
Join Date: Feb 2000
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interesting update
Well, just as an interesting update.
I changed the outgoing mail server on my email client to 587, as posted in an earlier thread here or the other thread, and it WORKED!!
can someone explain this?
I changed the outgoing mail server on my email client to 587, as posted in an earlier thread here or the other thread, and it WORKED!!
can someone explain this?